Job summary
Social Prescriber Link Worker Team Leader
Join Our Growing Living Well Team!
North Wilts Border PCN is looking for an inspiring and motivated Social Prescriber Link Worker Team Leader to help shape the future of personalised, community-focused care. If you're passionate about empowering people, supporting staff to thrive, and driving innovative approaches to health and wellbeing, we want to hear from you!
In this exciting leadership role, you will guide and develop our Living Well Team consisting of Social precribers, care coordinators, and Health & Wellbeing Coach through mentoring, coaching, and supporting colleagues to become a confident, high-performing workforce. Youll champion a culture of growth, adaptability, and continuous improvement, ensuring our services meet the evolving needs of the NHS and the increasing demands of our diverse patient population.
Working collaboratively across the 6 practices within our PCN and with local partners, youll play a key role in enhancing our person-centred services, tackling health inequalities, and strengthening connections that address the wider social determinants of health.
If you are a proactive leader with a passion for people and a drive to make meaningful change in your community, this is a fantastic opportunity to develop your career and make a real difference.
Ready to lead, inspire, and innovate?
Apply now and help us shape healthier futures across our locality.
Main duties of the job
The Social Prescriber Link Worker Team Leader is expected to provide proactive, effective leadership within the North Wilts Border PCN, guiding and developing a multidisciplinary Living Well Team to deliver high-quality, person centred support. They will ensure the team functions as a cohesive, high-performing unit by offering consistent mentoring, coaching, and day-to-day operational support.
The post-holder is expected to foster a culture of growth, continuous learning, and adaptability, enabling staff to respond confidently to the changing needs of the NHS, NWB GP practices, and rising patient demand. Through promoting collaboration, professional development, and innovation, the Team Leader will ensure that services addressing the wider social determinants of health are delivered efficiently, fairly, and in alignment with PCN priorities.
In addition, the Team Leader is expected to work closely with internal and external partners to drive service improvement, support workforce resilience, and strengthen community connections. Their leadership will contribute to improved health outcomes and a reduction in health inequalities across the locality.
About us
North Wilts Border PCN is a vibrant, forward-thinking Primary Care Network serving over 56,000 patients across North Wiltshire and the borders of Swindon. Our network brings together six GP practices
- Malmesbury Primary Care Centre,
- New Court Surgery,
- Purton Surgery,
- Cricklade Surgery,
- The Tolsey Surgery, and
- Tinkers Lane Surgery
To deliver integrated, patient-centered care. By working together, we provide more coordinated, accessible, and flexible services that go beyond traditional GP appointments.
Our multidisciplinary team consisting of GPs, paramedics, clinical pharmacists, care coordinators, and social prescribing link workers.
Together, we support patients medical, social, and wellbeing needs, ensuring holistic care across our network.
This is your chance to join a collaborative environment where innovation, teamwork, and patient care come first.
NOTE:Right to Work in the UK
Please note that we are unable to offer visa sponsorship for this role. Applicants MUSTalready have the right to work in the UK in order to be considered.
Job description
Job responsibilities
Team Leader responsibilities
a)
Lead, manage, and support a team of Social
Prescribing Link Workers, Health and Wellbeing Coaches, and Care Coordinators
to ensure professional, efficient, and effective service delivery.
b)
Recruit, induct, supervise, and mentor the
Living Well Team.
c)
Conduct supervision meetings and participate in
performance appraisals, identifying personal and professional development
needs.
d)
Contribute to the development of policies and
plans relating to the Living Well Team activities that encompasses equality,
diversity, and health inequalities.
e)
Develop and maintain relationships with key
statutory, voluntary, and community organisations to raise awareness of the
Living Well Team.
f)
Attend relevant meetings to support the
development and improvement of the Living Well Team.
g)
Work collaboratively across the Primary Care
Network to gather feedback and continually improve the service.
Primary Responsibilities
a)
Develop and maintain a directory of local
services, including charities, community/voluntary sector organizations, and
private providers.
b)
Provide long-term, person-centred support to
address wider social determinants of health, such as housing insecurity, social
isolation, financial difficulties, and employment challenges.
c)
Deliver projects aimed at reducing health
inequalities and addressing wider determinants of health.
d)
Organize and participate in wellbeing fairs to
promote community connection and showcase local support groups.
e)
Connect individuals to mental health support,
including Talking Therapies, adult community mental health services, and
wellbeing initiatives.
f)
Conduct Serious Mental Illness (SMI) reviews
through assessment clinics, liaising with GPs and mental health teams, and
ensuring continuity of care.
g)
Encourage social engagement by linking
individuals to community groups, activities, and volunteering opportunities.
