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Director of Clinical and Product Assurance

Job Reference: 914-BSA1444

NHS Business Services Authority
£90,900 to £113,625 per annum

The NHS Business Services Authority (NHSBSA) is the main processing facility and centre of excellence for payment, reimbursement, remuneration and reconciliation for NHS Dental Practitioners, Pharmacists, NHS Pensions and other affiliated parties.

The future NHS Supply Chain: The Intelligent Client Coordinator (ICC)

The new managing office of the future NHS Supply Chain, the Intelligent Client Coordinator (ICC), is designed to manage a world-class procurement and logistics service to purchase and deliver c£4.5bn of products per annum to the NHS.

The ICC will be responsible for delivering improved quality, services and value for the NHS driving the best possible deals for clinically assured products to achieve annual savings of c£615m from 2022/23 onwards. This will be achieved by reducing product and pricing variation and ensuring that the NHS needs and objectives are at the forefront of the new supply chain model.

The ICC is a public sector organisation with a commercial mindset. It shares the aims and values of the NHS and supports these by generating savings that can be redirected into front-line services and care.

Summary of the Director of Clinical and Product Assurance Role

Reporting to the Chief Executive as a member of our Board, the new Director of Clinical and Product Assurance will deliver the leadership required to make effective and efficient use of function resources in delivering the Clinical and Product Assurance goals.

The Clinical and Product Assurance Function will ensure that Category Tower Service Providers have appropriate processes in place to supply to the NHS, and products which are of high quality, deliver value and are appropriate to meet the needs of patient care. The Clinical and Product Assurance team will seek feedback from frontline clinicians, patients, professional bodies and other key national stakeholders to understand product range and work with colleagues across supply chain and customer engagement to respond to their needs.

The Director of Clinical and Product Assurance will need to have exceptional leadership, coaching, stakeholder management and influencing skills to deliver the ambition of the ICC. They will have the skillset and experience to lead an effective Clinical and Product Assurance team and work with the Senior Leadership Team to agree standards and policy for Clinical and Product Assurance and clinical input into the ICC/ Category Tower service providers. The Director of Clinical and Product Assurance will drive and champion patient-centred initiatives, lead business continuity and resilience management.

Location: The role is either London or Nottingham based and will require frequent travel to both sites.

Role Dimensions: Headcount reporting to this role: 14 in total (4 direct and 10 indirect).

A full job and person specification can be found attached.

For more information on the ICC and the Future Operating Model of the NHS Supply Chain please visit:

Please note we are unable to accept CVs.

For further details:

For further information or for an informal discussion about the role please contact our recruitment team on 0207 972 1122 or email enquiries to

NHS Jobs messages:If you have a query relating to your application process please contact the recruitment team on or 0191 203 5008

Please be aware, any messages sent via NHS Jobs communications will be checked periodically and responded to by the recruitment team. For a more immediate response please use the email address or tel no above.

The NHSBSA values and respects the diversity of its employees, and aims to recruit a workforce which reflects our diverse communities. We welcome applications irrespective of people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including an invitation to the first stage of the selection process and consideration of reasonable adjustments for people who have a disability.

All new entrants to the NHS will be appointed on the minimum of the pay scale in line with Agenda for Change Terms and Conditions.

If you are applying to undertake this role on a secondment basis you should discuss this opportunity with your manager and have agreement to being released from your current role in principle, prior to submitting an application form.

We reserve the right to close any vacancies from further submissions when we have received sufficient applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role. For help with completing your application form, please read the guidance notes attached to this advert.

If you are shortlisted for interview you will be required to provide proof of ID and the right to work in the UK. Failure to bring the required proof will mean that we may be unable to proceed with your interview.

Please ensure you provide full contact details, including email address or fax number for each referee.

Tier 2 Certificate of Sponsorship

Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. The UK Visas and Immigration department requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UK Visas and Immigration website.

From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, must present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement.

Guidance can be found here Criminal Records Checks For Overseas Applicants

UK Registration

Applicants must have current UK professional registration. For further information please see applying from overseas.

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