Job responsibilities
SUMMARY OF RESPONSIBILITIES AND DUTIES
Play a critical role in engaging
people by using health coaching techniques to support service users to take an active role in their health
and wellbeing, providing face to face 1-2-1 and group support
Support for individuals to access appropriate community resources and services.
Use clinical systems, to manage service user data for accurate record
keeping.
Identifying people with long term conditions to help support
their health and wellbeing.
Identify and engage with
individuals from agreed target groups providing information to individuals
about the relationship between behaviours and emotional health, promoting
improvement in their health and wellbeing.
Support and motivate
individuals, over around 6 sessions
throughout a year, to identify
their health needs and assess the barriers that prevent them from making
healthy choices, assisting individuals to learn in
learning how to make better health choices and support them in initiating and
sustaining appropriate behavioral changes using their 'personal health plan' (PHP).
Map and connect to community activities and resources within B&NES
to support emotional heath and wellbeing
Build strong links with the voluntary sector to improve
partnership working.
Adopting a multi-disciplinary and multi-agency approach to care, ensuring
that all aspects of
the service
users needs are met.
Keep accurate records and
written reports and ensure patient contact data is recorded in accordance with
Everyone Health and Commissioner Policies, to ensure compliance with
Information Governance GDPR and Data Protection in relation to client and
patient information.
Manage waiting lists if appropriate.
The post holder will have a key role in helping
to raise the local populations awareness of the support, groups and opportunities available
to assist them in achieving their emotional health and wellbeing goals.
Be accountable for the
monitoring and achievement of service key performance indicators (KPIs) and
other quality related targets.
Utilise a range of communication methods including digital technologies,
telephone, email and text to ensure patient-led support is proportionate to
individual needs
Be compliant with all relevant policies, procedures and guidelines,
including the appropriate code(s) of conduct associated with this post;
maintain awareness of safeguarding issues, report and acting on concerns in
accordance with Everyone Health and Local Authority policies and procedures.
Take responsibility for own CPD and participate in Everyone Healths
induction, training and continual professional development as required;
recognise and work within own competence and professional code of conduct.
Prioritise, organise, and manage own workload in a manner that maintains
and promotes high quality.
Ensure that commitment to equality and diversity is reflected at all
stages of project planning, delivery, and evaluation, in line with agreed
service standards.
Attend community events to promote the service.
Understand and adhere to strict confidentiality and safeguarding
protocols.
PERSON SPECIFICATION1. SKILLS & ABILITIES
Be able to plan and manage
own time and activities around
the needs of individuals in the
community to respond effectively to referrals
Ability to keep accurate
records of activity
to provide data and monitoring information
Effective numeracy
and literacy skills
Emotionally sensitive and empathetic to members of the public who wish to improve
their health, to be supportive and encouraging to people in difficult
(sometimes frustrating) situations
Value and be respectful of other people regardless of background or
circumstances
Have strong interpersonal and communication skills
Be flexible with good time management and planning skills
Be interested in motivating and
supporting both individuals and groups in community- based settings, and in the
home.
Demonstrate a willingness to
participate in shaping the future of the organisation by taking on
responsibilities and projects in addition to core workload
Knowledge of public health
issues in the local area
Understanding of, and commitment to, equality, diversity
and inclusion.
