Job summary
Passionate about contributing to DMCs service development across our Primary Care Team and more widely across the organisation, enabling you to be involved in the decisions that affect our care delivery.
Our administration teams are the first contact patients have with our services. These are important roles at the heart of the high-quality care we provide.
We invest in our staff from the moment they join us. This includes sector-leading pay, benefits, training and a career where you will make a difference every day.
You will be part of a motivated team, working closely with a range of healthcare professionals, making sure we always deliver the best possible care for our patients.
Candidates will need to be comfortable with a flexible approach to tasks and be proactive in solving problems. They must be able to engage positively with patients and colleagues.
You will also be supported to use the latest technology, to connect with patients.
To be considered for this exciting role:
Reception or customer care experience is essential
The person must be an excellent communicator both spoken and written
Must have PC skills will be able to use basic Word, Excel and e-mail
Must be able to work within processes/procedures
Work effectively with colleagues as part of a team.
A willingness to learn and progress with a can do attitude.
Previous experience of working in the NHS with the use of EMIS Web is welcome but not essential
Main duties of the job
The primary focus for this role is to help manage the key customer accounts that DMC currently hold within DMC Primary Care GP Practices.
To be responsible for undertaking a wide range of administrative duties which include registering patients, booking appointments, ensuring all information is managed correctly, filed and followed up accordingly. To act as the focal point of contact and be responsible for the dissemination of information, messages and inquiriesfor the medical team, liaising with multidisciplinary team members, other healthcare professionals and staff within the practice.
About us
Become a Valued Member of Our Team!
With a proud history of over 55 years in Primary Care, our GP Practice has been integral part of the Dulwich community, delivering outstanding patient care with a focus on family values. We emphasise high-quality, compassionate healthcare, team work and mutual respect.
DMC takes pride in a diverse workforce, involving a range of talented and knowledgeable experts working together as teams. This includes clinical experts, who constantly strive towards delivering the best patient care, and non-clinical experts and support staff, who revolutionise working methods in the healthcare industry
Our supportive environment and investment in team growth ensure everyone feels empowered. Join our diverse team driving healthcare innovation.
Details
Date posted
05 February 2025
Pay scheme
Other
Salary
£23,500 to £25,500 a year
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
U0106-25-0001
Job locations
D M C Chadwick Road Surgery
60 Chadwick Road
London
SE15 4PU
Dulwich Medical Centre
Crystal Palace Road
London
SE229EP
Employer details
Employer name
DMC Healthcare
Address
D M C Chadwick Road Surgery
60 Chadwick Road
London
SE15 4PU
Employer's website
https://www.dmchealthcare.co.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