Secondary Responsibilities
a)
Support patients in accessing benefits,
training, and employment opportunities where appropriate.
b)
Help patients manage their health by responding
to queries and ensuring access to clear, quality information about their care.
c)
Coordinate appointments and encourage the uptake
of vaccinations among eligible groups.
d)
Focus on personalised, culturally sensitive
support, particularly for patients from diverse backgrounds or those with
disabilities or long-term conditions.
e)
Navigate and coordinate care across health and
care systems, ensuring timely referrals and seamless transitions between
services.
f)
Facilitate and monitor referrals to both
clinical and non-clinical services, collaborating with healthcare teams and
external partners.
g)
Empower patients to take an active role in
managing their health and wellbeing.
h)
Liaise with Adult Social Care when needed to
raise safeguarding concerns or request care assessments.
i)
Contribute to tackling health inequalities
through targeted work with identified population groups.
j)
Uphold relevant policies and procedures,
including safeguarding, confidentiality, lone working, information governance,
health and safety, and equality, diversity, and inclusion.
k)
Support the PCN audit programme and undertake
audits as required.
l)
Provide guidance and support to junior team
members.
m)
Participate in local initiatives and projects to
enhance service delivery and patient care.
n)
Contribute to shared learning across the
practice.
o)
Participate in PCN projects as directed by the
PCN manager.
p)
Take personal responsibility for learning and
development, maintaining competency and achieving targets set in the Personal
Development Plan (PDP).
Job description
Job responsibilities
Team Leader responsibilities
a)
Lead, manage, and support a team of Social
Prescribing Link Workers, Health and Wellbeing Coaches, and Care Coordinators
to ensure professional, efficient, and effective service delivery.
b)
Recruit, induct, supervise, and mentor the
Living Well Team.
c)
Conduct supervision meetings and participate in
performance appraisals, identifying personal and professional development
needs.
d)
Contribute to the development of policies and
plans relating to the Living Well Team activities that encompasses equality,
diversity, and health inequalities.
e)
Develop and maintain relationships with key
statutory, voluntary, and community organisations to raise awareness of the
Living Well Team.
f)
Attend relevant meetings to support the
development and improvement of the Living Well Team.
g)
Work collaboratively across the Primary Care
Network to gather feedback and continually improve the service.
Primary Responsibilities
a)
Develop and maintain a directory of local
services, including charities, community/voluntary sector organizations, and
private providers.
b)
Provide long-term, person-centred support to
address wider social determinants of health, such as housing insecurity, social
isolation, financial difficulties, and employment challenges.
c)
Deliver projects aimed at reducing health
inequalities and addressing wider determinants of health.
d)
Organize and participate in wellbeing fairs to
promote community connection and showcase local support groups.
e)
Connect individuals to mental health support,
including Talking Therapies, adult community mental health services, and
wellbeing initiatives.
f)
Conduct Serious Mental Illness (SMI) reviews
through assessment clinics, liaising with GPs and mental health teams, and
ensuring continuity of care.
g)
Encourage social engagement by linking
individuals to community groups, activities, and volunteering opportunities.
Secondary Responsibilities
a)
Support patients in accessing benefits,
training, and employment opportunities where appropriate.
b)
Help patients manage their health by responding
to queries and ensuring access to clear, quality information about their care.
c)
Coordinate appointments and encourage the uptake
of vaccinations among eligible groups.
d)
Focus on personalised, culturally sensitive
support, particularly for patients from diverse backgrounds or those with
disabilities or long-term conditions.
e)
Navigate and coordinate care across health and
care systems, ensuring timely referrals and seamless transitions between
services.
f)
Facilitate and monitor referrals to both
clinical and non-clinical services, collaborating with healthcare teams and
external partners.
g)
Empower patients to take an active role in
managing their health and wellbeing.
h)
Liaise with Adult Social Care when needed to
raise safeguarding concerns or request care assessments.
i)
Contribute to tackling health inequalities
through targeted work with identified population groups.
j)
Uphold relevant policies and procedures,
including safeguarding, confidentiality, lone working, information governance,
health and safety, and equality, diversity, and inclusion.
k)
Support the PCN audit programme and undertake
audits as required.
l)
Provide guidance and support to junior team
members.
m)
Participate in local initiatives and projects to
enhance service delivery and patient care.
n)
Contribute to shared learning across the
practice.
o)
Participate in PCN projects as directed by the
PCN manager.
p)
Take personal responsibility for learning and
development, maintaining competency and achieving targets set in the Personal
Development Plan (PDP).
