Job summary
The First Contact Physiotherapist (FCP) role within NHS Primary Care Network (PCN) aims to provide expert musculoskeletal (MSK) assessment and management at the first point of patient contact, reducing the demand on GP services and improving patient outcomes.
FCPs work autonomously, delivering timely, effective assessment, diagnosis, and management of MSK conditions, including advice, treatment, and onward referral if needed.
Main duties of the job
Job Responsibilities
Provide first-contact assessment, diagnosis, and management for patients with musculoskeletal (MSK) conditions in primary care, delivering timely, evidence-based treatments including exercise prescription, manual therapy, pain management, and education. Manage caseloads independently within scope of practice, supporting patient self-management and promoting lifestyle changes to enhance long-term health. Work collaboratively within a multidisciplinary team to ensure integrated, patient-centred care. Make appropriate onward referrals to secondary care or allied health professionals, and support PCN initiatives to improve MSK service access and reduce GP workload.
Conduct thorough MSK assessments using best practice clinical techniques, applying sound reasoning to create treatment plans. Maintain up-to-date knowledge of NHS protocols, clinical guidelines, and infection prevention standards. Record accurate, GDPR-compliant clinical notes and use IT systems effectively for patient records, appointments, and communication. Contribute to service development through audits, quality improvement projects, data collection, and reporting.
Participate in team meetings and training sessions, supporting continuous improvement. Ensure professional development through ongoing learning and CPD. Handle patient enquiries with professionalism and confidentiality, and assist with the management of clinical supplies and resources to maintain safe, effective service delivery.
About us
K&W Healthcares primary objective is to support GP Practices and services across the Brent localities of Kingsbury, Willesden and Wembley.Ouraim isto develop quality primary care for patients within Brent and strive for continuous improvement in the delivery of primary healthcare services across our GP practices.
K&W Healthcare is a GP-led organisation made up of 27 GP practices serving a registered population of over 220,000 patients. We are committed to improving the care provided to patients, reducing health inequalities and raising the quality and standards of GP practices.
You can find out more about our governing body, member practices and how we work with Brent Integrated Care Partnership to provide better outcomes for our patients by clicking the button below.
Job description
Job responsibilities
Job Specific responsibilities- Clinical :
- Act as the first point of contact for patients presenting with MSK conditions within primary care, offering timely and effective assessment, diagnosis, treatment, and advice.
- Manage patient caseloads independently, ensuring clinical decisions are made within scope of practice.
- Provide evidence-based treatments including exercise prescription, manual therapy, pain management techniques, and education.
- Facilitate patient self-management and promote lifestyle changes to support long-term health.
- Work collaboratively with GPs, nurses, and other multidisciplinary team members to ensure integrated care.
- Maintain clear, accurate patient records, complying with NHS and GDPR standards.
- Make appropriate onward referrals to secondary care or other services when necessary.
- Support PCN initiatives aimed at reducing GP workload and improving access to MSK services.
- Participate in clinical audits, quality improvement projects, and service evaluation.
- Engage in continuous professional development and keep up to date with clinical guidelines and best practices.
- Deliver health promotion and disease prevention advice related to MSK health.
Technical and Administrative:
- Conduct thorough musculoskeletal (MSK) assessments using evidence-based clinical examination techniques.
- Diagnose MSK conditions accurately and develop appropriate treatment plans.
- Deliver a range of physiotherapy interventions, including manual therapy, exercise prescription, pain management, and advice on self-management.
- Use clinical reasoning to decide when to refer patients to secondary care or other allied health professionals.
- Maintain up-to-date knowledge of clinical guidelines, NHS protocols, and best practice in MSK care.
- Use IT systems confidently for patient record keeping, appointment scheduling, and communication within the multidisciplinary team.
- Participate in clinical audits and quality improvement activities to enhance service delivery.
- Apply infection prevention and control measures according to NHS standards.
- Record detailed and accurate clinical notes in electronic health records (EHR) in line with NHS data governance and GDPR requirements.
- Manage appointment bookings and ensure efficient use of clinic time.
- Liaise with other healthcare professionals, both within and outside the PCN, to coordinate patient care.
- Complete required documentation for referrals, discharge summaries, and follow-up plans.
- Report service activity and outcomes as required by PCN or NHS management.
- Participate in team meetings and training sessions, contributing to service development discussions.
- Handle patient enquiries professionally and always ensure confidentiality.
- Support the management of clinical supplies and equipment relevant to physiotherapy services.
General Responsibilities:
- Provide first point of contact assessment, diagnosis, and management for patients presenting with musculoskeletal conditions within the primary care setting.
