Job summary
Number of positions:Up
to 3
License / professional registration required:PWP accreditation with the BABCP or BPS
You will join an experienced and well-supported
team working to maintain DHC Talking Therapies' excellent reputation within
Surrey. You will be providing high volume low intensity interventions and will have the opportunity to have a mix of virtual and on-site
work at our various hub locations, including face to face, video/telephone,
workshops and computerised CBT appointments across your week.
You will receive high-level case
management, clinical skills and group supervision, as well as regular line
management, daily duty support and excellent CPD opportunities.
Applicants will be passionate
about delivering a dynamic, effective and efficient service to the population
of Surrey. You will be fully supported to pursue skills development and career
progression, and we offer a range of opportunities within and outside of the
PWP role.
We understand that work-life
balance is important, therefore there is an opportunity for an agreed flexible
working pattern.
Read through our attached
document The PWP role at DHC Talking Therapies for more information and
employee testimonials.
Main duties of the job
The main aim of the role is to
assess and support clients with common mental health difficulties utilising the
Low Intensity CBT model. You will receive high-quality and effective Clinical
supervision in 1:1 and group formats, as well as regular line management, duty
support and peer support.
For
this role, you will need to demonstrate the following:
-
A qualification from an adult low-intensity course
for PWPs, accredited by the BPS with accreditation from the BABCP or
BPS.
-
Experience completing assessments and low-intensity
interventions in a range of formats and for a wide variety of presenting
problems within a primary care setting.
-
Skills to manage your own workload under pressure
and meet agreed targets
-
An ability to engage in self-reflection when
working with service users and in personal and professional development,
including during supervision
-
A proactive work ethic and a willingness to adapt
your approach in a dynamic environment
-
Have a suitable and safe working environment to
work from home part of the week.
-
Excellent verbal and written communication skills
with the ability to work collaboratively with clients and colleagues
About us
DHC
Talking Therapies is a patient-focused and proactive community-based NHS
provider with strong links to both GPs and our colleagues in DHC's physical
health services. We have an excellent reputation for quality and well-run
service with great recovery rates, as well as great Clinical supervision and
CPD. We have a strong commitment to delivering high-quality community-oriented
services, and to working in partnership with service users, carers, health and
social care agencies and voluntary agencies.
You will be part of a supportive
and experienced team, covering a range of modalities, who value staff wellbeing
and development.
Benefits
- 27 to 33 days Annual Leave plus
bank holidays (dependent on NHS-related experience)
- Opportunity to buy or sell
annual leave days
- We provide opportunities for
training and career development.
-
Membership
of the NHS pension scheme
Job description
Job responsibilities
JOB
SUMMARY
This is a role within the
Talking Therapies service (previously IAPT). The post-holder will work within DHC
Talking Therapies, providing high volume low-intensity interventions, which
will be a range of cognitive behavioural therapy (CBT) based self-management
interventions for clients with mild to moderate anxiety and depression.
The post holder will work
with people with different cultural backgrounds and ages, using interpreters
when necessary and should be committed to equal opportunities.
ROLE
OF DEPARTMENT
The post holder is expected to work under pressure with the
ability to manage and prioritise their workload and that of the department,
providing and receiving information which may require tact, diplomacy and
persuasive skills as there may be barriers to understanding, either due to a
cultural difference or knowledge of the process.
DUTIES AND RESPONSIBILITIES OF THE POST
1.
CLINICAL
- Accept
referrals via agreed protocols within the service and develop programmes of
care packages as appropriate at Step 2
- Assess
and support people with common mental health conditions by undertaking
patient-centred interviews, which identify areas where the person wishes to see
change and or recovery and make an accurate assessment of risk to self and
others.
- Make
decisions on the suitability of new referrals, adhering to the departments
referral protocols, refer unsuitable clients on to the relevant service or back
to the referral agent as necessary or step up the persons treatment to high-intensity
psychological therapy.
- Provide
a range of information and support for evidence based high-volume low-intensity
psychological treatments. This may include guided self-help, computerised CBT,
group work, psycho-education and information about pharmacological treatments.
This work may be face-to-face, telephone or via other media.
- Adhere
to an agreed activity contract relating to the overall number of client
contacts offered, and clinical sessions carried out per week in order to
minimise waiting times and ensure treatment delivery remains accessible and
convenient. To adhere to targets relating to the number of assessments,
treatments and CBT reviews completed within a month.
- Attend
multi-disciplinary and team meetings where appropriate.
