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NB: This vacancy closed to applications on 31/03/2020.

Clinical Advisor

Job Reference: 217-VN447-19-20

West Midlands Ambulance Service University NHS Foundation Trust
217 111 Operations
Brierley Hill
£30,401 to £37,267 pa

The Trust is currently under-represented in terms of people from BME backgrounds and welcomes applicants from these communities. Selection will be on a basis of merit. The Trust has achieved the status of a Disability Confident Employer and guarantees to invite to assessment applicants who meet the criteria for the job vacancy. To ensure the diversity of the workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.

The Trust is proud to support our Armed Forces community and have signed up to the Step Into Health initiative. We welcome applications from Armed Forces Veterans and Service leavers.

111 Operations Centre

Clinical Advisor


Salary: Band 6 (£30,401 - £37,267) plus up to 60% unsocial hours enhancements for weekend, public holiday and night working as per the NHS Terms & Conditions (pro rata for part time hours)

Hours: 37.5 hours per week (Minimum of 12 hours per week with the majority of shifts covering evenings, nights and weekends)

Base: Navigation Point, Waterfront Business Park, Waterfront Way, Brierley Hill, DY5 1LX


“Seeking outstanding clinicians to join our CQC rated OUTSTANDING organisation”

Our award-winning, high performing ambulance service has embarked on an exciting journey providing the NHS 111 service across the majority of the West Midlands region.

To further build on the work already done in 111 and our own established infrastructure within the wider organisation and to ensure that our patients receive the excellent standard of care that we strive to deliver and that they have come to expect from our Trust, we are asking Nurses and Paramedics who also share this passion for patient care to join us and help us to achieve our vision.

Based at our 111 Operations Centre in Brierley Hill, you will undertake clinical assessments of patients via the telephone using the NHS Pathways clinical triage system. You will identify and provide the best clinical advice to the caller dependant on their individual needs, enabling them to access the most appropriate source of care.

You must be able to work well under pressure, have excellent communication skills in addition to having a wealth of clinical experience.

Full training on the online triage system will be provided to you and all employees will be on NHS Terms & Conditions and the wide range of benefits associated with this including a minimum of 27 days annual leave (pro rata for part time hours), competitive salaries, excellent pension scheme and hundreds of staff discount opportunities.

Successful applicants will need to commit to 6 weeks of full-time training on commencement into the role. This is made up of:

  • 2 weeks Pathways (pass/fail)

  • 1 week Clinical Module (pass/fail)
  • 1 week Adastra and other systems within it
  • 2 weeks of mentor/supported live practice to achieve sign off

West Midlands Ambulance Service also prides itself on the range of resources available to staff such as career development training programmes & health and wellbeing initiatives.

Don’t delay…apply today!

This position involves a regulated activity which will require an Enhanced Disclosure & Barring Service check. The disclosure will, where appropriate to the role, include information against the Independent Safeguarding Authority barred lists for working with children, adults or both.

Where a Disclosure & Barring Service (DBS) check is required for the post, applicants are required to cover the cost of the check. The cost (£45 for an enhanced check or £28 for a standard/basic check) is payable to our online provider at the time that the DBS application is submitted.

West Midlands Ambulance Service positively welcomes diversity and aims to be a truly inclusive place to work. We are looking for self-motivated, enthusiastic people from all backgrounds that care about making a difference.

We also support the ‘Disability Confident’ scheme and therefore guarantee to invite to assessment all applicants with a disability who meet the standards required for a job vacancy.


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  4. Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including their email address, telephone contact details and postal address.

If you are unable to apply online, please contact the Recruitment Team on 01384 215896 for a paper application form.



Closing date for return of applications: Friday 21st February 2020


Please note: Only fully completed application forms will be accepted.

Where a Disclosure & Barring Service (DBS) check is required for the post, applicants are required to cover the cost of the check. The cost (£45 for an enhanced check or £28 for a standard/basic check) is payable to our online provider at the time that the DBS application is submitted.

We do endeavour to respond to all candidates on an individual basis. Therefore we do ask for your co-operation and patience whilst the short listing process takes place. After the closing date please ensure you check your emails & NHS Jobs account regularly as contact is usually made via this method.

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