Job summary
Job Summary
The Senior People Officer
plays a key role in delivering a high quality, efficient and people focused HR
service across NEMS. Acting as a trusted
advisor and operational lead, the postholder is responsible for supporting and
guiding managers on all aspects of the employee lifecycle including employee
relations, performance management, recruitment, learning and development and workforce
planning. They will also lead and
develop the People and Recruitment team contribute to the continuous
improvement of HR policies and systems and ensure compliance with employment
law, regulatory standards and best practice. This role is integral to embedding a positive
workplace culture,
supporting staff wellbeing and driving the NEMS people agenda.
It is essential for the
Senior People Officer to develop and maintain
strong relationships with key stakeholders, thereby enabling effective delivery
of HR services and
fostering a positive work environment which contributes to the development of a
high performing and engaged workforce across all NEMS locations throughout
Nottinghamshire.
Main duties of the job
Lead
and manage the People and Recruitment team ensuring delivery of a high quality,
responsive HR service and recruitment function. Support team development by fostering
continuous learning and building capability in both technical HR practices and
behavioural skills to meet evolving organisational needs.
Maintain
accurate HR data and records ensuring compliance with employment legislation,
regulatory standards and internal policies. Use HR systems (HRIS) to generate workforce
analytics that support evidence based decision making and contribute to
successful audits and inspections.
Review,
develop and implement HR policies and procedures ensuring they are legally
compliant, operationally robust and reflective of best practice. Prepare reports for internal and external
stakeholders as required including management and regulatory bodies.
Provide
expert, solutions focused HR advice and guidance to managers and employees on a
broad range of operational HR matters including flexible working, absence
management, employee relations and performance issues. Act as a coach to line managers to enhance
people management capability.
Oversee
and support the performance appraisal and development process ensuring
consistency, quality conversations and alignment with organisational
objectives. Contribute to talent
development and succession planning across departments.
.
About us
NEMS
CBS is a high quality, high performing; not-for-profit organisation which
delivers integrated urgent care and urgent primary care services to over 1
million patients. Responsive, adaptable and continually evolving, we have a
reputation for delivering locally tailored, safe, effective and cost efficient
services with high levels of patient satisfaction.
We
are committed to investing in our people and have an established programme of
learning and development, successfully developing our own Urgent Care
Practitioners and Advanced Clinical Practitioners.
NEMS
currently operates 3 main services: (1) Integrated Urgent Care across
Nottinghamshire serving a patient population of over 1 million, including home
visiting, remote consultation and clinical assessment services; (2) Urgent
Primary care provision located within the A&E Department at QMC, (3) A
24-hour walk-in urgent primary care service adjacent to Kings Mill Hospital
A&E, Mansfield.
NEMS
is committed to the NHS Values (as set out in the NHS Constitution March 2015).
NEMS
CBS is a registered society under the Co-operative and Community Benefit
Societies Act 2014.
Job description
Job responsibilities
Job Summary
The Senior People Officer
plays a key role in delivering a high quality, efficient and people focused HR
service across NEMS. Acting as a trusted
advisor and operational lead, the postholder is responsible for supporting and
guiding managers on all aspects of the employee lifecycle including employee
relations, performance management, recruitment, learning and development and workforce
planning. They will also lead and
develop the People and Recruitment team contribute to the continuous
improvement of HR policies and systems and ensure compliance with employment
law, regulatory standards and best practice. This role is integral to embedding a positive
workplace culture,
supporting staff wellbeing and driving the NEMS people agenda.
It is essential for the
Senior People Officer to develop and maintain
strong relationships with key stakeholders, thereby enabling effective delivery
of HR services and
fostering a positive work environment which contributes to the development of a
high performing and engaged workforce across all NEMS locations throughout
Nottinghamshire.
Key
Responsibilities:
Lead
and manage the People and Recruitment team ensuring delivery of a high quality,
responsive HR service and recruitment function. Support team development by fostering
continuous learning and building capability in both technical HR practices and
behavioural skills to meet evolving organisational needs.
Maintain
accurate HR data and records ensuring compliance with employment legislation,
regulatory standards and internal policies. Use HR systems (HRIS) to generate workforce
analytics that support evidence based decision making and contribute to
successful audits and inspections.
Review,
develop and implement HR policies and procedures ensuring they are legally
compliant, operationally robust and reflective of best practice. Prepare reports for internal and external
stakeholders as required including management and regulatory bodies.
Provide
expert, solutions focused HR advice and guidance to managers and employees on a
broad range of operational HR matters including flexible working, absence
management, employee relations and performance issues. Act as a coach to line managers to enhance
people management capability.
Oversee
and support the performance appraisal and development process ensuring
consistency, quality conversations and alignment with organisational
objectives. Contribute to talent
development and succession planning across departments.
Support
the end to end recruitment and onboarding process ensuring clinical and
non-clinical roles are filled efficiently and compliantly. Work with department heads to anticipate
workforce needs and support proactive workforce planning.
