Akari Care Limited

Home Receptionist

The closing date is 15 June 2026

Job summary

Akari Care is seeking a passionate and compassionate Home Receptionist to join their team in Gateshead. This full-time, permanent role offers a competitive salary, pension contribution, and opportunities for personal and professional development. The successful candidate will be the first point of contact for visitors, patients, and residents, providing efficient administrative and secretarial support to the Home Manager and wider team.

Main duties of the job

As the Home Receptionist, you will be responsible for ensuring the smooth running of the care home, acting as the first point of contact for all visitors, patients, and residents. You will provide an efficient administrative and secretarial service, working in collaboration with the Home Manager and the wider multi-disciplinary team. The ideal candidate will have excellent communication skills, a caring and compassionate nature, and a genuine interest in working within a care environment. They will also possess strong numerical and IT skills, as well as a commitment to continuous personal development.

About us

Akari Care is an award-winning provider of residential and nursing care for older people. They aim to create an environment where residents are valued, respected, and offered personalised care. Akari Care is committed to providing a supportive and inclusive community where everyone can thrive.

Details

Date posted

16 April 2026

Pay scheme

Other

Salary

£12.76 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

1490076442

Job locations

Akari Care

Gateshead

NE9 6RL


Job description

Job responsibilities

** This is a Full Time 37.5 Hours per week role **If you are passionate about caring for the elderly and want to build a long-term career in one of our award-winning homes, then look no further than Akari Care. Our aim is to create an environment where our residents are valued, respected, and are offered the personalised care they deserve.

We now seek a Home Receptionist who is passionate about, and thrives on, making a real and positive difference to the lives of older people.

Working in collaboration and synchronisation with the Home Manager and the wider multi-disciplined teams you will be accountable for ensuring the smooth, to act as the first point of contact to all visitors, patients, and residents. To provide an efficient administrative and secretarial service.

By showing us you can match our values with the right desire for personalised excellence, community spirit and a kind, caring and compassionate nature, we, in return, can offer you a career developing your knowledge, skills and abilities to support vulnerable adults with the care their individual needs require.

What we require from you:

  • The ability to communicate well at all levels,

  • A committed, patient, and caring person with a sense of humour and positive outlook on life,

  • Highly self-motivated with an overarching purpose to provide the best service,

  • To respect and care for all residents as individuals, ensuring their personal choices and preferences are respected and that individual dignity is always acknowledged,

  • Excellent numeracy and numerical skills,

  • Experienced with all MS Suite of software,

  • Confidential and appreciation of professional honesty and integrity,

  • Confident team player with ability to control and coordinate areas of own responsibility,

  • Genuine interest in working within a care environment including vulnerable adults (including dementia),

  • Always striving for continuous personal development,

  • Patient, caring, diplomatic and approachable nature,

  • Actively and enthusiastically participate in any training or development offered,

  • Ensure full understanding and compliance to all health and safety policies and procedures,

What is in it for you:

  • A competitive salary of

  • Pension contribution of 5%

  • Recognition schemes and rewarding referral schemes.

  • Uniform provided and DBS check costs paid.

  • 28 days annual leave (based on full-time hours, including Bank Holidays)

  • Flexible working patterns

  • Fully funded training and development

  • Support with personal development plans.

  • The opportunity to gain experience and develop both personally and professionally.

  • An engaging community environment where everyone is respected and included.

Job description

Job responsibilities

** This is a Full Time 37.5 Hours per week role **If you are passionate about caring for the elderly and want to build a long-term career in one of our award-winning homes, then look no further than Akari Care. Our aim is to create an environment where our residents are valued, respected, and are offered the personalised care they deserve.

We now seek a Home Receptionist who is passionate about, and thrives on, making a real and positive difference to the lives of older people.

Working in collaboration and synchronisation with the Home Manager and the wider multi-disciplined teams you will be accountable for ensuring the smooth, to act as the first point of contact to all visitors, patients, and residents. To provide an efficient administrative and secretarial service.

By showing us you can match our values with the right desire for personalised excellence, community spirit and a kind, caring and compassionate nature, we, in return, can offer you a career developing your knowledge, skills and abilities to support vulnerable adults with the care their individual needs require.

What we require from you:

  • The ability to communicate well at all levels,

  • A committed, patient, and caring person with a sense of humour and positive outlook on life,

  • Highly self-motivated with an overarching purpose to provide the best service,

  • To respect and care for all residents as individuals, ensuring their personal choices and preferences are respected and that individual dignity is always acknowledged,

  • Excellent numeracy and numerical skills,

  • Experienced with all MS Suite of software,

  • Confidential and appreciation of professional honesty and integrity,

  • Confident team player with ability to control and coordinate areas of own responsibility,

  • Genuine interest in working within a care environment including vulnerable adults (including dementia),

  • Always striving for continuous personal development,

  • Patient, caring, diplomatic and approachable nature,

  • Actively and enthusiastically participate in any training or development offered,

  • Ensure full understanding and compliance to all health and safety policies and procedures,

What is in it for you:

  • A competitive salary of

  • Pension contribution of 5%

  • Recognition schemes and rewarding referral schemes.

  • Uniform provided and DBS check costs paid.

  • 28 days annual leave (based on full-time hours, including Bank Holidays)

  • Flexible working patterns

  • Fully funded training and development

  • Support with personal development plans.

  • The opportunity to gain experience and develop both personally and professionally.

  • An engaging community environment where everyone is respected and included.

Person Specification

Qualifications

Essential

  • The successful candidate should have the ability to communicate well at all levels, be a committed, patient, and caring person with a sense of humour and positive outlook on life, and be highly self-motivated with an overarching purpose to provide the best service. They should also have excellent numeracy and numerical skills, be experienced with MS Suite of software, and have a genuine interest in working within a care environment.
Person Specification

Qualifications

Essential

  • The successful candidate should have the ability to communicate well at all levels, be a committed, patient, and caring person with a sense of humour and positive outlook on life, and be highly self-motivated with an overarching purpose to provide the best service. They should also have excellent numeracy and numerical skills, be experienced with MS Suite of software, and have a genuine interest in working within a care environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Akari Care Limited

Address

Akari Care

Gateshead

NE9 6RL


Employer's website

https://www.akaricare.co.uk (Opens in a new tab)

Employer details

Employer name

Akari Care Limited

Address

Akari Care

Gateshead

NE9 6RL


Employer's website

https://www.akaricare.co.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Team

Akari Care

recruitment@akaricare.co.uk

Details

Date posted

16 April 2026

Pay scheme

Other

Salary

£12.76 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

1490076442

Job locations

Akari Care

Gateshead

NE9 6RL


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