Job summary
The PCN Manager is a key leadership role that supports the Clinical Director (CD) and ensures the smooth running of the Wolverhampton North Network PCN.The post-holder is part of the PCN leadership team, working alongside the Clinical Director to support the PCN board members, to deliver the Primary Care Network's agenda.
This will be a 0.5 WTE position. Due to the Clinical Director's availability, the applicant must be able to work on a Thursday and Friday.
Main duties of the job
- Responsible for the smooth running of network services, as agreed by the Board
- To manage, with the Clinical Director, the Networks financial processes and
governance
- Responsible for presenting monthly performance, finance, and quality reports to the
Network Board.
- To ensure the PCN is compliant with reporting requirements and all relevant legislation
- To ensure all Board, Network and other meetings are managed as agreed by the Board
- To represent the PCN externally as agreed with the Clinical Directors and the Network
Board
About us
Wolverhampton North Network is a successful PCN, consisting of 7 practices and over 50,000 patients. The successful candidate will need to be able to travel to all practices and off site meetings. Operating as a limited company, we balance robust business management with healthcare excellence.
The applicant can expect to work within a supportive environment where you will receive regular 1:1 meetings, and will be actively encouraged to develop professionally, in accordance with your agreed personal development plans.
Interviews to be held on : Thursday 11 December 2025
Job description
Job responsibilities
The PCN Manager's key areas of responsibility include:
- Finance
- HR
- Strategy, leadership and network development
- Organisational
- Governance and quality
- Relationship management
The Network Manager will work with the Clinical Director/Deputy Clinical Director and member practices to achieve consensus and drive through and deliver agreed
changes.
Finance
- Responsible for achieving the best impact from well-managed finances by:
- ensuring the accuracy of any submissions required by the ICB/other authorities to claim all funding entitlement and to ensure that all monies due are received promptly
- reviewing and approving operational services spend, monitoring income and expenditure and identifying and reporting to CD responsible for finance and Network Board any significant deviations from forecast
- planning and monitoring income and cash flow to ensure that income is maximised and that funds are available as required
- Complete monthly payroll work including HMRC/pension payments
- Complete annual pension submissions
- Invoice management
- Present financial forecasts and budget reports to the PCN Board as required
- Ensure financial risks are recognised and discussed with Clinical Directors and Network Board members and appropriate action taken
- Ensure recommendations to the Board regarding allocation of resources are fair and equitable
- Co-manage the PCN bank accounts and all delegated budgets with propriety in line with all relevant organisational procedures. Understanding and monitoring PCN income streams.
- Liaise with accountant, Clinical Director and Finance Lead to produce year-end accounts and present these to the Board in line with Network Agreement.
HR
- Be the day to day point of contact for team providing general support as needed.
- Monitor absences and complete returns to work
- Complete recruitment processes including job advert development, shortlisting, interview involvement and onboarding processes.
- Complete HR documents and necessary meetings with the support of the HR officer
- Support the Clinical Director with probation reviews and annual appraisals for staff members
Strategy, Leadership and Network Development
- Regularly review and agree the Networks purpose and values with member practices, Clinical Directors and Board and ensure all services and developments are in line with these
- Establish and agree objectives and priorities for Network activity in line with contract requirements, the Network Agreement, and budget availability, using practice and population health data to shape effective use of all resources
- Work with the Network Board to develop, agree and regularly review a costed Network Business Plan that delivers relevant services and improvement projects which can be measured and evaluated
- Explore activities that could deliver efficiencies and/or savings for member practices
Organisational
- To collate and analyse data on service provision (including IIF) and uptake and report to the Network Board and other organisations as required. Make suggestions to service amendments as required.
- Manage PCN meetings, ensuring that papers required prior to meeting and minutes /action logs from those meetings are circulated in a timely manner to Board members, Clinical Directors and others as appropriate.
- Complete returns to external organisations as required
- Provide ongoing support for maintenance of the Limited company
Governance and Quality
- Maintain quality and ensure PCN activity complies with all relevant legislation and operates in line with agreed Network governance and SOP standards
- Ensure all PCN business is conducted in line with the Network Agreement
- Ensure the PCNs compliance with all relevant GDPR and FOI requirements and other relevant legislation and professional standards such as GMC/BMA and LMC guidance.