- Complete
all requirements relating to data collection within the service.
- Keep
coherent records of all clinical activity in line with service protocols and
professional standards, and use these records and clinical outcome data in
clinical decision-making.
- Work
closely with other members of the team, ensuring appropriate step-up and
step-down arrangements are in place to maintain a stepped care approach.
- Assess
and integrate issues surrounding work and employment into the overall therapy
process. To work alongside the embedded employment support service to provide
collaborative care and appropriate signposting opportunities.
- Operate
at all times from an inclusive values base which promotes recovery and
recognises and respects diversity.
- Prepare
and present clinical information for all patients on their caseload to clinical
case management supervisors within the service on an agreed and scheduled
basis, in order to ensure safe practice, and the clinical governance
obligations of the worker, supervisor and service are delivered.
- Prepare
for and attend weekly case management supervision sessions. Respond to and
implement supervision suggestions by supervisors in clinical practice. To
engage in regular reflection of clinical practice to ensure development and to
maintain positive wellbeing.
- Prepare
for and attend monthly clinical skills practice. Respond to and implement
supervision suggestions by supervisors in clinical practice. To assist Senior and
Advanced PWPs in facilitating trainee PWP clinical skills as required.
- Engage
in and respond to personal development supervision to improve competencies and
clinical practice.
- Support
the induction of new members of staff in the talking therapies team. E.g.
providing shadowing opportunities and training as required.
- Offer
Buddy support to trainee PWPs. This entails peer support, general questions,
letter checking and supporting seniors in ensuring competency development of
the S2 team.
- To
undertake a champion role within the service to raise awareness of the service
and treatment options available to communities less likely to access the
service. E.g. older adults, perinatal, LTC, BME, LGBTQI, etc.
- To
attend monthly line management to support your operational and clinical
development, and to provide feedback and reflection of your work in service.
- To
continue post-qualification development and work with your supervisor and line
manager to develop your role and skills to risk assess, assess and treat more
complex step 2 presentations of depression and anxiety disorders.
- To
use the service Governance reporting system in line with service policy to
ensure safe practice and support team learning.
- To
work at least one late shift per week (12pm 8pm) to provide accessible
treatment to clients.
- To
take the lead, review and develop Step 2 group work relating to depression,
anxiety, stress management, LTCs and other interventions. To support the
organisation, promotion and running of the groups on a rolling basis. To
support trainees and other PWPs in developing group facilitator skills and engaging
the group in helpful discussions.
2.
PROFESSIONAL
- Ensure
the maintenance of standards of practice according to the employer and any
regulating bodies, and keep up to date on new recommendations/guidelines set by
the Department of Health (e.g. NHS plan, National Service Framework, National
Institute for Clinical Excellence).
- Ensure
that client confidentiality is protected at all times.
- Be
aware of, and keep up to date with advances in the spheres of treatment for
common mental health problems.
- Ensure
clear objectives are identified, discussed and reviewed with senior therapists
on a regular basis as part of continuing professional development.
- Participate
in individual performance review and respond to agreed objectives in line
management meetings.
- Keep
up to date all records in relation to Continuing Professional Development and
ensure the personal development plan maintains up to date specialist knowledge
of the latest theoretical and service delivery models/developments.
- Attend relevant conferences / workshops in
line with identified professional objectives.
- Ensure
that professional and service standards are met when meeting with external
stakeholders to support.
- To
be flexible to travel to different locations of work (in hub or community
settings) to provide accessible locations for all clients in Surrey and ensure
that professionalism and good working relationships are maintained with these
venues.
- To
comply with service dress code policy.
- To
comply with service social media policies.
3.
GENERAL
- To contribute to the
development of best practice within the service.
- To
maintain up-to-date knowledge of legislation, national and local policies and
procedures in relation to Mental Health and Primary Care Services.
- All employees have a duty
and responsibility for their own health and safety and the health and safety of
colleagues, patients and the general public.
- All employees have a
responsibility and a legal obligation to ensure that information processed for
both patients and staff is kept accurate, confidential, secure and in line with
the Data Protection Act (2018) and Security and Confidentiality Policies.
- It is the responsibility of
all staff that they do not abuse their official position for personal gain, to
seek advantage of further private business or other interests in the course of
their official duties.
- This Job Description does
not provide an exhaustive list of duties and may be reviewed in conjunction
with the post holder in light of service development.
