Health Inequalities Lead Coordinator

Job description

Job responsibilities

To support the PCN Manager to plan the inequalities programme for the PCN Direct Enhanced Service - DES - or equivalent and additional initiatives.

To lead the delivery of the agreed DES programme, supporting the PCN Manager to lead the care coordinator and social prescriber teams to ensure safe and effective care and support to reduce inequalities is delivered to the population of Anfield and Everton PCN.

To plan and deliver inequalities and associated patient and staff events.

To represent the PCN at meetings relevant to the inequalities and associated agendas, and report progress to the PCN Manager.

To develop reports about the work undertaken and support their analysis.

To work closely with the PCN Administrator to ensure effective communication of inequalities work planned and undertaken.

To supervise the care coordinators and social prescribers and support the PCN Manager to create and monitor their workplans and development plans

To provide project management support to the PCN Manager, working on defined projects, including monthly reporting and delivery of quality improvement initiatives

To demonstrate effective leadership and communication skills, whilst working within relevant legal and ethical frameworks and in accordance with organisational protocols and policies.

Collaborative working relationships:

Work within the ARRS Team and across the 5 practices, leading and evaluating inequalities initiatives to promote quality improvement activity.

Collaborate with members of the PCN, patients and their carers when managing and co-ordinating care.

Work in partnership with members of the PCN workforce including medical, nursing, pharmacy, other care co-ordinators, link worker, health coaches to personalise care.

Work with external stakeholders and organisations

Management:

Use resources effectively to manage delivery in line with national and local guidance, and make recommendations for change where improvements can be made.

Follow professional and organisational policies.

Education, learning and development:

Comply with all organisational and statutory requirements (health and safety, infection control, equality and diversity, confidentiality, safeguarding adults and children, information governance).

Engage in developing objectives to inform Personal Development Plans.

Participate in the upskilling of all relevant staff.

Support practice staff and respond to requests for advice and assistance in respect of inequalities initiatives.

Complete all mandatory and statutory training required by the role.

Take responsibility for personal development, learning and performance and maintain education through attendance at any courses and/or study days necessary to ensure that professional development requirements are met.

Undertake additional training where necessary to provide enhanced services and participate in training programmes implemented by the PCN/practices as part of this employment.

Understand and demonstrate the characteristics of a role model to members in the team and/or service.

Quality:

Under supervision and support of the PCN Manager, the post-holder will strive to maintain the highest quality of delivery within the PCN, and will:

Participate in clinical governance activity and contribute to the improvement in quality of health outcomes through audit, risk management and Quality Improvement

Alert other team members to concerns about risk, quality, and safety

Participate in investigation of incidents and events as required

Collect data for audit purposes and support their analysis

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team performance

Work effectively with individuals in external organisations to meet strategic, operational and patient needs

Effectively manage own time, workload, and resources

Person Specification

Qualifications

Essential

• Significant experience of working as a Care Coordinator in a PCN setting
• Experience of working with people and people management skills
• Good experience of IT systems and packages
• Experience of data collection and providing monitoring information
• Experience of working within a public / patient facing role
• Demonstrate an ability to organise and prioritise workload effectively
• Ability to exercise sound judgement when faced with conflicting pressures
• Excellent record keeping skills
• IT literate and proficient in the use of Microsoft Office
• Good verbal and listening skills
• Works well as an autonomous / independent practitioner and within a team
• Excellent communication skills including able to communicate effectively, both verbally and in writing, with a wide range of people and stakeholders
• Excellent administration skills including able to prioritise and to finish work tasks
• Full clean UK driving licence and access to car
• Flexible working to meet the programme demand

Desirable

• Educated to NVQ level three or four or equivalent demonstrable commitment to professional and personal development
• Management experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Anfield and Everton Primary Care Network

Address

Priory Medical Centre

Belmont Grove

Liverpool

North West England

L6 4EW

Employer's website

https://www.anfieldandevertonpcn.nhs.uk/ (Opens in a new tab)