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West Leeds Primary Care Network

PCN Operations Manager

The closing date is 06 January 2026

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Job summary

PLEASE NOTE WE ARE NOT AN AGENDA FOR CHANGE ORGANISATION

Due to a member of staff leaving, an exciting opportunity has arisen to join the West Leeds PCN Leadership Team. West Leeds PCN is a mature and visionary PCN, employing over 50 staff and delivering high quality services to its patient population of approximately 70,000. West Leeds PCN employs via its limited company - West Leeds PCN Ltd - and is a self sufficient entity, performing its own HR, Finance and Enhanced Access function. Please see our website for more information on our organisation

Main duties of the job

We are seeking someone with NHS operational management experience, in particular within a primary care setting. We have a well developed operational and administrative team in place already but we need an Operations Manager to have oversight of our services, ensuring we achieve our main priorities of

PCN contractual compliance such as QoF, PCN DES, GPOP, IIF, local contracts

Alleviating pressure wherever possible within our member practices

Working with the PCN Leadership team to ensure the development and wellbeing of our staff

This is a varied and fast paced role and will suit someone who is used to spinning multiple plates at once. It will require someone who works well under pressure and has an aptitude for horizon scanning. The successful recruit will need to be comfortable dealing with a wide variety of colleagues right up to Board level associates. As well as the operational duties listed here, you will also support the PCN Manager with those daily functions needed to keep our business function operational such as payroll, HR etc

About us

West Leeds Primary Care Networkprovidesenhanced clinical servicesforsixGP surgeries across the Pudsey and Bramley area, with a patient population of approximately 70k.

West Leeds PCN currentlybenefitsfrom the following clinicaland practitionerteams:

  • Pharmacists and Pharmacy Technicians

  • Community Wellbeing Advisers -Social Prescribers

  • Health Care Assistants - Primary Care Support Workers

  • Dietitians

  • Learning Disability/ Severe Mental Illness Care Co-ordinator

  • Highly skilled prescribing Frailty / Home visiting team (Advanced Clinical Practitioners and Associate Clinical Practitioners)

  • Health & Wellbeing Coaches

  • First Contact Physiotherapists

  • Operational Team

  • Care Navigation Team

Details

Date posted

23 December 2025

Pay scheme

Other

Salary

£37,000 to £42,000 a year depending on experience

Contract

Permanent

Working pattern

Flexible working

Reference number

W0027-25-0026

Job locations

Manor House Ground Floor

23 Robin Lane

Pudsey

West Yorkshire

LS28 7BR


Job description

Job responsibilities

OperationalManagement

  • You will have oversight of the entire operational function within our organisation, ensuring our member practices are kept informed of new or amended services at all times

  • You will lead and work with the current operational team to ensure optimum service provision and usage at all times

  • You will lead on engaging new service providers for our operational function, working with the PCN Manager on contractual terms

  • You will ensure all clinical and administrative workflows arecurrent and relevant

  • You will have overall responsibility for, and oversight of, our weekend Enhanced Hours service. This includes not only providing the requisite clinics but additionally reporting back to the ICB with data pertaining to our service provision

  • You will lead on the ongoing Covid vaccination delivery across our member practices, ensuring orders are placed in good time and that the correct distribution to each practice is in place.

  • You will have responsibility for dealing with operational complaints /significant events, working alongside our practices as necessary

Organisational Management

  • You will assist the PCN Manager with the day to day HR function within the organisation such as probation meetings, appraisals etc.

  • You will assist the PCN Manager with monthly payroll and other finance requirements as needed. You will also assist with pensions compliance and administration

  • You will assist with recruitment, from writing job descriptions to working with the operational team to onboarding new starters. You will work closely with the PCN Manager within this function

  • You will work with the PCN Manager regularly to monitor PCN funds, optimising contract monies at all times, keeping member practices informed as to our current financial status

Meetings

  • You will be required to attend, and at times present papers within, a number of regular meetings such as the PCN Leadership Board Meetings, the PCN Members Board Meetings and the PCN Practice Managers Meetings. You will also have oversight for organising these, ensuring papers are sent out to attendees in good time

  • You will need to attend the Covid vaccine regular meetings during campaign times to ensure you stay abreast of current relevant information

  • You will have oversight - working with the operational team- of the PCN Target afternoons, ensuring they deliver the most relevant content to the appropriate audience

These lists are not exhaustive and other grade appropriate tasks may be required for the operational benefit of our organisation

Job description

Job responsibilities

OperationalManagement

  • You will have oversight of the entire operational function within our organisation, ensuring our member practices are kept informed of new or amended services at all times

  • You will lead and work with the current operational team to ensure optimum service provision and usage at all times

  • You will lead on engaging new service providers for our operational function, working with the PCN Manager on contractual terms

  • You will ensure all clinical and administrative workflows arecurrent and relevant

  • You will have overall responsibility for, and oversight of, our weekend Enhanced Hours service. This includes not only providing the requisite clinics but additionally reporting back to the ICB with data pertaining to our service provision

  • You will lead on the ongoing Covid vaccination delivery across our member practices, ensuring orders are placed in good time and that the correct distribution to each practice is in place.

  • You will have responsibility for dealing with operational complaints /significant events, working alongside our practices as necessary

Organisational Management

  • You will assist the PCN Manager with the day to day HR function within the organisation such as probation meetings, appraisals etc.

  • You will assist the PCN Manager with monthly payroll and other finance requirements as needed. You will also assist with pensions compliance and administration

  • You will assist with recruitment, from writing job descriptions to working with the operational team to onboarding new starters. You will work closely with the PCN Manager within this function

  • You will work with the PCN Manager regularly to monitor PCN funds, optimising contract monies at all times, keeping member practices informed as to our current financial status

Meetings

  • You will be required to attend, and at times present papers within, a number of regular meetings such as the PCN Leadership Board Meetings, the PCN Members Board Meetings and the PCN Practice Managers Meetings. You will also have oversight for organising these, ensuring papers are sent out to attendees in good time

  • You will need to attend the Covid vaccine regular meetings during campaign times to ensure you stay abreast of current relevant information

  • You will have oversight - working with the operational team- of the PCN Target afternoons, ensuring they deliver the most relevant content to the appropriate audience

These lists are not exhaustive and other grade appropriate tasks may be required for the operational benefit of our organisation

Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths
  • Please see uploaded job description for more details

Desirable

  • Management or leadership qualifications

Experience

Essential

  • Operational management experience

Desirable

  • Specific experience within a primary care setting
Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths
  • Please see uploaded job description for more details

Desirable

  • Management or leadership qualifications

Experience

Essential

  • Operational management experience

Desirable

  • Specific experience within a primary care setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

West Leeds Primary Care Network

Address

Manor House Ground Floor

23 Robin Lane

Pudsey

West Yorkshire

LS28 7BR


Employer's website

https://www.westleedspcn.co.uk/ (Opens in a new tab)

Employer details

Employer name

West Leeds Primary Care Network

Address

Manor House Ground Floor

23 Robin Lane

Pudsey

West Yorkshire

LS28 7BR


Employer's website

https://www.westleedspcn.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

PCN Manager

Lisa Francis

lisa.francis6@nhs.net

Details

Date posted

23 December 2025

Pay scheme

Other

Salary

£37,000 to £42,000 a year depending on experience

Contract

Permanent

Working pattern

Flexible working

Reference number

W0027-25-0026

Job locations

Manor House Ground Floor

23 Robin Lane

Pudsey

West Yorkshire

LS28 7BR


Supporting documents

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