Job summary
Oakdale is seeking to recruit an experienced Registered Manager to lead our clinical and administration teams in our ADHD Medication service. This is a new Oakdale service, which will see clients be supported to have quicker access to ADHD medications on behalf of the NHS and for self-funded clients.
Main duties of the job
We are looking for someone who can successfully lead, develop, and manage others as well as being actively involved in the development, coordination and administration of the services. They must be willing to become the registered manager for the service with the Care Quality Commission (CQC). The Registered Manager would need to have experience of working with implementing policies, procedures and regulatory requirements to ensure the service is safe and high quality. This is a demanding and hands-on role, requiring strong line management and organisational skills in the context of a growing organisation experiencing unprecedented demand for our services.
About us
Oakdale was established nearly twenty-five years ago and is highly regarded as a professional therapy provider. We are a not-for-profit community-based organisation and our team is united by a commitment to provide flexible, bespoke, evidence-based, and high-quality clinical services to meet the particular needs of each of our clients as well as the requirements of commissioners for an appropriate, collaborative, value-for-money service.
The Oakdale Group provides a wide range of specialist assessments, including for autism, ADHD, and developmental trauma. Oakdale also provides a wide range of psychological therapies for children, young people, and adults. Many of our services are commissioned by the NHS, Local Authorities, and schools, and include services for NHS staff. Others are accessed by members of the public who pay for them privately, through medical insurance, or through our charitable arm.
Job description
Job responsibilities
Job Description:
As a CQC successfully registered manager you will ensure compliance with CQC and legislative guidelines.
Be of good character by demonstrating trustworthiness, reliability and respect.
Be responsible for ensuring that safe, welcoming, fit-for-purpose working environments are maintained at Oakdales centres.
Provide oversight and assistance with the recruitment, training, and development of clinicians and clinical support staff.
Provide supportive and constructive management to Oakdales clinical and administration team in the ADHD Medication Service.
Establish and sustain positive working relationships with all staff working within Oakdales centres and remote services. Lead regular team meetings and one-on-one check-ins with clinical staff to ensure alignment with goals and address any concerns.
Provide line management to the clinical team with such tasks including, but not be limited to: absence management, performance management and appraisals.
Monitoring and evaluate team performance, providing constructive feedback and opportunities for professional development
Support the Clinical Quality and Resourcing Lead by identifying and reporting any clinical quality and resourcing related needs to help ensure the ADHD Medication Service pathway operates at maximum capacity.
Oversee compliance with Oakdales policies and procedures in respect of all record-keeping regarding both clients and practitioners and all clinical activity.
Use our case management database application to accurately analyse and track activity and clinical records.
Assist with the production of data analysis and reports within the service.
Manage any complaints and incident reporting in line with Oakdales policies and procedures.
Collaborate with senior management to identify, develop and implement efficient processes and strategic initiatives to improve service quality and efficiency.
Act as a liaison between the Medication Service and other departments within Oakdale, ensuring clear communication and collaboration.
Job description
Job responsibilities
Job Description:
As a CQC successfully registered manager you will ensure compliance with CQC and legislative guidelines.
Be of good character by demonstrating trustworthiness, reliability and respect.
Be responsible for ensuring that safe, welcoming, fit-for-purpose working environments are maintained at Oakdales centres.
Provide oversight and assistance with the recruitment, training, and development of clinicians and clinical support staff.
Provide supportive and constructive management to Oakdales clinical and administration team in the ADHD Medication Service.
Establish and sustain positive working relationships with all staff working within Oakdales centres and remote services. Lead regular team meetings and one-on-one check-ins with clinical staff to ensure alignment with goals and address any concerns.
Provide line management to the clinical team with such tasks including, but not be limited to: absence management, performance management and appraisals.
Monitoring and evaluate team performance, providing constructive feedback and opportunities for professional development
Support the Clinical Quality and Resourcing Lead by identifying and reporting any clinical quality and resourcing related needs to help ensure the ADHD Medication Service pathway operates at maximum capacity.
Oversee compliance with Oakdales policies and procedures in respect of all record-keeping regarding both clients and practitioners and all clinical activity.
Use our case management database application to accurately analyse and track activity and clinical records.
Assist with the production of data analysis and reports within the service.
Manage any complaints and incident reporting in line with Oakdales policies and procedures.
Collaborate with senior management to identify, develop and implement efficient processes and strategic initiatives to improve service quality and efficiency.
Act as a liaison between the Medication Service and other departments within Oakdale, ensuring clear communication and collaboration.
Person Specification
Experience
Essential
- Attention to detail, excellent organisational skills and an aptitude for methodical, systematic working
- Excellent interpersonal skills; able to establish and develop effective working relationships with colleagues and to represent the organisation professionally
- The ability to manage own time and workload, managing competing demands simultaneously to meet required outcomes
- Ability to work as part of a team, contributing to effectiveness, quality of services, skills and expertise
- Ability to lead and motivate others, including the ability to communicate effectively at all levels.
- Knowledge of legislation and guidance in the field of delivering CQC regulated activity
- Ability to manage risk across a busy service
- Excellent IT skills
- Strong problem solver
- Excellent customer service skills
- Ability to multitask across a broad remit
- Driving licence & access to a vehicle
Qualifications
Essential
- 2 years minimum experience in the health care or social care sector
- 3 years minimum line management experience
- Level 5 Diploma in Leadership and Management in Care or willing to work towards this
- Experience of managing a multidisciplinary team to deliver services and pathways
Person Specification
Experience
Essential
- Attention to detail, excellent organisational skills and an aptitude for methodical, systematic working
- Excellent interpersonal skills; able to establish and develop effective working relationships with colleagues and to represent the organisation professionally
- The ability to manage own time and workload, managing competing demands simultaneously to meet required outcomes
- Ability to work as part of a team, contributing to effectiveness, quality of services, skills and expertise
- Ability to lead and motivate others, including the ability to communicate effectively at all levels.
- Knowledge of legislation and guidance in the field of delivering CQC regulated activity
- Ability to manage risk across a busy service
- Excellent IT skills
- Strong problem solver
- Excellent customer service skills
- Ability to multitask across a broad remit
- Driving licence & access to a vehicle
Qualifications
Essential
- 2 years minimum experience in the health care or social care sector
- 3 years minimum line management experience
- Level 5 Diploma in Leadership and Management in Care or willing to work towards this
- Experience of managing a multidisciplinary team to deliver services and pathways
