Job summary
Are you passionate about making a difference in the lives of children and young people?
As a CYP Wellbeing Practitioner, you will play a crucial role in providing accessible and early intervention wellbeing support to children and young people (CYP), and their families through effective, evidence-based interventions.
In this dynamic role, you'll manage a diverse caseload across our three member practices within the Redhill Phoenix PCN.
You'll be expected to provide a dedicated weekly day at each site, where you can connect with patients either in person or remotely.
At DHC, we prioritise the healthcare needs of our community and the wellbeing of our staff. As part of our supportive local GP Federation, you will receive comprehensive management support, allowing you to focus on what you do best - helping others thrive!
If you're seeking a fulfilling, hands-on role where you can truly impact lives while being part of a collaborative team, then we want to hear from you! This could be the perfect opportunity to make a real difference in the lives of our patients.
Main duties of the job
Working across
member practice sites to provide early intervention wellbeing support to deal
with mild-moderate emotional wellbeing needs of our CYP population via 1:1 or
group sessions
Identifying and responding to risk, following local child
safeguarding & escalation procedures as required and working with partner
organisations and services such as schools, CAMHS & VCFSE partners
Recording clinical
outcomes and report on KPIs to demonstrate service performance and support Quality
Improvement & service development
About us
This is an excellent opportunity to be a part of our organisation as we are going through a period of growth.
Redhill Phoenix PCN (part of Dorking Healthcare) is a partnership of local GP surgeries working together to help people live healthier lives. The PCN works alongside staff, patients, their carers, families and the public to provide high-quality healthcare close to home.
Dorking Healthcare (DHC) is an organisation that provides a wide range of quality healthcare services in Surrey and Sussex. We are registered with the CQC (Care Quality Commission), receiving a Good status in our most recent inspection, and we are an accredited AQP (Any Qualified Provider). Our vision is to continually improve local services for patients by offering first-class care and shorter waiting times.
A can-do attitude is a vital asset at DHC, and we are looking for like-minded individuals to work with us who share the same approach and work ethic.
The benefits we offer include:
- Competitive salaries
- Membership of the NHS pension scheme
- 27 days annual leave plus bank holidays, increasing with length of service
- Access to an Employee Assistance Programme
- Opportunities for training, development and career progression
- Some of our sites have free on-site parking (subject to availability)
- We aim to be an employer of choice and conduct annual staff satisfaction surveys
DHC actively encourage and promotes diversity, ensures all voices are heard and included and is committed to equal opportunities for all.
Job description
Job responsibilities
Job Summary
To provide accessible, early intervention wellbeing support for children and young people (CYP) and
their families/carers through brief, evidence based interventions delivered on site or
remotely.
As part of this role, you will be expected to collect, analyse and
report outcomes data, ensuring high data quality, robust governance, and
meaningful feedback that demonstrates value and drives continuous service
improvement and meets requirements set out by PCN member practices.
You will work across the 3 member practice sites with a weekly dedicated
day to each site.
Key Responsibilities
Key responsibilities will include but are
not limited to:
- Complete
initial assessments to identify, triage and respond to risk, following local
safeguarding children & escalation procedures as required
- Provide
early intervention wellbeing support where appropriate to support mild-moderate
emotional wellbeing needs via 1:1 or group sessions
- Involve
parents/guardians where appropriate and provide brief parental support aligned
to the CYPs goals
- Coordinate
with GPs, CAMHS, schools, and VCFSE partners; make timely referrals and
contribute to multiagency working where appropriate
- Record
clinical outcomes and report on KPIs to demonstrate service performance
- Uphold
data governance (IG/GDPR), collect consent, and maintain confidentiality
- Demonstrate
motivation, reliability, flexibility, and commitment to the role
- Establish
and maintain good working relationships with the GP practice teams
Meetings
- It may be necessary to attend and
contribute to various Practice, PCN and/or DHC meetings and forums
- To attend regular meetings with your
line manager, feeding back updates, issues or challenges
- Participate in educational events/meetings
Confidentiality
The post holder must maintain the
confidentiality of information about patients, staff, PCN and DHC business in
accordance with the Data Protection Act 1998 and Caldicott principles.
Health and Safety
-
To have
an awareness of national standards of infection control and cleanliness and
regulatory, contractual, professional requirements, and good practice guidelines
-
Manage
and assess risk within the areas of responsibility, ensuring adequate measures
are in place to protect staff and patients
-
Monitor
work areas and practices to ensure they are safe and free from hazards and
conform to the practices health & safety and infection control policies
-
To
engage in audits as required and appropriate
-
To log
all faults and arrange replacements/repair where necessary and appropriate
-
To report any risks and undertake Significant Event
Analysis where appropriate
Training and Personal Development
- Personal development will be encouraged
and supported by DHC and the PCN
- It is the individuals responsibility
to remain up to date with relevant developments within the service
- Statutory and mandatory training is
undertaken annually through e-learning
- You are responsible for holding and
updating your Personal Development Plan which will be reviewed annually at
appraisal
- Participate in the education and
training provided by the Federation/PCN
- Make effective use of learning
opportunities within and outside the workplace, evaluating their
effectiveness and feeding back relevant information
- If it is necessary to expand the role to include
additional responsibilities, full training will be given
Job description
Job responsibilities
Job Summary
To provide accessible, early intervention wellbeing support for children and young people (CYP) and
their families/carers through brief, evidence based interventions delivered on site or
remotely.