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
- NVQ Level 3/4 in Health and Social Care or equivalent
Desirable
- Accredited programme qualification e.g.
- Personalised Care Institute
- National Association of Link Workers
Experience
Essential
- Demonstrated experience working directly in community development, adult health and social care, learning support, or public health/health improvement, including unpaid or voluntary work.
- Proven experience supporting individuals, their families, and carers in a relevant role, including through voluntary or unpaid contributions.
- Experience collaborating with the Voluntary, Community, and Social Enterprise (VCSE) sector, including engagement with volunteers and small community groups.
- Strong experience in partnership and collaborative working, including building and maintaining relationships across multiple organisations.
- Experience of volunteering or supporting volunteer-led initiatives, demonstrating the ability to engage and manage volunteers effectively.
Desirable
- Experience of working in Primary Care
- Experience of leading a team of Social prescribers, care coordinators and Health & well-being coaches
- Knowledge of SystmOne
Other Requirements
Essential
- Able to travel and work across multiple sites, with access to personal transport insured for business use.
- Flexible to work from various locations, including home-based working, as required.
- Willing to provide cover within the team during periods of annual leave or sickness.
- Capable of traveling as needed to meet the requirements of the role.
- Meets DBS standards and holds a clear criminal record, in accordance with the Rehabilitation of Offenders Act.
- Possesses a full, unrestricted driving licence with business insurance and reliable access to personal transport for regular travel, including home visits within the locality.
Skills and Knowledge
Essential
- Demonstrated leadership and management experience.
- Proficient in conducting staff appraisals and one-to-one meetings.
- Skilled in providing individualised support and working directly with patients.
- Strong organisational and workload prioritisation abilities.
- Knowledgeable in social prescribing models.
- Familiar with community development approaches.
- Competent in using IT systems, including Microsoft Word, email, and internet tools to create and manage plans.
- Awareness of GDPR regulations and compliance requirements.
- Understanding of safeguarding principles for both children and adults.
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
- NVQ Level 3/4 in Health and Social Care or equivalent
Desirable
- Accredited programme qualification e.g.
- Personalised Care Institute
- National Association of Link Workers
Experience
Essential
- Demonstrated experience working directly in community development, adult health and social care, learning support, or public health/health improvement, including unpaid or voluntary work.
- Proven experience supporting individuals, their families, and carers in a relevant role, including through voluntary or unpaid contributions.
- Experience collaborating with the Voluntary, Community, and Social Enterprise (VCSE) sector, including engagement with volunteers and small community groups.
- Strong experience in partnership and collaborative working, including building and maintaining relationships across multiple organisations.
- Experience of volunteering or supporting volunteer-led initiatives, demonstrating the ability to engage and manage volunteers effectively.
Desirable
- Experience of working in Primary Care
- Experience of leading a team of Social prescribers, care coordinators and Health & well-being coaches
- Knowledge of SystmOne
Other Requirements
Essential
- Able to travel and work across multiple sites, with access to personal transport insured for business use.
- Flexible to work from various locations, including home-based working, as required.
- Willing to provide cover within the team during periods of annual leave or sickness.
- Capable of traveling as needed to meet the requirements of the role.
- Meets DBS standards and holds a clear criminal record, in accordance with the Rehabilitation of Offenders Act.
- Possesses a full, unrestricted driving licence with business insurance and reliable access to personal transport for regular travel, including home visits within the locality.
Skills and Knowledge
Essential
- Demonstrated leadership and management experience.
- Proficient in conducting staff appraisals and one-to-one meetings.
- Skilled in providing individualised support and working directly with patients.
- Strong organisational and workload prioritisation abilities.
- Knowledgeable in social prescribing models.
- Familiar with community development approaches.
- Competent in using IT systems, including Microsoft Word, email, and internet tools to create and manage plans.
- Awareness of GDPR regulations and compliance requirements.
- Understanding of safeguarding principles for both children and adults.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