- Oversee the recording, investigation and actions of any significant events/complaints, under the supervision of the Clinical Director
Relationship Management
- Ensure engagement of member practices in accordance with the Network Agreement to:
- to maintain support for agreed PCN-wide activities
- foster a culture of collaboration to improve patient outcomes, and resilience and capability across member practices
- embed the PCNs ethos and values
- Develop, agree and deliver an internal and external communication strategy
- Represent the network at meetings in the community as required.
Please note that this job description is not an exhaustive list and duties may vary depending on service needs.
Job description
Job responsibilities
The PCN Manager's key areas of responsibility include:
- Finance
- HR
- Strategy, leadership and network development
- Organisational
- Governance and quality
- Relationship management
The Network Manager will work with the Clinical Director/Deputy Clinical Director and member practices to achieve consensus and drive through and deliver agreed
changes.
Finance
- Responsible for achieving the best impact from well-managed finances by:
- ensuring the accuracy of any submissions required by the ICB/other authorities to claim all funding entitlement and to ensure that all monies due are received promptly
- reviewing and approving operational services spend, monitoring income and expenditure and identifying and reporting to CD responsible for finance and Network Board any significant deviations from forecast
- planning and monitoring income and cash flow to ensure that income is maximised and that funds are available as required
- Complete monthly payroll work including HMRC/pension payments
- Complete annual pension submissions
- Invoice management
- Present financial forecasts and budget reports to the PCN Board as required
- Ensure financial risks are recognised and discussed with Clinical Directors and Network Board members and appropriate action taken
- Ensure recommendations to the Board regarding allocation of resources are fair and equitable
- Co-manage the PCN bank accounts and all delegated budgets with propriety in line with all relevant organisational procedures. Understanding and monitoring PCN income streams.
- Liaise with accountant, Clinical Director and Finance Lead to produce year-end accounts and present these to the Board in line with Network Agreement.
HR
- Be the day to day point of contact for team providing general support as needed.
- Monitor absences and complete returns to work
- Complete recruitment processes including job advert development, shortlisting, interview involvement and onboarding processes.
- Complete HR documents and necessary meetings with the support of the HR officer
- Support the Clinical Director with probation reviews and annual appraisals for staff members
Strategy, Leadership and Network Development
- Regularly review and agree the Networks purpose and values with member practices, Clinical Directors and Board and ensure all services and developments are in line with these
- Establish and agree objectives and priorities for Network activity in line with contract requirements, the Network Agreement, and budget availability, using practice and population health data to shape effective use of all resources
- Work with the Network Board to develop, agree and regularly review a costed Network Business Plan that delivers relevant services and improvement projects which can be measured and evaluated
- Explore activities that could deliver efficiencies and/or savings for member practices
Organisational
- To collate and analyse data on service provision (including IIF) and uptake and report to the Network Board and other organisations as required. Make suggestions to service amendments as required.
- Manage PCN meetings, ensuring that papers required prior to meeting and minutes /action logs from those meetings are circulated in a timely manner to Board members, Clinical Directors and others as appropriate.
- Complete returns to external organisations as required
- Provide ongoing support for maintenance of the Limited company
Governance and Quality
- Maintain quality and ensure PCN activity complies with all relevant legislation and operates in line with agreed Network governance and SOP standards
- Ensure all PCN business is conducted in line with the Network Agreement
- Ensure the PCNs compliance with all relevant GDPR and FOI requirements and other relevant legislation and professional standards such as GMC/BMA and LMC guidance.
- Oversee the recording, investigation and actions of any significant events/complaints, under the supervision of the Clinical Director
Relationship Management
- Ensure engagement of member practices in accordance with the Network Agreement to:
- to maintain support for agreed PCN-wide activities
- foster a culture of collaboration to improve patient outcomes, and resilience and capability across member practices
- embed the PCNs ethos and values
- Develop, agree and deliver an internal and external communication strategy
- Represent the network at meetings in the community as required.
Please note that this job description is not an exhaustive list and duties may vary depending on service needs.
Person Specification
Qualifications
Essential
- Educated to degree level
- Leadership/management qualification
- Evidence of continual development
- Full, clean UK driving licence
Experience
Essential
- Experience and knowledge of primary care / primary care networks
- Management experience (including HR and finance)
Desirable
- Working with multidisciplinary teams
Person Specification
Qualifications
Essential
- Educated to degree level
- Leadership/management qualification
- Evidence of continual development
- Full, clean UK driving licence
Experience
Essential
- Experience and knowledge of primary care / primary care networks
- Management experience (including HR and finance)
Desirable
- Working with multidisciplinary teams
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
