Job responsibilities
SUMMARY OF
RESPONSIBILITIES AND DUTIES
Adhere to service protocols and procedures in
relation to the provision of supportive pharmacotherapy medication.
Collate accurate clinical records in line with
national OHID/NCSCT requirements and inputting data into the service web-based
database in a timely and professional manner.
To support the service in delivering key
performance indicators and activity as set out within the service
specification.
Support the delivery of promotion activity
across B&NES in line with the
service marketing strategy.
Work flexibly to provide a coordinated service
across the localities to meet the needs of the client group. This will include
work in the evening and some work on weekends where required.
Maintain up to date clinical knowledge,
undertake evidence-based practice and promote the use of new and innovative
practice.
In conjunction with delivery team lead,
conduct analysis and evaluation of designated programmes in order to improve
the quality of service.
Be responsible for identifying issues or
concerns to line manager, so that appropriate action can be taken
Contribute to ongoing needs assessment, audit
and other governance programmes in relation to activities as part of the health
improvement agenda.
In conjunction with the Delivery team lead
plan and deliver an appropriate and accessible cessation service within the
delivery team area.
Provide cessation support including one to one,
group and app support
To
contribute to the development, delivery and evaluation of smoking cessation
training.
To take
responsibility for own professional development in accordance with the outcomes
from the annual development review, in order to meet the requirements of the
Knowledge and Skills Framework and appraisal system
Responsible
for accurate uploading of own client data onto database whilst ensuring client
confidentiality.
Ensure
follow up of clients is done in line with service protocol
Keep
accurate records in accordance with trust policy and data protection
To
maintain an up to date electronic diary that is available to colleagues within
the Stop Smoking team
To assist
in producing reports and analysis of data that contribute towards improving
service delivery and better client care
To utilise
a range of complex motivational, influencing and negotiating skills to increase
clients motivation and adherence to stop smoking.
Responsible
for personally identifiable client data as part of ongoing programme attendance
etc., working within the data protection policies.
Required
to contribute to training, seminars and presentations across a range of
agencies and organisations.
PERSON SPECIFICATION
SKILLS & ABILITIES
A
commitment to continuous service improvement with expert insight into clients
needs, so that all service user receive high quality care.
Understanding
of harmful effects of smoking, smoking as an addiction behaviour, withdrawal
and relapse
Clear
understanding of the range and appropriate use of different smoking cessation
interventions
Passionate
about putting patients first and delivering a high quality service.
Proven ability to
relate, motivate and confidently engage individuals in activities and
discussion as part of a group and in a 1-2-1 situations.
Emotionally sensitive and empathetic to members of the public who wish
to improve their health
Ability to
work independently and manage own work load; able to work effectively and
supportively as a team member.
Able to
remain positive and constructive under pressure
Sound
interpersonal skills with proven ability to work effectively with all levels of
colleagues, including effective partnerships with other agencies and service
providers.
Evidence
of experience in embracing and implementing change to provide high quality
health outcomes.
Good
presentation of self: enthusiastic, innovative and flexible. Self-motivated,
committed and conscientious
Excellent
verbal and written communication skills in order to effectively communicate
with a wide range of individuals including participants, colleagues and
external partners.
Ability to
organise and run training sessions
Proven planning,
organisational, timekeeping and evaluation skills.
Ability to
organise, monitor and check work to ensure no element of a task is left
unfinished.
Knowledge
of maintaining records and monitoring system.
Ability to
use generic software packages.
Be
confident in the use of Microsoft Office packages including Word, PowerPoint,
Excel and Outlook.
