Job summary
The Role - Chief Technology Officer (CTO)
As the Chief Technology Officer (CTO) at DMC Healthcare, you will be responsible for developing and executing the technology strategy of the organisation. You will oversee all aspects of information technology, including applications (inc. AI & RPA), information governance, IT support, networking, hardware, and assets. Additionally, you will lead a small team and collaborate with key stakeholders to ensure the effective utilisation of technology to enhance patient care, streamline operations, and drive organisational growth.
Main duties of the job
Main Duties & Responsibilities
Technology Strategy and Planning
Develop and implement the technology strategy aligned with the overall business objectives of DMC Healthcare.
Applications
Lead the evaluation, selection, implementation, and maintenance of applications that support the organisation's clinical and administrative functions.
Information Governance
Establish and enforce information governance policies and procedures to ensure the confidentiality, integrity, and availability of data.
IT Support
Oversee the IT support function to provide frictionless processes, ensuring timely resolution of technical issues and user support requests.
Networking
Develop and maintain a robust and secure network infrastructure, including LAN, WAN, and wireless networks.
Hardware and Assets
Manage the procurement, deployment, and lifecycle management of hardware and assets, including servers, workstations, medical devices, and other IT infrastructure.
Team Management
Lead and manage a small team of technology professionals
About us
A strong provider in the NHS ecosystem, DMC Healthcare has played a significant role in service delivery for over 50 years, helping to reduce health inequalities. From being at the sharp end of the patient journey into treatment in primary care, to delivering fast, accurate radiology reporting, consultant-led dermatology and insourced endoscopy services, DMC Healthcare remains committed.
Our TRUST values reinforce that what we do is built on strong teamwork, respect for one another and importantly respect for the patient. We take time to listen and understand everyones needs, were supportive and truly care and whatever we do, we do it together.
DMC takes pride in a diverse workforce, involving a range of talented and knowledgeable experts working together as teams. This includes clinical experts, who constantly strive towards delivering the best patient care, and non-clinical experts and support staff, who revolutionise working methods in the healthcare industry.
Job description
Job responsibilities
The Role - Chief Technology Officer (CTO)
As the Chief Technology Officer (CTO) at DMC Healthcare, you will be responsible for developing and executing the technology strategy of the organisation. You will oversee all aspects of information technology, including applications (inc. AI & RPA), information governance, IT support, networking, hardware, and assets. Additionally, you will lead a small team and collaborate with key stakeholders to ensure the effective utilisation of technology to enhance patient care, streamline operations, and drive organisational growth.
Main Duties & Responsibilities
Technology Strategy and Planning
Develop and implement the technology strategy aligned with the overall business objectives of DMC Healthcare.
Drive technology driven value back into the organisation, including implementation and continuous improvement either from utilising existing health tech solutions, AI and RPA or developing solutions in-house.
Identify opportunities to leverage technology for operational efficiency, cost optimisation, and improved patient outcomes and implement solutions that drive business benefit.
Stay up to date with the latest advancements in healthcare technology and provide recommendations for their adoption.
Applications
Lead the evaluation, selection, implementation, and maintenance of applications that support the organisation's clinical and administrative functions.
Collaborate with stakeholders to understand their requirements and ensure that applications meet their needs.
Ensure compliance with relevant regulatory requirements and standards for healthcare applications.
Information Governance
Establish and enforce information governance policies and procedures to ensure the confidentiality, integrity, and availability of data.
Implement appropriate data protection and privacy measures, in compliance with relevant regulations such as GDPR and NHS standards.
Monitor and assess the organisation's compliance with information governance requirements.
IT Support
Oversee the IT support function to provide frictionless processes, ensuring timely resolution of technical issues and user support requests.
Establish and enforce IT service management processes and best practices
Foster a culture of exceptional customer service within the IT support team.
Networking
Develop and maintain a robust and secure network infrastructure, including LAN, WAN, and wireless networks.
Implement network security measures and ensure data protection across the organisation.
Collaborate with external vendors and partners for network-related services and support.
Hardware and Assets
Manage the procurement, deployment, and lifecycle management of hardware and assets, including servers, workstations, medical devices, and other IT infrastructure.
Implement and maintain appropriate asset tracking and inventory management systems, to enable regular calibration of assets and to ensure effective and fit for purpose.
