Health Care Assistant

Job description

Job responsibilities

JOB PURPOSE:

Phlebotomy sessions and clinical work to support the practice to provide defined and delegated aspects of patient care (Chronic disease and Health reviews and Injections) under the supervision of a qualified nurse / clinical pharmacists / GP / GP Lead at the practice and support the GP practice clinical team by undertaking a range of clinical support functions.

SCOPE:

Undertakes clearly defined and controlled clinical tasks for named patients referred by a health care professional. You will work in accordance with specified local and national protocols and guidelines.

MAIN DUTIES AND RESPONSIBILITIES:

· Undertakes specified clinical activities and tests for named patients, within the scope of established clinical protocols, policies and procedures, including venepuncture, urine testing, pulse, blood pressure readings, ECG's, weight & height and BMI monitoring, audio / memory / vision assessments and basic HCA medicals.

· Undertakes a range of clinical support functions including preparing and stocking your clinical area in line with individual practice protocols.

· Provides relevant health information to patients and carers within defined protocols.

· Orders and maintains stock of Health Information Leaflets / literature.

· At all times observes infection control procedures to protect yourself, patients and colleagues.

· Assists in maintaining a safe working environment for yourself, patients, carers and the multi-disciplinary team, alerting other members of the Practice team to issues of quality and risk identified in work with patients.

· Works within established systems of clinical governance, contributing as appropriate to the practice including audit activity.

· Managing clinical waste as per practice guidelines.

· Conveys relevant information and receives feedback from Nurse / Clinical Pharmacists / GP’s at the practice.

· Orders and maintains stocks of equipment as directed / required.

· Have a full awareness and understanding of the current GMS contract as well as DES / LES and QOF requirements for the practice.

ORGANISATIONAL

· Practices and promotes confidentiality at all times

· Maintains accurate records of patient contacts, providing clear written and verbal information as required by the individual practice.

· Refers back to other members of the clinical team any patient that doesn't fit within established protocols.

· Actively participates in the smooth running of the service within the practice as an NHS organization.

SYSTEMS AND EQUIPMENT:

· Ensuring that all patient information is properly recorded and read coded within the patient record using the clinical software provided within the practice.

· Actively participates in the care and maintenance of equipment, demonstrating economy in the use of supplies

DECISIONS AND JUDGEMENTS:

· Works at all times within the established policies, standards and guidelines of the practice as well as local and national guidelines from all NHS and clinically recognized organizations.

· Undertakes clearly defined clinical duties that have been agreed, taught, supervised and signed off.

· Refers back to a health care professional any patient where an informed clinical judgment is required before proceeding with any treatment.

COMMUNICATIONS AND RELATIONSHIPS:

· Actively communicates with all colleagues, patients, relatives, carers, visitors and other agencies in a professional manner at all times.

· Communicates effectively with patients and carers, recognizing patients' rights and responsibilities.

· Works as member of the practice nursing team, seeking advice, guidance and support from other members of the team within the practice.

· Communicates concerns identified in patient contacts to other health care professionals in the team.

· Works under the supervision of a named health care professional, who ensures that skills are maintained and developed to meet the needs of the post.

PERSONAL DEVELOPMENT

· Actively participates in the In-Service training opportunities available.

· Maintains responsibility for own personal development under supervision and guidance of the Lead GP Principal.

· Demonstrates a positive attitude to suggested changes and development in practice through the introduction of evidence-based good practice.

· Required to undertake all annual Mandatory training, e.g. Basic Life Support, Moving & Handling, Fire, Hygiene, NHS Health Checks etc.

MOST CHALLENGING / DIFFICULT PART OF THE JOB:

The demands of this post require a person who works well under pressure and who is enthusiastic, self-motivated and who can remain calm in sometimes stressful situations.

Due to the nature of the post, the post-holder will be exposed to blood and other bodily fluids and therefore will be meticulous in adhering to universal hygiene precautions.

Person Specification

Experience

Essential

• The demands of this post require a person who works well under pressure and who is enthusiastic, self-motivated and who can remain calm in sometimes stressful situations.
• Due to the nature of the post, the post-holder will be exposed to blood and other bodily fluids and therefore will be meticulous in adhering to universal hygiene precautions.

Qualifications

Essential

• Good literacy and numeracy skills
• Satisfactory General Certificate of Secondary Education (GCSE or equivalent) grades in English and Maths
• Business and Technology Education Council (BTEC) certification or a National Vocational Qualification (NVQ)

Desirable

• - Qualified in Phlebotomy
• - Qualified HCA

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

K&W Healthcare Ltd

Address

22 Fryent Way

Kingsbury

London

NW9 9SB

Employer's website

https://kwhealthcare.org.uk/ (Opens in a new tab)