Work
with department heads to identify learning and development needs and coordinate
learning and development activities. Facilitate
the monitoring of training effectiveness and support a culture of continuous and
reflective learning and improvement.
Champion
diversity, equity and inclusion contributing to initiatives that build an
inclusive culture. Support employee wellbeing and engagement programmes that
foster a positive and supportive working environment.
Act
as a senior member of the People team contributing to strategic and operational
HR priorities. Undertake other reasonable duties aligned to the function, as
required by the Head of People and Culture.
Job description
Job responsibilities
Job Summary
The Senior People Officer
plays a key role in delivering a high quality, efficient and people focused HR
service across NEMS. Acting as a trusted
advisor and operational lead, the postholder is responsible for supporting and
guiding managers on all aspects of the employee lifecycle including employee
relations, performance management, recruitment, learning and development and workforce
planning. They will also lead and
develop the People and Recruitment team contribute to the continuous
improvement of HR policies and systems and ensure compliance with employment
law, regulatory standards and best practice. This role is integral to embedding a positive
workplace culture,
supporting staff wellbeing and driving the NEMS people agenda.
It is essential for the
Senior People Officer to develop and maintain
strong relationships with key stakeholders, thereby enabling effective delivery
of HR services and
fostering a positive work environment which contributes to the development of a
high performing and engaged workforce across all NEMS locations throughout
Nottinghamshire.
Key
Responsibilities:
Lead
and manage the People and Recruitment team ensuring delivery of a high quality,
responsive HR service and recruitment function. Support team development by fostering
continuous learning and building capability in both technical HR practices and
behavioural skills to meet evolving organisational needs.
Maintain
accurate HR data and records ensuring compliance with employment legislation,
regulatory standards and internal policies. Use HR systems (HRIS) to generate workforce
analytics that support evidence based decision making and contribute to
successful audits and inspections.
Review,
develop and implement HR policies and procedures ensuring they are legally
compliant, operationally robust and reflective of best practice. Prepare reports for internal and external
stakeholders as required including management and regulatory bodies.
Provide
expert, solutions focused HR advice and guidance to managers and employees on a
broad range of operational HR matters including flexible working, absence
management, employee relations and performance issues. Act as a coach to line managers to enhance
people management capability.
Oversee
and support the performance appraisal and development process ensuring
consistency, quality conversations and alignment with organisational
objectives. Contribute to talent
development and succession planning across departments.
Support
the end to end recruitment and onboarding process ensuring clinical and
non-clinical roles are filled efficiently and compliantly. Work with department heads to anticipate
workforce needs and support proactive workforce planning.
Work
with department heads to identify learning and development needs and coordinate
learning and development activities. Facilitate
the monitoring of training effectiveness and support a culture of continuous and
reflective learning and improvement.
Champion
diversity, equity and inclusion contributing to initiatives that build an
inclusive culture. Support employee wellbeing and engagement programmes that
foster a positive and supportive working environment.
Act
as a senior member of the People team contributing to strategic and operational
HR priorities. Undertake other reasonable duties aligned to the function, as
required by the Head of People and Culture.
Person Specification
Skill and Abilities
Essential
- Strong understanding of UK employment law and best practice.
- Strong interpersonal and communication skills with the ability to influence and build trust at all levels.
- Ability to manage competing priorities ad working independently to meet deadlines.
- Analytical skills with the ability to interpret HR data to support decision making
- Confident in coaching and supporting manages to build people management capacities
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Desirable
- Familiarity with EDI principles and implementation in the workplace.
- Skilled in preparing clear, concise reports and policy documentation.
Experience
Essential
- Significant HR generalist experience across a range of functions (e.g. employee relations, recruitment etc).
- Experience in leading or supervising a small team
- Experience of working with a HRIS and generating workforce data reports
Desirable
- Experience contributing to policy development or organisational change.
- Experience of coaching senior leaders and managers.
Qualifications
Essential
- CIPD Level 5 or equivalent experience.
- Evidence of ongoing professional development.
Desirable
- CIPD Level 7 qualification or working towards.
- Degree in relevant business or other discipline.
Person Specification
Skill and Abilities
Essential
- Strong understanding of UK employment law and best practice.
- Strong interpersonal and communication skills with the ability to influence and build trust at all levels.
- Ability to manage competing priorities ad working independently to meet deadlines.
- Analytical skills with the ability to interpret HR data to support decision making
- Confident in coaching and supporting manages to build people management capacities
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Desirable
- Familiarity with EDI principles and implementation in the workplace.
- Skilled in preparing clear, concise reports and policy documentation.
Experience
Essential
- Significant HR generalist experience across a range of functions (e.g. employee relations, recruitment etc).
- Experience in leading or supervising a small team
- Experience of working with a HRIS and generating workforce data reports
Desirable
- Experience contributing to policy development or organisational change.
- Experience of coaching senior leaders and managers.
Qualifications
Essential
- CIPD Level 5 or equivalent experience.
- Evidence of ongoing professional development.
Desirable
- CIPD Level 7 qualification or working towards.
- Degree in relevant business or other discipline.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.