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Band 2 Receptionist/Administrative Assistants

Job Reference: 313-A-20-78778-AW

Leicestershire Partnership Trust
Band 2

Can you demonstrate our values of Trust, Respect, Integrity and Compassion? Do you share in our ambition to create high quality, compassionate care and wellbeing for all?

Then take a step towards LPT...

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serves over 1m people living in Leicester, Leicestershire and Rutland.


Mental Health Services for Older People (MHSOP)

We are seeking Receptionist/Administration Assistants. This will mainly involve providing administrative support for the Secretaries and clinical staff in these teams, as well as some reception cover. The post holder is required to be highly flexible as they may be required to work across various LPT sites throughout Leicestershire, however the posts are based at:-

  1. Neville Centre Receptionist / Admin Assistant (37.5 hours per week, 9am-5pm)

  2. Bennion Centre Receptionist / Admin Assistant (37.5 hours per week 9am-5pm)

  3. Bennion Centre Receptionist / Admin Assistant (30 hours per week 9am-5pm, days negotiable)

The ideal post holder will have a proactive ‘can do’ attitude, and demonstrate behaviours consistent with the Trust’s values of Compassion, Integrity, Respect and Trust.

The following are key requirements:

  1. GCSE English Language – Grade C or above or equivalent

  2. Strong keyboard skills or equivalent experience.

  3. Proficiency with Microsoft Office packages.

  4. Excellent accuracy and attention to detail.

  5. Good organisational skills.

  6. Good written and verbal communication skills.

  7. The flexibility to cover for colleagues in different locations is essential.

Other role requirements are:

  • ability to prioritise

  • remaining calm under pressure, especially on the phone

  • having a sensitive, professional approach towards our patients with mental health problems, is essential, as there will be face to face patient and public contact.

Shortlisted applicants will be required to undertake a 15 minute typing test.

The role will also involve liaison with clients and their families/carers using the service as well as a range of professionals from both voluntary and statutory agencies.

If you would like to know more about the post please contact Rob Snow 07717 303245 (posts 2 and 3 above) or Azra Flynn on 07867 140300 (post 1 above).


We are committed to providing the best care that we can to our patients, and so some of our roles involve a Maths and English assessment. Where this is so, details will be shared with you as part of the recruitment process.

Details of our benefits, pledge and other important information about the application process, and working for us is contained in the documents linked to our advert.

For areas where our teams work to staffing rosters, rosters are set in advance at a team level and you will be joining an established roster. Your rostered shifts will be confirmed to you when arranging your start date. We will consider requests to vary working patterns in line with our flexible working policy.

To make the most of your application, we may consider successful applicants for vacancies for the same post in different locations where this is appropriate and meets our mutual requirements.

For all substantive roles the appointment of every new member of staff (excluding medical and dental staff) to a post is subject to a 6 month probationary period, details of which are in our Probation Policy.

We aim to develop a workforce that reflects our service users. To this end we actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups, including members of our black and minority ethnic communities. All jobs will require permission to work in the UK.

For all jobs the cost of undertaking a DBS disclosure at the required level will be met by the individual. This will be deducted from salary following commencement.

Requests from applicants to work alternative hours to those advertised may be considered.

Applicants who are currently ‘at risk’ within the local NHS, and meeting essential criteria will be given preference for interview over any other candidates who may apply for this post.

Twitter @lptjobs /

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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