Lead Clinical Administrator

Job summary

Vranch House is a flourishing, well-respected charity with a a large out-patient therapy service providing Physiotherapy and Occupational Therapy across Devon and a school for children aged 2-19 with complex physical difficulties. The charity is jointly commissioned by the local CCG and Devon County Council and is the hub of the area neurodisability team.

We are seeking to appoint a Band 4 Administrator to join our busy, energetic and supportive Therapy Team in Exeter. We require the successful applicant to have experience working as leading a team in answering the phone and booking appointments, having responsibility for the administration with a multidiciplinary team.

The post holder will be supported by a Head of Therapies and be part of a wider therapy team based in Exeter

The successful applicant will have excellent interpersonal skills, and a polite and professional manner.

Main duties of the job

The successful candidate will be responsible for answering the physiotherapy department phone, booking appointments amending department paperwork, supporting the therapists in admin tasks and collating the staff statistics.

The post is full -time (37.5 hours per week) and is based at Vranch House School and centre in Exeter. Supervision is provided by the business manager and you will work closely with the Head of Therapies to work on smooth pathways, service development and statistics analysis.

About us

Vranch House is a Children's charity based in Exeter that has been providing therapies to children in Devon since the 1960's. Today the Charity includes out-patient departments in Exeter and Barnstaple, a special school for children aged 2-19yrs, and physiotherapy teams in three other special schools in Devon.

The children that we serve are at the centre of everything that we do, and delivering excellent quality care in a comfortable and happy environment is our constant aim.

Vranch House strives to be a happy, supportive and productive workplace for all staff, and as a result of this has a low attrition rate, with staff often staying for decades. We welcome all types of people into our friendly team, and offer opportunities for staff to develop their skills and knowledge bases whilst they are with us.