Job summary
About the Role
We are seeking an experienced Operational Lead to manage and develop our expanding ADHD Meds Service. This is an exciting opportunity to take a leadership role in a rapidly growing service that supports both NHS and self-funded clients. You will oversee the day-to-day operations, ensuring the service runs efficiently while maintaining high standards of care and compliance.
The ideal candidate will have strong leadership skills, experience in service management, and a passion for improving patient outcomes. You will work closely with clinical leads and senior leadership to enhance service delivery, manage operational challenges, and drive continuous improvement.
Main duties of the job
Key ResponsibilitiesOperational Leadership & Service Management
Oversee the daily operations of the ADHD Meds Service, ensuring smooth service delivery.
Lead and support a multidisciplinary team, creating a collaborative and high-performing work environment.
Manage resources effectively, ensuring efficient patient pathways and reducing waiting times.
Work closely with clinical teams to uphold best practices and service quality standards.
Develop and implement policies, procedures, and compliance frameworks aligned with regulatory requirements.
About us
About Oakdale Group
Oakdale was established nearly twenty-five years ago and is highly regarded as a professional therapy provider. As a not-for-profit, community-based organisation, we deliver flexible, evidence-based, and high-quality clinical services tailored to individual client needs. Our services include neurodevelopmental assessments, ADHD medication services, psychological therapies, and specialist trauma support. Many of our services are commissioned by the NHS, Local Authorities, and schools, while others are accessed privately or through our charitable arm.
Job description
Job responsibilities
Key ResponsibilitiesOperational Leadership & Service Management
Oversee the daily operations of the ADHD Meds Service, ensuring smooth service delivery.
Lead and support a multidisciplinary team, creating a collaborative and high-performing work environment.
Manage resources effectively, ensuring efficient patient pathways and reducing waiting times.
Work closely with clinical teams to uphold best practices and service quality standards.
Develop and implement policies, procedures, and compliance frameworks aligned with regulatory requirements.
Strategic Development & Continuous Improvement
Contribute to the ongoing development and expansion of the ADHD Meds Service.
Identify opportunities for service improvement and implement data-driven solutions.
Monitor performance metrics, ensuring service objectives and key performance indicators (KPIs) are met.
Collaborate with internal and external stakeholders, including NHS commissioners, to enhance service delivery.
Team Leadership & Staff Development
Provide leadership, line management, and professional development opportunities for team members.
Support recruitment, training, and onboarding of new staff.
Ensure a positive team culture that aligns with Oakdales values and commitment to patient care.
Regulatory Compliance & Quality Assurance
Ensure the service meets Care Quality Commission (CQC) standards and other relevant regulatory requirements.
Lead quality assurance initiatives, clinical audits, and risk management strategies.
Maintain high standards of patient safety and clinical governance within the service.
Job description
Job responsibilities
Key ResponsibilitiesOperational Leadership & Service Management
Oversee the daily operations of the ADHD Meds Service, ensuring smooth service delivery.
Lead and support a multidisciplinary team, creating a collaborative and high-performing work environment.
Manage resources effectively, ensuring efficient patient pathways and reducing waiting times.
Work closely with clinical teams to uphold best practices and service quality standards.
Develop and implement policies, procedures, and compliance frameworks aligned with regulatory requirements.
Strategic Development & Continuous Improvement
Contribute to the ongoing development and expansion of the ADHD Meds Service.
Identify opportunities for service improvement and implement data-driven solutions.
Monitor performance metrics, ensuring service objectives and key performance indicators (KPIs) are met.
Collaborate with internal and external stakeholders, including NHS commissioners, to enhance service delivery.
Team Leadership & Staff Development
Provide leadership, line management, and professional development opportunities for team members.
Support recruitment, training, and onboarding of new staff.
Ensure a positive team culture that aligns with Oakdales values and commitment to patient care.
Regulatory Compliance & Quality Assurance
Ensure the service meets Care Quality Commission (CQC) standards and other relevant regulatory requirements.