Team Management
Lead and manage a small team of technology professionals, providing mentorship, guidance, and professional development opportunities.
Foster a collaborative and high-performance culture within the team.
Conduct performance evaluations and identify training needs to enhance team capabilities.
Job description
Job responsibilities
The Role - Chief Technology Officer (CTO)
As the Chief Technology Officer (CTO) at DMC Healthcare, you will be responsible for developing and executing the technology strategy of the organisation. You will oversee all aspects of information technology, including applications (inc. AI & RPA), information governance, IT support, networking, hardware, and assets. Additionally, you will lead a small team and collaborate with key stakeholders to ensure the effective utilisation of technology to enhance patient care, streamline operations, and drive organisational growth.
Main Duties & Responsibilities
Technology Strategy and Planning
Develop and implement the technology strategy aligned with the overall business objectives of DMC Healthcare.
Drive technology driven value back into the organisation, including implementation and continuous improvement either from utilising existing health tech solutions, AI and RPA or developing solutions in-house.
Identify opportunities to leverage technology for operational efficiency, cost optimisation, and improved patient outcomes and implement solutions that drive business benefit.
Stay up to date with the latest advancements in healthcare technology and provide recommendations for their adoption.
Applications
Lead the evaluation, selection, implementation, and maintenance of applications that support the organisation's clinical and administrative functions.
Collaborate with stakeholders to understand their requirements and ensure that applications meet their needs.
Ensure compliance with relevant regulatory requirements and standards for healthcare applications.
Information Governance
Establish and enforce information governance policies and procedures to ensure the confidentiality, integrity, and availability of data.
Implement appropriate data protection and privacy measures, in compliance with relevant regulations such as GDPR and NHS standards.
Monitor and assess the organisation's compliance with information governance requirements.
IT Support
Oversee the IT support function to provide frictionless processes, ensuring timely resolution of technical issues and user support requests.
Establish and enforce IT service management processes and best practices
Foster a culture of exceptional customer service within the IT support team.
Networking
Develop and maintain a robust and secure network infrastructure, including LAN, WAN, and wireless networks.
Implement network security measures and ensure data protection across the organisation.
Collaborate with external vendors and partners for network-related services and support.
Hardware and Assets
Manage the procurement, deployment, and lifecycle management of hardware and assets, including servers, workstations, medical devices, and other IT infrastructure.
Implement and maintain appropriate asset tracking and inventory management systems, to enable regular calibration of assets and to ensure effective and fit for purpose.
Team Management
Lead and manage a small team of technology professionals, providing mentorship, guidance, and professional development opportunities.
Foster a collaborative and high-performance culture within the team.
Conduct performance evaluations and identify training needs to enhance team capabilities.
Person Specification
Experience
Essential
- Proven experience in a senior technology leadership role, preferably within the healthcare industry.
- Strong knowledge of healthcare IT systems, including electronic health records (EHR), picture archiving and communication systems (PACS), and healthcare information exchange (HIE).
- Current expertise of successful implementation of RPA and AI solutions highly advantageous.
- In-depth understanding of information security and data privacy principles in healthcare.
- Familiarity with relevant regulations and standards, such as GDPR, NHS Digital standards, and ISO 27001.
- Demonstrated experience in developing and executing technology strategies that align with business objectives.
- Excellent leadership and team management skills.
- Strong communication and interpersonal abilities, with the ability to effectively collaborate with stakeholders at all levels.
Qualifications
Essential
- Bachelors degree in computer science, Information Technology, or a related field. Master's degree preferred.
Person Specification
Experience
Essential
- Proven experience in a senior technology leadership role, preferably within the healthcare industry.
- Strong knowledge of healthcare IT systems, including electronic health records (EHR), picture archiving and communication systems (PACS), and healthcare information exchange (HIE).
- Current expertise of successful implementation of RPA and AI solutions highly advantageous.
- In-depth understanding of information security and data privacy principles in healthcare.
- Familiarity with relevant regulations and standards, such as GDPR, NHS Digital standards, and ISO 27001.
- Demonstrated experience in developing and executing technology strategies that align with business objectives.
- Excellent leadership and team management skills.
- Strong communication and interpersonal abilities, with the ability to effectively collaborate with stakeholders at all levels.
Qualifications
Essential
- Bachelors degree in computer science, Information Technology, or a related field. Master's degree preferred.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