As part of this role, you will be expected to collect, analyse and
report outcomes data, ensuring high data quality, robust governance, and
meaningful feedback that demonstrates value and drives continuous service
improvement and meets requirements set out by PCN member practices.
You will work across the 3 member practice sites with a weekly dedicated
day to each site.
Key Responsibilities
Key responsibilities will include but are
not limited to:
- Complete
initial assessments to identify, triage and respond to risk, following local
safeguarding children & escalation procedures as required
- Provide
early intervention wellbeing support where appropriate to support mild-moderate
emotional wellbeing needs via 1:1 or group sessions
- Involve
parents/guardians where appropriate and provide brief parental support aligned
to the CYPs goals
- Coordinate
with GPs, CAMHS, schools, and VCFSE partners; make timely referrals and
contribute to multiagency working where appropriate
- Record
clinical outcomes and report on KPIs to demonstrate service performance
- Uphold
data governance (IG/GDPR), collect consent, and maintain confidentiality
- Demonstrate
motivation, reliability, flexibility, and commitment to the role
- Establish
and maintain good working relationships with the GP practice teams
Meetings
- It may be necessary to attend and
contribute to various Practice, PCN and/or DHC meetings and forums
- To attend regular meetings with your
line manager, feeding back updates, issues or challenges
- Participate in educational events/meetings
Confidentiality
The post holder must maintain the
confidentiality of information about patients, staff, PCN and DHC business in
accordance with the Data Protection Act 1998 and Caldicott principles.
Health and Safety
-
To have
an awareness of national standards of infection control and cleanliness and
regulatory, contractual, professional requirements, and good practice guidelines
-
Manage
and assess risk within the areas of responsibility, ensuring adequate measures
are in place to protect staff and patients
-
Monitor
work areas and practices to ensure they are safe and free from hazards and
conform to the practices health & safety and infection control policies
-
To
engage in audits as required and appropriate
-
To log
all faults and arrange replacements/repair where necessary and appropriate
-
To report any risks and undertake Significant Event
Analysis where appropriate
Training and Personal Development
- Personal development will be encouraged
and supported by DHC and the PCN
- It is the individuals responsibility
to remain up to date with relevant developments within the service
- Statutory and mandatory training is
undertaken annually through e-learning
- You are responsible for holding and
updating your Personal Development Plan which will be reviewed annually at
appraisal
- Participate in the education and
training provided by the Federation/PCN
- Make effective use of learning
opportunities within and outside the workplace, evaluating their
effectiveness and feeding back relevant information
- If it is necessary to expand the role to include
additional responsibilities, full training will be given
Person Specification
Experience
Essential
- Experience within an NHS, health or social care setting
- Experience working with children, young people, and families in health, education, or community settings
- Experience with safeguarding and escalation
Desirable
- Understanding of PCN model and ways of working
- Experience engaging underserved groups (SEND, deprived communities, etc)
Qualifications
Essential
- Degree, equivalent qualification or equivalent experience in psychology, counselling, education, social care or youth work
Desirable
- Evidence of safeguarding children training
- Additional CYP mental health qualifications
Skills and Attributes
Essential
- Ability to run 1:1 sessions and small groups
- Delivering brief evidence-based interventions and/or wellbeing support
- Ability to communicate effectively with a diverse group within the community
- Ability to maintain confidentiality at all times
- Excellent oral and written communication skills
- Excellent organisational, planning and problem solving skills
- A positive approach to delivering an inclusive, high quality service
- Commitment to equity and improving access for underserved groups
- Confident, calm, objective and approachable
- Calm under pressure
- Highly motivated and enthusiastic
Desirable
- Ability to use information systems to manage data; ability to use Microsoft Office suite and patient record keeping systems, such as EMIS and SystmOne to an high level
- Ability to construct dashboards or data visualisation to aid audits, evaluations, or QI cycles
- Lived experience of supporting CYP wellbeing
- Strong advocacy for CYP voice and participation
Person Specification
Experience
Essential
- Experience within an NHS, health or social care setting
- Experience working with children, young people, and families in health, education, or community settings
- Experience with safeguarding and escalation
Desirable
- Understanding of PCN model and ways of working
- Experience engaging underserved groups (SEND, deprived communities, etc)
Qualifications
Essential
- Degree, equivalent qualification or equivalent experience in psychology, counselling, education, social care or youth work
Desirable
- Evidence of safeguarding children training
- Additional CYP mental health qualifications
Skills and Attributes
Essential
- Ability to run 1:1 sessions and small groups
- Delivering brief evidence-based interventions and/or wellbeing support
- Ability to communicate effectively with a diverse group within the community
- Ability to maintain confidentiality at all times
- Excellent oral and written communication skills
- Excellent organisational, planning and problem solving skills
- A positive approach to delivering an inclusive, high quality service
- Commitment to equity and improving access for underserved groups
- Confident, calm, objective and approachable
- Calm under pressure
- Highly motivated and enthusiastic
Desirable
- Ability to use information systems to manage data; ability to use Microsoft Office suite and patient record keeping systems, such as EMIS and SystmOne to an high level
- Ability to construct dashboards or data visualisation to aid audits, evaluations, or QI cycles
- Lived experience of supporting CYP wellbeing
- Strong advocacy for CYP voice and participation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