Lead quality assurance initiatives, clinical audits, and risk management strategies.
Maintain high standards of patient safety and clinical governance within the service.
Person Specification
Qualifications
Essential
- Essential Qualifications & Experience
- At least 2 years of experience in the health or social care sector.
- A minimum of 3 years experience in line management, preferably within multidisciplinary teams.
- Proven ability to manage services, improve operational efficiency, and achieve measurable outcomes.
- Strong knowledge of ADHD treatment pathways and neurodevelopmental services.
- Experience in leading teams, managing resources, and overseeing service development.Skills & Competencies
- Excellent organisational skills, with a proactive and methodical approach.
- Strong leadership and people management skills, with the ability to motivate and support teams.
- Ability to balance strategic planning with hands-on operational management.
- Knowledge of CQC compliance and regulatory requirements.
- High level of IT proficiency, with experience in case management systems and data analysis.
- Strong problem-solving skills, with a focus on practical, client-centred solutions.
- Ability to engage effectively with stakeholders at all levels, including NHS commissioners.
- A valid driving licence and access to a vehicle.
Desirable
- Desirable Experience & Qualifications
- A Level 5 Diploma in Leadership and Management in Care or equivalent.
- Degree or postgraduate qualification in a relevant field (e.g., health or social care, business administration).
- Experience with performance monitoring, service audits, and outcome-based decision-making.
Experience
Essential
- Essential Qualifications & Experience
- At least 2 years of experience in the health or social care sector.
- A minimum of 3 years experience in line management, preferably within multidisciplinary teams.
- Proven ability to manage services, improve operational efficiency, and achieve measurable outcomes.
- Strong knowledge of ADHD treatment pathways and neurodevelopmental services.
- Experience in leading teams, managing resources, and overseeing service development.
Desirable
- Desirable Experience & Qualifications
- A Level 5 Diploma in Leadership and Management in Care or equivalent.
- Degree or postgraduate qualification in a relevant field (e.g., health or social care, business administration).
- Experience with performance monitoring, service audits, and outcome-based decision-making.
Person Specification
Qualifications
Essential
- Essential Qualifications & Experience
- At least 2 years of experience in the health or social care sector.
- A minimum of 3 years experience in line management, preferably within multidisciplinary teams.
- Proven ability to manage services, improve operational efficiency, and achieve measurable outcomes.
- Strong knowledge of ADHD treatment pathways and neurodevelopmental services.
- Experience in leading teams, managing resources, and overseeing service development.Skills & Competencies
- Excellent organisational skills, with a proactive and methodical approach.
- Strong leadership and people management skills, with the ability to motivate and support teams.
- Ability to balance strategic planning with hands-on operational management.
- Knowledge of CQC compliance and regulatory requirements.
- High level of IT proficiency, with experience in case management systems and data analysis.
- Strong problem-solving skills, with a focus on practical, client-centred solutions.
- Ability to engage effectively with stakeholders at all levels, including NHS commissioners.
- A valid driving licence and access to a vehicle.
Desirable
- Desirable Experience & Qualifications
- A Level 5 Diploma in Leadership and Management in Care or equivalent.
- Degree or postgraduate qualification in a relevant field (e.g., health or social care, business administration).
- Experience with performance monitoring, service audits, and outcome-based decision-making.
Experience
Essential
- Essential Qualifications & Experience
- At least 2 years of experience in the health or social care sector.
- A minimum of 3 years experience in line management, preferably within multidisciplinary teams.
- Proven ability to manage services, improve operational efficiency, and achieve measurable outcomes.
- Strong knowledge of ADHD treatment pathways and neurodevelopmental services.
- Experience in leading teams, managing resources, and overseeing service development.
Desirable
- Desirable Experience & Qualifications
- A Level 5 Diploma in Leadership and Management in Care or equivalent.
- Degree or postgraduate qualification in a relevant field (e.g., health or social care, business administration).
- Experience with performance monitoring, service audits, and outcome-based decision-making.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
