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Bank Reception Staff

Job Reference: 358-2250999-EF

University Hospitals of Leicester
ALL 3 ACUTE SITES, Leicester
£17,652 - £19,020 per annum pro rata

We are currently recruiting for 2 Bank Reception Staff to work across the Acute Sites, Leicester Royal Infirmary, Leicester General Hospital and the Glenfield Hospital.

This is a Bank Contract and you will be required to work as and when it is required. The hours can be anything from 7.50 hours per week to 37.50 hours per week.

The three Hospital Reception Desks operates on a 0800-2000 Shift pattern and you could be asked to cover any shifts between those hours, which could be a 0800-1400 or 1400-2000 or even anything else in between.

We are looking for a well-organised person with excellent interpersonal skills to work on our Frontline Desks. You will be the first point of contact for all visitors that come to the Reception Desks. It is essential that you have excellent communication skills and a good telephone manner and look presentable.

Experience of working in a customer focused environment or similar role is required, together with GCSE English & Maths and accurate keyboard skills are essential. A minimum of 2 years experience in a Receptionist Role or similar is desirable, although not essential, as full training will be given.

The hours are as stated above but there will be times when flexibility is needed particularly during your first weeks of employment when you will need to attend training sessions and shadow other staff members.

For further details / informal visits contact:

Mayur Kachela, Customer Service Centre Manager, on 07500 982862.

We will close vacancies prior to the published closing date if we receive a sufficient number of application forms.

Preference will be given in the first instance to existing NHS employees within the East Midlands healthcare community who are ‘at risk’ of redundancy. Such employees within the University Hospitals of Leicester NHS Trust will be considered first.”

Important Information

Applications will be transferred to TRAC system, by completing an application you are giving authorisation for the transfer of your data.

Correspondence regarding your application will be sent to you by email via a TRAC system account.

UHL is an equal opportunities employer. We aim to employ a workforce that reflects the diverse communities we serve and where discrimination is outlawed, and staff and service users are equally valued and supported. We welcome applications from people from all backgrounds who match our job criteria.

We especially welcome applications from members of our black, Asian and minority ethnic (BAME) communities, as we have identified that UHL has an under-representation of BAME employees at band 7 and above.

Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.

Appointments will be made on merit.

Disclosure and Barring Service Check

If this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) .

Tier 2 Certificate of Sponsorship

We welcome applications from individuals who require Tier 2 sponsorship. NON-EEA candidates may not be appointed, if a suitable EU/EEA candidate is successful. This is due to the fact that it is unlikely the Trust would be able to satisfy the Home Office Visa requirements.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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