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NB: This vacancy closed to applications on 30/03/2020.

Business Administration Apprentice

Job Reference: 351-CS1415-(CS)

Lancashire & South Cumbria NHS Foundation Trust
L7F9 L9107 Learning & Development, Preston
£4.15 p/h

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire and Sefton area. The Trust was first established in 2002 and employs approximately 7,000 staff who provide care from more than 400 sites.

Lancashire & South Cumbria NHS Foundation Trust


Directorate: Human Resources (within the Quality Academy team)

Post: Business Administration Apprentice

Band/Salary: Apprenticeship Rates

Hours: Full time 37.5 hours – Monday to Friday, Fixed Term 15 Months

Base: Sceptre Point, Walton Summit/Minerva Health Centre, Preston



Would you like to start an exciting career in Business Administration in the NHS?

Do you want to learn new skills and knowledge in the workplace whilst achieving a nationally recognised apprenticeship qualification?

If the answer is YES then we would like to hear from you.

An opportunity has arisen for an apprentice to join our forward thinking and friendly Human Resources Directorate.

We are looking for an enthusiastic and self-motivated individual, who is interested in an Administrative Assistant Apprenticeship role within our Quality Academy Team.


The role will involve providing administrative support to the Quality Academy Team within the Directorate whilst undertaking a Business Administration Apprenticeship at Level 2.

Business Administration Apprentices are employed on a fixed term Apprentice Agreement with the Trust for 15 months.

During your employment you will be given the opportunity to gain knowledge and learn a wide range of administration skills. These experiences and skills will support you in applications for further substantive posts within Lancashire & South Cumbria NHS Foundation Trust, within the wider NHS and within other organisations.

The post will be based at Trust Headquarters, Sceptre Point, and Walton Summit with some rotation at The Minerva Health Centre, Preston.

Main Duties and Responsibilities

Successful applicants will be working towards a set of core competencies so that they have the right basic skills, attitudes and behaviours for a business administration role. This will include general office duties such as filing, copying, using the telephone, customer care and using computer systems to view, input and update records.

Qualification and Skills Required

Applicants should be educated to GCSE in Maths and English Language or equivalent although this is not essential. Applicants should also possess a general understanding of Microsoft Office programmes and be able to use these to produce basic letters, documents and spreadsheets. Experience of working in an office environment through employment or work experience would be an advantage.

You will need to be hard working and an excellent team worker. Good communication is essential. You must also be able to recognise and work within your own limitations, be honest, punctual, reliable, and friendly and have a professional attitude to work.

The Business Administration Apprenticeship is ideal for anyone wishing to contribute indirectly to patient care through office, reception or other administrative working.

Although you will be fully supported throughout the duration of the apprenticeship we are looking for individuals with high levels of motivation and a commitment to contribute in the workplace. You will need good organisational skills and must enjoy working as a member of a team.

Training provided

You will complete a 15 month training programme as part of your apprenticeship which will include undertaking Level 2 Business Administration and Functional Skills (as required). The apprenticeship will be undertaken in collaboration with an approved training provider. There will be classroom sessions and work based assessment which contributes to the learning element of the programme. You must also complete a portfolio of evidence to demonstrate your learning and skills in practice in accordance with the apprenticeship framework.

These vacancies are advertised on a fixed term contract basis due to this being an apprenticeship, the objective of which is to gain a recognised qualification and experience in the workplace. This does not include a guaranteed permanent post with the Trust however, on successful completion of the course; you will be eligible to apply for vacancies within the Trust, subject to the Trust’s usual recruitment processes. The apprenticeship will provide valuable work experience and a qualification that is recognised by employers.

Please provide information in support of your application relating to your skills, experience and knowledge. You should relate these to the essential and desirable requirements of the post. Therefore you should look at the person specification and tell us how you think you meet the criteria providing examples as necessary. The information you provide can include details of work experience, courses, hobbies or voluntary work.

If you would like to visit the team, look around the office environment or have any informal enquiries then please contact:

Jill Smith, Administration Officer, Quality Academy, Tel: 01772 773620

Closing date for applications: To be reviewed 3 weeks after the advert

For further details / informal visits contact:

Jill Smith, Administration Officer, Quality Academy, Tel: 01772 773620

Please ensure that you read the Person Specification attached below as your application will be measured against this document. Applications from job share partners are welcome and other forms of flexible working will be considered for all posts.

For all posts which require a Disclosure & Barring Service (DBS) check please be aware of the DBService Code of Practice, a copy of which is available by logging on to the DBS website.

You are advised to consider applying for LSCFT vacancies as soon as possible as in some instances vacancies are closed as soon as a sufficient number of applications have been received. If you are not invited to interview within 3 weeks of the closing date then please assume that on this occasion you have been unsuccessful, as it is not possible to contact all unsuccessful candidates.

Lancashire & South Cumbria is committed to celebrating difference as an asset and we know that recruiting talent from diverse backgrounds helps to create a more flexible, creative and effective workforce. We welcome applications from people regardless of age, disability, ethnicity, gender, religion or belief or sexual orientation. If there is anything you’d like to discuss in relation to your application then please ask.

After applying via NHS Jobs, your submitted application will be imported into our preferred Third-party recruitment system - TRAC systems. All subsequent information regarding your application will be generated from You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post, you are agreeing to LSCFT transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system

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