Patient Liaison Nurse

Job description

Job responsibilities

• Work in partnership with the Resource and Capacity Planning Team in line with the company strategy to ensure a safe, efficient and effective service with the appropriate resource in place
• Assess, plan, implement and review the nursing and care requirements of patients
• Act as the ongoing central point of contact for key accounts regarding patient requirements to ensure high levels of customer satisfaction and patient safety, ensuring timely reporting and escalation of clinical concerns
• Provide accurate reports to customers regarding patient care and maintain patient contingency plans in collaboration with clinical teams, utilising national and internal reporting tools
• Provide prompt and clear communications to the relevant nursing teams regarding patient clinical updates, outcomes and actions, in accordance with internal guidelines and policies
• Act as a professional resource to support the nursing team, providing clinical support and advice as required
• Contribute to the development of the nursing strategy as a member of the senior nursing team to deliver against the overall company strategy

Person Specification

Qualifications

Essential

• NMC registered
• Specialised nursing experience preferably within community/clinical nutrition
• Ability to manage your own time and multiple priorities
• Excellent communication and interpersonal skills
• Strong relationship building skills
• Benefits
• Private healthcare (including GP appointments)
• Healthcare cashback scheme (including dental, optical & alternative therapies)
• Car/car allowance
• Contributory Pension Scheme (rises with service)
• Role specific tailored training and development plan
• Life Insurance (4 x salary, death in service)
• 25 days holiday (rises to 27 after 5 years service) and ability to buy/sell holidays
• Maternity, Paternity and Adoption Leave
• Professional fees paid
• Bike to work scheme
• Long Service Awards
• Employee Assistance Programme
• Free onsite parking and subsidised canteen
• Blue Light Card
• Company funded family days out
• We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Fresenius Kabi Ltd

Address

Primark

Queen Street

Oxford

OX1 1PE

Employer's website

https://www.fresenius-kabi.com/ (Opens in a new tab)