Job summary
This role is to provide administrative support to Anfield and Everton PCN, carrying out a variety of functions to enable the smooth running of the organization.
A large part of the role will be to provide administrative support to the ARRS Team (comprised of paramedics, first contact physiotherapists, occupational therapists, care coordinators, social prescribers, pharmacists, pharmacy technicians, mental health practitioners and a dietician).
You will also be responsible for communications between the PCN and practices, maintaining the PCN website, and organising events (many of which in the service of reducing inequalities).
Anfield and Everton PCN is comprised of five practices and the ARRS Team. It has a can-do attitude to care delivery and a collaborative ethos between members.
We are looking for a motivated and ambitious individual, with a passion for administrative excellence and an understanding of how PCNs and general practices operate.
Main duties of the job
Your main duties will be to:
Maintain up-to-date records and databases for the PCN, including training records, extended access, Saturday rotas and associated recording on EMIS.
Maintain the PCN website to ensure a constant stream of up-to-date information for patients is available.
Manage internal communications within the network, under the direction of the PCN Manager, and ensure timely collation and dissemination of information.
Assist with the planning and implementation of PCN inequalities initiatives and projects.
Support the coordination of services and events, such as clinics or patient outreach events, and maintain appointments and sessions on on EMIS and PACO Blinx.
Assist in organizing and preparing meetings, including minute-taking, scheduling, and distribution of materials.
Maintain PCN registers e.g. assets and databases e.g. distribution lists related to the PCN services.
About us
Anfield and Everton PCN is comprised of five practices and the ARRS Team. It has a can-do attitude to care delivery and a collaborative ethos between members.
We have a strong development ethic and will support the enhancement of your skills and experience through coaching, training and new areas of work.
This is a varied role - you will have a hand in most aspects of the running of a PCN.
Job description
Job responsibilities
Key Responsibilities
Administrative Support:
Provide administrative support to the PCN manager and Health Inequalities Lead Coordinator.
Assist in organizing and preparing meetings, including minute-taking, scheduling, and distribution of materials.
Maintain up-to-date records and databases for the PCN, including training records, extended access and Saturday rotas and associated recording on EMIS and PACO, and organise regular and occasional Team and associated meetings.
Data Management:
Ensure accurate and timely receipt and recording of strategic returns data.
Maintain PCN registers e.g. assets and databases e.g. distribution lists related to the PCN services.
Generate reports and analyze data to support decision-making and performance monitoring.
Communication:
Act as a point of contact for PCN staff and external stakeholders.
Manage internal communications within the network, under the direction of the PCN Manager, and ensure timely dissemination and collation of information.
Manage the PCN website.
Liaise with other healthcare providers, local authorities, and organizations as required.
Project Support:
Assist with the planning and implementation of PCN inequalities initiatives and projects.
Support the coordination of services and events, such as clinics or patient outreach events.
Support the PCN Manager with the tracking of project progress and ensure deadlines and targets are met.
Job description
Job responsibilities
Key Responsibilities
Administrative Support:
Provide administrative support to the PCN manager and Health Inequalities Lead Coordinator.
Assist in organizing and preparing meetings, including minute-taking, scheduling, and distribution of materials.
Maintain up-to-date records and databases for the PCN, including training records, extended access and Saturday rotas and associated recording on EMIS and PACO, and organise regular and occasional Team and associated meetings.
Data Management:
Ensure accurate and timely receipt and recording of strategic returns data.
Maintain PCN registers e.g. assets and databases e.g. distribution lists related to the PCN services.
Generate reports and analyze data to support decision-making and performance monitoring.
Communication:
Act as a point of contact for PCN staff and external stakeholders.
Manage internal communications within the network, under the direction of the PCN Manager, and ensure timely dissemination and collation of information.
Manage the PCN website.
Liaise with other healthcare providers, local authorities, and organizations as required.
Project Support:
Assist with the planning and implementation of PCN inequalities initiatives and projects.
Support the coordination of services and events, such as clinics or patient outreach events.
Support the PCN Manager with the tracking of project progress and ensure deadlines and targets are met.
Person Specification
Personal qualities
Essential
- A proactive and adaptable approach to work.
- A commitment to the highest organisational standards and to personal development.
- Ability to work effectively both independently and as part of a team.
- Strong interpersonal skills and the ability to build relationships with stakeholders.
- Ability to set an example the team.
Desirable
- Understanding of PCNs and their relationship to practices.
Qualifications
Essential
- Proven experience in an administrative role, preferably within a PCN, or a similar field.
- Proficient on EMIS general practice clinical system.
- Strong organizational and time management skills.
- Proficient in Microsoft Office i.e. Word, Excel, PowerPoint and other administrative tools.
- Excellent verbal and written communication skills.
- Ability to handle confidential information with discretion.
- Ability to manage difficult situations.
- Strong attention to detail.
Desirable
- Understanding/knowledge of PACO Blinx.
- Website management experience.
- Knowledge of healthcare systems, data protection laws, and NHS structures.
- Basic understanding of project management.
Person Specification
Personal qualities
Essential
- A proactive and adaptable approach to work.
- A commitment to the highest organisational standards and to personal development.
- Ability to work effectively both independently and as part of a team.
- Strong interpersonal skills and the ability to build relationships with stakeholders.
- Ability to set an example the team.
Desirable
- Understanding of PCNs and their relationship to practices.
Qualifications
Essential
- Proven experience in an administrative role, preferably within a PCN, or a similar field.
- Proficient on EMIS general practice clinical system.
- Strong organizational and time management skills.
- Proficient in Microsoft Office i.e. Word, Excel, PowerPoint and other administrative tools.
- Excellent verbal and written communication skills.
- Ability to handle confidential information with discretion.
- Ability to manage difficult situations.
- Strong attention to detail.
Desirable
- Understanding/knowledge of PACO Blinx.
- Website management experience.
- Knowledge of healthcare systems, data protection laws, and NHS structures.
- Basic understanding of project management.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
