Operational Service Manager (Fixed Term)
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Job summary
Here at NEMS we have an exciting opportunity for an Operational Service Manager to lead our Call Handling services on a fixed term contract!
- Do you have management experience?
- Have you worked in a customer/patient facing sector?
- Do you want to make a difference to your local community?
Then this could be the perfect role for you!
Main duties of the job
- Service Performance and Delivery
- Organisational Management
- Staff Management and Performance
- Strategic Activities
- Patient and Customer Experience
- Service Finances
- Inform Service Improvement and Manage System changes
About us
NEMS CBS is a high quality, high performing; not-for-profit organisation which delivers integrated urgent care and urgent primary care services to over 1 million patients. Responsive, adaptable and continually evolving, we have a reputation for delivering locally-tailored, safe, effective and cost efficient services with high levels of patient satisfaction.
NEMS currently operates 3 main services: (1) Integrated Urgent Care across Nottinghamshire serving a patient population of over 1 million, including home visiting, remote consultation and clinical assessment services; (2) Urgent Primary care provision located within the A&E Department at QMC, (3) A 24-hour walk-in urgent primary care service adjacent to Kings Mill Hospital A&E, Mansfield.
Core Benefits for NEMS Workforce:
- 25 days of holiday entitlement + bank holidays (pro rata)
- NHS Pension
- Access ongoing continuous professional development
- Compassionate Leave
- Flexible working options
- Employee Assistance Programme
- Mental Health First Aiders
- Opportunity to participate in service development and improvement
- Free tea & coffee
- Eye Care Vouchers
Details
Date posted
07 June 2024
Pay scheme
Other
Salary
£30,500 to £35,000 a year depending on experience
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
U9183-24-0033
Job locations
Platform One
Station Street
Nottingham
Nottinghamshire
NG2 3AJ
Nottingham University Hospital
Derby Road
Nottingham
NG7 2UH
Kings Mill Hospital
Mansfield Road
Sutton-in-ashfield
Nottinghamshire
NG17 4JL
Employer details
Employer name
NEMS Community Benefit Services Ltd
Address
Platform One
Station Street
Nottingham
Nottinghamshire
NG2 3AJ
Employer's website
https://nemscbs.net/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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