4.INFORMATION
- Manage
and maintain electronic systems and clinical reporting, containing
patient-related information, analysing as required.
- Able to embrace
technology to develop the administrative aspect of patient care, e.g.
electronic patient records.
WORK
SETTING AND REVIEW
- To manage own workload efficiently and effectively
on a daily basis. Maintain
confidentiality at all times. Make
decisions pertaining to the smooth and efficient running of the department,
acting independently but, where necessary, referring problems to management or
the appropriate consultant via the quickest route possible.
- Be able to work with a degree of autonomy, which comes from experience.
- Work to objectives as set by the General Manager and the Talking Therapies team
leader.
INDIVIDUAL
RESPONSIBILITIES
- Adhere to DHC policies and procedures and
relevant legislation, including the requirements of any professional bodies,
and attend mandatory training as identified by the DHC.
- Apply and adhere to agreed policies, procedures, and
protocols, including national initiatives and propose changes for improvements
to departmental working practices.
- Participate in reflection, self-evaluation and
continuous professional development, including performance review. Ensure mandatory training is up-to-date at
all times.
- Contribute to ongoing projects as required.
- Maintain and encourage safe working practices and
environment in accordance with local Health and Safety policies.
- Comply with the
requirements of the Caldicott Report, Data Protection Act, Access to Health
Records Act and subsequent legislation issued in relation to confidential data.
CONFIDENTIALITY
The post holder must maintain the
confidentiality of information about patients, staff and DHC business in
accordance with the Data Protection Act 2018 and Caldicott principles.
Job description
Job responsibilities
JOB
SUMMARY
This is a role within the
Talking Therapies service (previously IAPT). The post-holder will work within DHC
Talking Therapies, providing high volume low-intensity interventions, which
will be a range of cognitive behavioural therapy (CBT) based self-management
interventions for clients with mild to moderate anxiety and depression.
The post holder will work
with people with different cultural backgrounds and ages, using interpreters
when necessary and should be committed to equal opportunities.
ROLE
OF DEPARTMENT
The post holder is expected to work under pressure with the
ability to manage and prioritise their workload and that of the department,
providing and receiving information which may require tact, diplomacy and
persuasive skills as there may be barriers to understanding, either due to a
cultural difference or knowledge of the process.
DUTIES AND RESPONSIBILITIES OF THE POST
1.
CLINICAL
- Accept
referrals via agreed protocols within the service and develop programmes of
care packages as appropriate at Step 2
- Assess
and support people with common mental health conditions by undertaking
patient-centred interviews, which identify areas where the person wishes to see
change and or recovery and make an accurate assessment of risk to self and
others.
- Make
decisions on the suitability of new referrals, adhering to the departments
referral protocols, refer unsuitable clients on to the relevant service or back
to the referral agent as necessary or step up the persons treatment to high-intensity
psychological therapy.
- Provide
a range of information and support for evidence based high-volume low-intensity
psychological treatments. This may include guided self-help, computerised CBT,
group work, psycho-education and information about pharmacological treatments.
This work may be face-to-face, telephone or via other media.
- Adhere
to an agreed activity contract relating to the overall number of client
contacts offered, and clinical sessions carried out per week in order to
minimise waiting times and ensure treatment delivery remains accessible and
convenient. To adhere to targets relating to the number of assessments,
treatments and CBT reviews completed within a month.
- Attend
multi-disciplinary and team meetings where appropriate.
- Complete
all requirements relating to data collection within the service.
- Keep
coherent records of all clinical activity in line with service protocols and
professional standards, and use these records and clinical outcome data in
clinical decision-making.
- Work
closely with other members of the team, ensuring appropriate step-up and
step-down arrangements are in place to maintain a stepped care approach.
- Assess
and integrate issues surrounding work and employment into the overall therapy
process. To work alongside the embedded employment support service to provide
collaborative care and appropriate signposting opportunities.
- Operate
at all times from an inclusive values base which promotes recovery and
recognises and respects diversity.
- Prepare
and present clinical information for all patients on their caseload to clinical
case management supervisors within the service on an agreed and scheduled
basis, in order to ensure safe practice, and the clinical governance
obligations of the worker, supervisor and service are delivered.
- Prepare
for and attend weekly case management supervision sessions. Respond to and
implement supervision suggestions by supervisors in clinical practice. To
engage in regular reflection of clinical practice to ensure development and to
maintain positive wellbeing.
