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NB: This vacancy closed to applications on 06/04/2020.

DESP Failsafe & Quality Officer

Job Reference: 358-2333014-MSK-RK

University Hospitals of Leicester
Diabetic Eye Screening Programme
Glenfield Hospital, Leicester
£21089 - £23761

Diabetic Eye Screening ProgrammeForLeicester, Leicestershire and Rutland Failsafe /Quality OfficerBased at Glenfield Hospital, Leicester

An opportunity has arisen for an enthusiastic, highly motivated and well organised person to join the Leicester, Leicestershire and Rutland Diabetic Eye Screening Programme (DESP).

We are looking for a dynamic personality to join our team as one of 2 Failsafe /Quality Officers in the important task of Failsafe within the Programme. The post holder will help to ensure that all eligible patients (currently about 75,000) are invited to their diabetic eye screening annually. You will help to track outcomes of all screening appointments and ensure appropriate referral into the Hospital Eye Service and subsequent treatment is within the National Key Performance Indicator parameters. You will also assist in the management of a small team of staff working in the DESP Call & Recall booking office.

You should enjoy working to deadlines and have an excellent eye for attention to detail. You should possess excellent communication skills, with the ability to communicate at all levels. You will be capable of working individually to manipulate data and produce detailed reports for management use. Experience and a good working knowledge of HISS and the NHS is essential. Experience of clerical and telephone based work within a busy administration department would be extremely desirable. You will be able to demonstrate good data quality skills and have a good working knowledge of Microsoft Office products, especially Excel.

This is an exciting opportunity to be part of a small, progressive and dedicated team delivering an expanding service and your opportunity to be part of delivering a better service to the diabetic population of Leicester, Leicestershire and Rutland.


For further details / informal visits contact:

Lois Hill, Failsafe/Quality Officer on (0116) 258 3430,

or David Gadsby, DESP Service Manager on (0116) 258 7203.

We will close vacancies prior to the published closing date if we receive a sufficient number of application forms.

Preference will be given in the first instance to existing NHS employees within the East Midlands healthcare community who are ‘at risk’ of redundancy. Such employees within the University Hospitals of Leicester NHS Trust will be considered first.”

Important Information

Applications will be transferred to TRAC system, by completing an application you are giving authorisation for the transfer of your data.

Correspondence regarding your application will be sent to you by email via a TRAC system account.

UHL is an equal opportunities employer. We aim to employ a workforce that reflects the diverse communities we serve and where discrimination is outlawed, and staff and service users are equally valued and supported. We welcome applications from people from all backgrounds who match our job criteria.

We especially welcome applications from members of our black, Asian and minority ethnic (BAME) communities, as we have identified that UHL has an under-representation of BAME employees at band 7 and above.

Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.

Appointments will be made on merit.

Disclosure and Barring Service Check

If this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) .

Tier 2 Certificate of Sponsorship

We welcome applications from individuals who require Tier 2 sponsorship. NON-EEA candidates may not be appointed, if a suitable EU/EEA candidate is successful. This is due to the fact that it is unlikely the Trust would be able to satisfy the Home Office Visa requirements.

Tier 2 Certificate of Sponsorship

Applications from job seekers who require current Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the current Resident Labour Market Test which will be in place until the end of December 2020. UK Visas and Immigration requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UK Visas and Immigration website.

From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

Guidance can be found here Criminal Records Checks For Overseas Applicants

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