Shore Medical PCN

Medical Secretary

The closing date is 31 October 2025

Job summary

We are seeking an experienced Medical Secretary to provide accurate, efficient and punctual medical secretarial/ administration support to Partners, GPs, Registrars and Practice Nurses.

You will be experienced in audio typing and enjoy working within a friendly fast paced secretarial team.

Job Type: Fixed Term- 10 months /Part-time

Hours: 30 hours per week Monday to Friday 9.00-3.00pm/ 10.00am-4.00pm

Main duties of the job

  • To provide a high quality secretarial/ administration service to the Practice and Patients.
  • Efficient, fast and accurate, processing and prioritising of referral letters, from both NHS e-Referrals and the private sector, using a digital dictation system.
  • Reconciling transcriptions on return from the external audio transcription provider.
  • Effectively operate the e-Referrals computer system including requesting e-Referral appointments and monitoring e-Referral status.
  • Update patient records in a timely and accurate manner.
  • Reconciliation of medical notes for new patients including summarising and coding.
  • Coding of any incoming Safeguarding documents
  • Keep GPs informed of updates as necessary
  • Deal with patient queries regarding referrals, including e-Referrals

For full details of the role please see attached job description

About us

Shore Medical is a GP Super Partnership with 6 practices across Poole and Bournemouth. We aspire to offer exceptional care to our 58,000 patients and are innovative in our approach to developing new teams and pathways to ever improve how general practice is delivered.

We have a friendly and supportive team of more than 200 staff, with over 40 GPs, Pharmacists, Paramedics, Nurses, Mental Health specialists and our range of administrative staff. We have a great social side to our team with Summer and Christmas parties, running and paddle boarding groups as well as many other events throughout the year.

The Practices in the Partnership are:

  • Lilliput Surgery
  • Poole Road Medical Centre
  • Wessex Road Surgery
  • Heatherview Medical Centre
  • Fernside Surgery
  • Parkstone Tower Practice

Situated in beautiful Dorset with the prestigious Blue Flag beaches of Bournemouth and Sandbanks, the Jurassic coastline and a wealth of attractions and countryside to visit we are lucky to be in such a fantastic area.

We offer

  • Competitive salary
  • Friendly and supportive working environment
  • Continuous CPD
  • NHS Pension Scheme with Life Insurance
  • Free parking at most of the sites
  • Cycle to work scheme
  • Refer a Friend scheme
  • Summer & Christmas parties

Details

Date posted

30 September 2025

Pay scheme

Other

Salary

£12.60 an hour

Contract

Fixed term

Duration

10 months

Working pattern

Part-time

Reference number

W0037-25-0008

Job locations

Heatherview Medical Centre

Alder Road

Poole

Dorset

BH12 4AY


Job description

Job responsibilities

  • To provide a high quality secretarial/ administration service to the Practice and Patients.
  • Efficient, fast and accurate, processing and prioritising of referral letters, from both NHS e-Referrals and the private sector, using a digital dictation system.
  • Reconciling transcriptions on return from the external audio transcription provider.
  • Effectively operate the e-Referrals computer system including requesting e-Referral appointments and monitoring e-Referral status.
  • Update patient records in a timely and accurate manner.
  • Reconciliation of medical notes for new patients including summarising and coding.
  • Coding of any incoming Safeguarding documents
  • Keep GPs informed of updates as necessary
  • Deal with patient queries regarding referrals, including e-Referrals

Please see attached Job Description for full details.

Job description

Job responsibilities

  • To provide a high quality secretarial/ administration service to the Practice and Patients.
  • Efficient, fast and accurate, processing and prioritising of referral letters, from both NHS e-Referrals and the private sector, using a digital dictation system.
  • Reconciling transcriptions on return from the external audio transcription provider.
  • Effectively operate the e-Referrals computer system including requesting e-Referral appointments and monitoring e-Referral status.
  • Update patient records in a timely and accurate manner.
  • Reconciliation of medical notes for new patients including summarising and coding.
  • Coding of any incoming Safeguarding documents
  • Keep GPs informed of updates as necessary
  • Deal with patient queries regarding referrals, including e-Referrals

Please see attached Job Description for full details.

Person Specification

Experience

Essential

  • To be competent in the use of a range of software ie Microsoft Word, Excel, Outlook
  • Proficient at audio typing

Desirable

  • Previous experience within General Practice/NHS
  • Working knowledge of SystmOne
  • Previous Secretary experience

Qualifications

Essential

  • GCSE Grade A-C in English Language

Desirable

  • RSA or Pitman Typing Qualification
  • RSA or Pitman Audio typing Qualification
  • AMSPAR Qualification
Person Specification

Experience

Essential

  • To be competent in the use of a range of software ie Microsoft Word, Excel, Outlook
  • Proficient at audio typing

Desirable

  • Previous experience within General Practice/NHS
  • Working knowledge of SystmOne
  • Previous Secretary experience

Qualifications

Essential

  • GCSE Grade A-C in English Language

Desirable

  • RSA or Pitman Typing Qualification
  • RSA or Pitman Audio typing Qualification
  • AMSPAR Qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Shore Medical PCN

Address

Heatherview Medical Centre

Alder Road

Poole

Dorset

BH12 4AY


Employer's website

https://shoremedical.co.uk/ (Opens in a new tab)

Employer details

Employer name

Shore Medical PCN

Address

Heatherview Medical Centre

Alder Road

Poole

Dorset

BH12 4AY


Employer's website

https://shoremedical.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Details

Date posted

30 September 2025

Pay scheme

Other

Salary

£12.60 an hour

Contract

Fixed term

Duration

10 months

Working pattern

Part-time

Reference number

W0037-25-0008

Job locations

Heatherview Medical Centre

Alder Road

Poole

Dorset

BH12 4AY


Supporting documents

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