- Prepare
for and attend monthly clinical skills practice. Respond to and implement
supervision suggestions by supervisors in clinical practice. To assist Senior and
Advanced PWPs in facilitating trainee PWP clinical skills as required.
- Engage
in and respond to personal development supervision to improve competencies and
clinical practice.
- Support
the induction of new members of staff in the talking therapies team. E.g.
providing shadowing opportunities and training as required.
- Offer
Buddy support to trainee PWPs. This entails peer support, general questions,
letter checking and supporting seniors in ensuring competency development of
the S2 team.
- To
undertake a champion role within the service to raise awareness of the service
and treatment options available to communities less likely to access the
service. E.g. older adults, perinatal, LTC, BME, LGBTQI, etc.
- To
attend monthly line management to support your operational and clinical
development, and to provide feedback and reflection of your work in service.
- To
continue post-qualification development and work with your supervisor and line
manager to develop your role and skills to risk assess, assess and treat more
complex step 2 presentations of depression and anxiety disorders.
- To
use the service Governance reporting system in line with service policy to
ensure safe practice and support team learning.
- To
work at least one late shift per week (12pm 8pm) to provide accessible
treatment to clients.
- To
take the lead, review and develop Step 2 group work relating to depression,
anxiety, stress management, LTCs and other interventions. To support the
organisation, promotion and running of the groups on a rolling basis. To
support trainees and other PWPs in developing group facilitator skills and engaging
the group in helpful discussions.
2.
PROFESSIONAL
- Ensure
the maintenance of standards of practice according to the employer and any
regulating bodies, and keep up to date on new recommendations/guidelines set by
the Department of Health (e.g. NHS plan, National Service Framework, National
Institute for Clinical Excellence).
- Ensure
that client confidentiality is protected at all times.
- Be
aware of, and keep up to date with advances in the spheres of treatment for
common mental health problems.
- Ensure
clear objectives are identified, discussed and reviewed with senior therapists
on a regular basis as part of continuing professional development.
- Participate
in individual performance review and respond to agreed objectives in line
management meetings.
- Keep
up to date all records in relation to Continuing Professional Development and
ensure the personal development plan maintains up to date specialist knowledge
of the latest theoretical and service delivery models/developments.
- Attend relevant conferences / workshops in
line with identified professional objectives.
- Ensure
that professional and service standards are met when meeting with external
stakeholders to support.
- To
be flexible to travel to different locations of work (in hub or community
settings) to provide accessible locations for all clients in Surrey and ensure
that professionalism and good working relationships are maintained with these
venues.
- To
comply with service dress code policy.
- To
comply with service social media policies.
3.
GENERAL
- To contribute to the
development of best practice within the service.
- To
maintain up-to-date knowledge of legislation, national and local policies and
procedures in relation to Mental Health and Primary Care Services.
- All employees have a duty
and responsibility for their own health and safety and the health and safety of
colleagues, patients and the general public.
- All employees have a
responsibility and a legal obligation to ensure that information processed for
both patients and staff is kept accurate, confidential, secure and in line with
the Data Protection Act (2018) and Security and Confidentiality Policies.
- It is the responsibility of
all staff that they do not abuse their official position for personal gain, to
seek advantage of further private business or other interests in the course of
their official duties.
- This Job Description does
not provide an exhaustive list of duties and may be reviewed in conjunction
with the post holder in light of service development.
4.INFORMATION
- Manage
and maintain electronic systems and clinical reporting, containing
patient-related information, analysing as required.
- Able to embrace
technology to develop the administrative aspect of patient care, e.g.
electronic patient records.
WORK
SETTING AND REVIEW
- To manage own workload efficiently and effectively
on a daily basis. Maintain
confidentiality at all times. Make
decisions pertaining to the smooth and efficient running of the department,
acting independently but, where necessary, referring problems to management or
the appropriate consultant via the quickest route possible.
- Be able to work with a degree of autonomy, which comes from experience.
- Work to objectives as set by the General Manager and the Talking Therapies team
leader.
INDIVIDUAL
RESPONSIBILITIES
- Adhere to DHC policies and procedures and
relevant legislation, including the requirements of any professional bodies,
and attend mandatory training as identified by the DHC.
- Apply and adhere to agreed policies, procedures, and
protocols, including national initiatives and propose changes for improvements
to departmental working practices.
- Participate in reflection, self-evaluation and
continuous professional development, including performance review. Ensure mandatory training is up-to-date at
all times.
- Contribute to ongoing projects as required.
