Quality Officer

Job description

Job responsibilities

At Synnovis, we are currently shaping the future of pathology services by creating a world-leading Hub and Spoke pathology network with our NHS partners. A large part of this modernisation will involve moving 70% of our services to a purpose built, state of the art Hub laboratory in the heart of London. For now, the job you are applying for will be based at one of our hospital sites however, from 1 April 2024 our people and services will start to move to our Hub laboratory in Blackfriars, Southwark, SE1, with some work remaining in refurbished essential services laboratories across our hospital network, focusing on the rapid turnover of urgent tests. Please do ask your recruiting manager if you wish to find out more.

You will hold a variety of accountabilities in the laboratory environment. These include, but are not limited to:

Contribute to the ongoing delivery of quality management through the Quality Management System (QMS), supporting the Quality Managers as required.

Collate information and compile Quality reports.

Support the introduction of new analysers/assays/methodologies by identifying and advising on any quality related aspects, improving patient pathways and service delivery.

Take part in activities such as audits, investigations, incidents and quality assurance.

Support and lead on quality related training for all laboratory employees in your area.

Deputise for the Quality Manager including attendance at meetings, as required

Ensure compliance with all regulatory and quality requirements of regulatory directives, accreditation bodies, and local management including:

Care Quality Commission

UKAS

Synnovis policies and SOPs

Any other body in area of responsibility.

The successful candidate will:

Hold HCPC registration as a Biomedical Scientist or Clinical Scientist

Have significant experience from working in a diagnostic medical laboratory

Have experience of laboratory quality management including audits, managing non-conformances, and incident investigations

Have an understanding of the ISO 15189:2022 standard and the ability to implement the correct policies and procedures in relation to quality systems

Have experience of coaching and co-ordinating others

Synnovis is a pathology partnership between SYNLAB UK and Ireland, and the NHS, including sites, Guys & St Thomas NHS Foundation Trust and Kings College Hospital NHS Foundation Trust, to deliver and transform pathology services across South East London.

The partnership provides services to 1.7 million people living in South East London, as well as to hundreds of thousands of patients from outside the region who use local healthcare services.

The partnership provides diagnostics, testing and digital pathology for hospital trusts, GP services and other healthcare providers.

Guys and St Thomas Hospital Foundation Trust is a major emergency and specialist teaching Trust which has all the specialties associated with a fascinating and career defining case load including: Womens Services, Fetal Medicine, Haematology, Oncology, Transplantation, and is also home to the Evelina Childrens Hospital and the Cancer Centre on the Guys site.

You will be close to the vibrant Borough Market and the South Bank, which are exceptional London locations; perfect places to work and relax next to such iconic venues as Big Ben, The London Eye and The Shard!

The hub is an eight-storey building, and we are working across 10 floors including the ground and lower ground floors. Synnovis corporate function operates from the hub on the 8th floor, above the laboratories underneath. This is a total net internal area of almost 10,000m squared across the 10 floors.

Based in Blackfriars, its less than a 5 minute walk from Southwark Tube or Blackfriars station and nestled closely to a vast array of entertainment and fabulous places to dine, relax and meet people.

Person Specification

Qualifications

Essential

• BSc (Hons) IBMS accredited degree or equivalent
• HCPC State registration as a Biomedical Scientist or Clinical Scientist
• Specialist portfolio in relevant discipline (if HCPC Registration via IBMS Portfolio route) or FIBMS or equivalent experience or Clinical Scientist
• MSc, FIBMS or equivalent experience in a similar role

Desirable

• Quality Management qualification

Experience

Essential

• Leadership qualities with experience of coaching and co-ordinating others
• Significant demonstrable discipline specific practical experience
• Performing audits, investigation of Adverse Incidents and Root Cause Analysis
• Using Quality Management Systems (QMS)
• Training colleagues in QMS, disseminating changes to SOPs and regulations pertaining to quality

Desirable

• Laboratory Quality Lead
• Using QPulse
• Involvement with external assessments/inspections e.g. UKAS/MHRA

Skills & Knowledge

Essential

• Ability to troubleshoot and train those who use the QMS
• Knowledge of the correct policies and procedures to implement in relation to quality systems, with reference to ISO/UKAS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Synnovis Analytics

Address

Friars Bridge Court

41-43 Blackfriars Road

London

SE1 8NZ

Employer's website

http://www.synnovis.co.uk/ (Opens in a new tab)