- Manage a clinical caseload autonomously, ensuring timely and appropriate care.
- Deliver evidence-based physiotherapy treatments, including manual therapy, exercise prescription, and pain management.
- Promote patient self-management and provide education to support long-term health and wellbeing.
- Collaborate effectively with GPs, nurses, and other healthcare professionals to ensure integrated patient care.
- Maintain accurate and up-to-date patient records in line with NHS and GDPR standards.
- Make appropriate referrals to secondary care or specialist services when necessary.
- Participate in multidisciplinary team meetings, contributing clinical expertise and service development ideas.
- Support quality improvement initiatives, audits, and data collection relevant to service delivery.
- Keep professional knowledge and skills current through ongoing training and continuing professional development.
- Adhere to all relevant NHS policies, procedures, and clinical governance frameworks.
- Ensure infection prevention and control measures are followed during clinical practice.
- Manage workload efficiently, balancing clinical duties with administrative tasks.
Job description
Job responsibilities
Job Specific responsibilities- Clinical :
- Act as the first point of contact for patients presenting with MSK conditions within primary care, offering timely and effective assessment, diagnosis, treatment, and advice.
- Manage patient caseloads independently, ensuring clinical decisions are made within scope of practice.
- Provide evidence-based treatments including exercise prescription, manual therapy, pain management techniques, and education.
- Facilitate patient self-management and promote lifestyle changes to support long-term health.
- Work collaboratively with GPs, nurses, and other multidisciplinary team members to ensure integrated care.
- Maintain clear, accurate patient records, complying with NHS and GDPR standards.
- Make appropriate onward referrals to secondary care or other services when necessary.
- Support PCN initiatives aimed at reducing GP workload and improving access to MSK services.
- Participate in clinical audits, quality improvement projects, and service evaluation.
- Engage in continuous professional development and keep up to date with clinical guidelines and best practices.
- Deliver health promotion and disease prevention advice related to MSK health.
Technical and Administrative:
- Conduct thorough musculoskeletal (MSK) assessments using evidence-based clinical examination techniques.
- Diagnose MSK conditions accurately and develop appropriate treatment plans.
- Deliver a range of physiotherapy interventions, including manual therapy, exercise prescription, pain management, and advice on self-management.
- Use clinical reasoning to decide when to refer patients to secondary care or other allied health professionals.
- Maintain up-to-date knowledge of clinical guidelines, NHS protocols, and best practice in MSK care.
- Use IT systems confidently for patient record keeping, appointment scheduling, and communication within the multidisciplinary team.
- Participate in clinical audits and quality improvement activities to enhance service delivery.
- Apply infection prevention and control measures according to NHS standards.
- Record detailed and accurate clinical notes in electronic health records (EHR) in line with NHS data governance and GDPR requirements.
- Manage appointment bookings and ensure efficient use of clinic time.
- Liaise with other healthcare professionals, both within and outside the PCN, to coordinate patient care.
- Complete required documentation for referrals, discharge summaries, and follow-up plans.
- Report service activity and outcomes as required by PCN or NHS management.
- Participate in team meetings and training sessions, contributing to service development discussions.
- Handle patient enquiries professionally and always ensure confidentiality.
- Support the management of clinical supplies and equipment relevant to physiotherapy services.
General Responsibilities:
- Provide first point of contact assessment, diagnosis, and management for patients presenting with musculoskeletal conditions within the primary care setting.
- Manage a clinical caseload autonomously, ensuring timely and appropriate care.
- Deliver evidence-based physiotherapy treatments, including manual therapy, exercise prescription, and pain management.
- Promote patient self-management and provide education to support long-term health and wellbeing.
- Collaborate effectively with GPs, nurses, and other healthcare professionals to ensure integrated patient care.
- Maintain accurate and up-to-date patient records in line with NHS and GDPR standards.
- Make appropriate referrals to secondary care or specialist services when necessary.
- Participate in multidisciplinary team meetings, contributing clinical expertise and service development ideas.
- Support quality improvement initiatives, audits, and data collection relevant to service delivery.
- Keep professional knowledge and skills current through ongoing training and continuing professional development.
- Adhere to all relevant NHS policies, procedures, and clinical governance frameworks.
- Ensure infection prevention and control measures are followed during clinical practice.
- Manage workload efficiently, balancing clinical duties with administrative tasks.
Person Specification
Qualifications
Essential
Desirable
Experience
Essential
Person Specification
Qualifications
Essential
Desirable
Experience
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).