Urgent Care Practitioner (UCP)

Job description

Job responsibilities

Professional

Works within their respective Code of Professional Conduct.

Be committed to working flexibly within a dynamic environment, responding positively to the changing needs of the service.

Promote and facilitate evidence-based practice

Maintain professional knowledge and practice compliance with their respective professional body

Demonstrate continual professional development (CPD) through organised or self-directed study/learning and participation in clinical supervision, audit and appraisal.

Clinical

Always practice within own scope of competence, recognising limitations of clinical practice.

Assess and prioritise patients clinical needs in accordance with NEMS policies and guidelines.

Without supervisions undertakes consultations with patients presenting with undifferentiated, undiagnosed problems, practising autonomous skills in history taking, physical examination, problem-solving and clinical decision-making, to establish a diagnosis and management plan.

Makes professionally autonomous decisions for which she/he is accountable.

Encourage patients to carry out self-care where appropriate, supported by direction to other sources of health and social care information.

Supplies and administers PGD medications in a safe effective manner in accordance with the appropriate policy and guidance including the current antimicrobial guidance.

Dispense medicines prescribed by other Primary Care Practitioners and doctors in accordance with NEMS policies.

Liaise directly with NEMS GPs and Senior Primary Care Practitioners regarding medicines outside of the individuals normal sphere of competence and medicine-related uncertainties.

Provide advice and support to Primary Care Nurses and other clinical staff.

Liaise and communicate clinical information verbally and via technical links with NEMS and health economy partners to ensure continuity of care for the caller.

Maintain accurate, contemporaneous recordkeeping of all interventions with patients, fully utilising computer software systems in place and/or other mediums.

Maintain confidentiality at all times in accordance with legislative and policy requirements.

Act as the patients advocate.

Participate and assist in service evaluation, clinical audit and research as required.

Participate in the investigation of complaints, incidents and accidents.

Undertake safe clinical practice within health and safety guidelines. Work within and be aware of the organisations clinical policies and guidelines.

Maintain own awareness of current health policy relevant to practice.

Be aware of the impact your decisions may have upon the patient and their General Practitioner.

Liaise with other professionals to facilitate direct referrals to other health care providers within the policies of the organisation.

Participate in the mentorship of visiting health professionals and students on recognised training programmes.

Recognise and act upon opportunities through consultation to promote public health.

STANDARD ROLE DIMENSIONS:

1. Organisational Management

Attend team meetings as required.

Participate in the annual Performance Review and Development process.

Respond positively to organisational change and participate in the change process.

Work consistently to improve the service provided.

Communicate effectively with your line manager any issues or ideas relating to improvements and developments.

Work flexibly according to the needs of the service and organisation.

2. Staff Management

Line manage and supervise people and apprentices as required.

Delegate appropriately to team members to provide patient care.

Cooperate and support colleagues to ensure effective services.

3. Strategic Activities and Service Improvement

Demonstrate understanding of the strategic purpose of NEMS developments and how you contribute.

Undertake training and development appropriate to your role as required.

Be proficient in using the IT systems of choice.

Ensure prompt and regular attendance at work.

4. Patient Experience

Sign an annual confidentiality agreement.

Work in accordance with confidentiality and information governance requirements.

Promote feedback from patients and carers using systems available.

Ensure you are working within relevant policies at all times.

Participate in NEMS patient experience programmes.

5. Finances

Be aware of the financial implications of decisions and actions.

Work in a manner that promotes the financial stability of the organisation.

6. Health and Safety

Adhere to Health and Safety policies and procedures.

Comply with employee responsibilities under the Health and Safety at Work Act.

Participate in relevant health and safety procedures and training.

Ensure your personal safety is maintained and that of your colleagues and the public.

Ensure all accidents and/or dangerous incidents are recorded and reported, as guided by NEMS policy.

Observe all regulations governing the driving and use of vehicles on the public highways.

Person Specification

Experience

Essential

• 3 years post registration experience.
• Working in urgent/ same day patient services.
• Involvement in day to day patient management decision-making, planning, co-coordinating, facilitating, monitoring and evaluating skills.
• People and workforce development.
• Delivering against competing priorities and deadlines while also directing the work of teams/individuals.
• Liaison, communication and engagement.
• Problem-solving.
• Working in a diverse and complex organisation.
• Managing a diverse team of professionals.
• Supporting others to deliver against project criteria.
• Working in a team environment.
• Working to set protocols and procedures.
• Working to deadlines.

Desirable

• Implementing research into practice.
• Monitoring and auditing of clinical services.
• 5 years post registration experience.

Qualifications

Essential

• Registered Healthcare Professional.
• In good standing with their relevant regulator (GPC, NMC, HCPC) and meet requirements of revalidation.
• Relevant post registration continuous professional development.
• Advanced Clinical Assessment Skills Training.
• Training in autonomous assessment, examination, and clinical decision making

Desirable

• Clinical supervision training.
• Non-medical prescribing qualification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

NEMS Community Benefit Services Ltd

Address

Forward House

Station Street

Nottingham

NG2 3AJ

Employer's website

https://nemscbs.net/ (Opens in a new tab)