- Maintain and encourage safe working practices and
environment in accordance with local Health and Safety policies.
- Comply with the
requirements of the Caldicott Report, Data Protection Act, Access to Health
Records Act and subsequent legislation issued in relation to confidential data.
CONFIDENTIALITY
The post holder must maintain the
confidentiality of information about patients, staff and DHC business in
accordance with the Data Protection Act 2018 and Caldicott principles.
Person Specification
Other requirements
Essential
- High level of enthusiasm and motivation to deliver high-quality patient care.
- Committed to treating others with dignity, respecting their autonomy, and ensuring confidentiality is protected.
- Ability to engage in self-reflection when working with service users and in personal and professional development, including during supervision.
- Car driver, with the ability and willingness to travel to locations.
Desirable
- Fluent in languages other than English
Experience
Essential
- Experience of working as a Psychological Wellbeing Practitioner in a Talking Therapies service.
- Knowledge and understanding of anxiety and depression, and how they may present in Primary Care.
- Knowledge of low-intensity interventions and their use in treating common mental health problems.
- Knowledge of the issues surrounding work and the impact it can have on mental health.
- Knowledge of medication used in anxiety and depression, and other common mental health problems.
- Experience working in a service where agreed targets are in place to demonstrate clinical outcomes.
- Experience in using clinical supervision and personal development positively and effectively.
- Experience in managing own caseload and time effectively.
Desirable
- Experience of delivering interventions in a variety of formats, including Groups, telephone, face-to-face and online.
- Experience of supporting a champion role and raising awareness for communities less likely to access a Talking Therapies service.
Qualifications
Essential
- Qualification from an adult low-intensity course for PWPs, accredited by the British Psychological Society.
- BABCP Accredited PWP or in the process of applying.
Desirable
- Low Intensity LTC training from an approved course.
Skills and abilities
Essential
- Proactive work ethic and a willingness to adapt in a dynamic and pressured environment.
- Receptive to feedback and committed to applying learning into practice.
- Strong digital literacy, with the ability to navigate a range of clinical and organisational systems (such as electronic patient records, governance platforms, and virtual consultation software).
- Excellent verbal and written communication skills with the ability to work collaboratively with clients and colleagues and maintain professional clinical notes and letters.
- Ability to work at Step 2 within a Talking Therapies team, adhering to the principles of the stepped care model and collaborating with the wider team as required.
Desirable
- Experience using IAPTUS within a Talking Therapies setting.
Person Specification
Other requirements
Essential
- High level of enthusiasm and motivation to deliver high-quality patient care.
- Committed to treating others with dignity, respecting their autonomy, and ensuring confidentiality is protected.
- Ability to engage in self-reflection when working with service users and in personal and professional development, including during supervision.
- Car driver, with the ability and willingness to travel to locations.
Desirable
- Fluent in languages other than English
Experience
Essential
- Experience of working as a Psychological Wellbeing Practitioner in a Talking Therapies service.
- Knowledge and understanding of anxiety and depression, and how they may present in Primary Care.
- Knowledge of low-intensity interventions and their use in treating common mental health problems.
- Knowledge of the issues surrounding work and the impact it can have on mental health.
- Knowledge of medication used in anxiety and depression, and other common mental health problems.
- Experience working in a service where agreed targets are in place to demonstrate clinical outcomes.
- Experience in using clinical supervision and personal development positively and effectively.
- Experience in managing own caseload and time effectively.
Desirable
- Experience of delivering interventions in a variety of formats, including Groups, telephone, face-to-face and online.
- Experience of supporting a champion role and raising awareness for communities less likely to access a Talking Therapies service.
Qualifications
Essential
- Qualification from an adult low-intensity course for PWPs, accredited by the British Psychological Society.
- BABCP Accredited PWP or in the process of applying.
Desirable
- Low Intensity LTC training from an approved course.
Skills and abilities
Essential
- Proactive work ethic and a willingness to adapt in a dynamic and pressured environment.
- Receptive to feedback and committed to applying learning into practice.
- Strong digital literacy, with the ability to navigate a range of clinical and organisational systems (such as electronic patient records, governance platforms, and virtual consultation software).
- Excellent verbal and written communication skills with the ability to work collaboratively with clients and colleagues and maintain professional clinical notes and letters.
- Ability to work at Step 2 within a Talking Therapies team, adhering to the principles of the stepped care model and collaborating with the wider team as required.
Desirable
- Experience using IAPTUS within a Talking Therapies setting.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
