Job summary
Contract type:Full-time fixed term, with the possibility to
extend
Closing date:5th of January. Applications will be
reviewed throughout the recruiting period, so we encourage early application.
The role
provides an advanced secretarial service to the Consultants
and medical teams. Accurately coordinating
medical information to expedite the continuing care of the patients. The successful applicant will be looking
after a number of consultants across different specialities.
'A Day in the Life of a DHC Medical Secretary' is also attached.
Main duties of the job
The ideal candidate will have previous secretarial experience, ideally
within a hospital or NHS role, with excellent word-processing, audio typing and
keyboard skills. The post holder will be able to manage their workload
efficiently and effectively on a daily basis, making decisions pertaining to
the smooth and efficient running of the department, acting independently, but
escalating where necessary. You will have the ability to build excellent
working relationships, communicating effectively with a diverse group of
people, within the secretarial team, wider DHC community and with all parties
within GP practices, healthcare providers, local authorities and social
services. You will have a good working knowledge of Microsoft Office, have the
ability to adhere to confidentiality at all times and have excellent writing
skills to generate letters. You will be organised and have the ability to
prioritise your workload and remain calm whilst working under pressure to meet
deadlines.
About us
This is an
excellent opportunity to be a part of our organisation as we are going through
a period of growth and looking to recruit a talented Medical Secretary to our
professional and friendly team.
The role will be
based within Outpatients at Dorking Hospital, but occasional visits to other
DHC outpatient sites may be necessary. We offer a good working environment in a
friendly, progressive team.
Dorking Healthcare
(DHC) is an organisation that provides a wide range of quality healthcare
services in Surrey and Sussex. We are registered with the CQC (Care Quality
Commission) and we are an accredited AQP (Any Qualified Provider). Our vision
is to continually improve local services for patients by offering first-class
care and shorter waiting times.
A can-do attitude
is a vital asset at DHC, and we are looking for like-minded individuals to work
with us who share the same approach and work ethic.
The benefits we
offer include:
-
Competitive salaries
-
Membership of the NHS pension scheme
-
27 days annual leave plus bank
holidays, increasing with length of service
-
Opportunities for training and
development
-
Some of our sites have free on-site
parking (subject to availability)
We aim to be an employer of choice
and conduct annual staff satisfaction surveys
DHC actively encourages and
promotes diversity, ensures all voices are heard and included and is committed
to equal opportunities for all.
Job description
Job responsibilities
Contract Type: Full-time fixed-term with the possibility to extend.
Closing date:5th of January. Applications will be
reviewed throughout the recruiting period, so we encourage early application.
JOB
SUMMARY
The
role provides an advanced secretarial service to the Consultants
and medical teams. Accurately coordinating
medical information to expedite the continuing care of the patients. The successful applicant will be looking
after a number of consultants across different specialities.
DUTIES
AND RESPONSIBILITIES OF THE POST
Liaise
with Consultants as required, including clinic dates, annual/study leave,
queries
Accurately
transcribing consultant dictations (audio typing)
Generate
letters following outpatient appointments within the expected time period
Coordinate
actions from appointments with other teams to ensure patient treatment is
progressed efficiently and effectively
First
point of contact for queries, building good relationships with patients
Meet
expectations for turnaround of typing and sending clinic letters, as well as
team and individual goals
Build
excellent working relationships within the secretarial team, other teams within
the Outpatient Department and other organisations, including GP practices, healthcare
providers, local authorities, and social services
Undertake
any other reasonable duties as commensurate with the nature of this role
WORK
SETTING AND REVIEW
To
manage own workload efficiently and effectively on a daily basis. Make decisions pertaining to the smooth and
efficient running of the department, acting independently but, where necessary,
referring problems to the Lead Secretary or the appropriate consultant via the
quickest route possible.
Be
able to work with a degree of autonomy, which comes from experience.
Work
towards objectives as set by the Lead Secretary.
CONFIDENTIALITY
The post holder must maintain the confidentiality
of information about patients, staff and DHC business in accordance with the
Data Protection Act 1998 and Caldicott principles.
This job
description represents an outline of the responsibilities of the post and is
not intended to be an exhaustive list of duties or tasks. It will change and develop in line with
organisational needs and may be amended following agreement with the
post-holder.
Job description
Job responsibilities
Contract Type: Full-time fixed-term with the possibility to extend.
Closing date:5th of January. Applications will be
reviewed throughout the recruiting period, so we encourage early application.
JOB
SUMMARY
The
role provides an advanced secretarial service to the Consultants
and medical teams. Accurately coordinating
medical information to expedite the continuing care of the patients. The successful applicant will be looking
after a number of consultants across different specialities.
DUTIES
AND RESPONSIBILITIES OF THE POST
Liaise
with Consultants as required, including clinic dates, annual/study leave,
queries
Accurately
transcribing consultant dictations (audio typing)
Generate
letters following outpatient appointments within the expected time period
Coordinate
actions from appointments with other teams to ensure patient treatment is
progressed efficiently and effectively
First
point of contact for queries, building good relationships with patients
Meet
expectations for turnaround of typing and sending clinic letters, as well as
team and individual goals
Build
excellent working relationships within the secretarial team, other teams within
the Outpatient Department and other organisations, including GP practices, healthcare
providers, local authorities, and social services
Undertake
any other reasonable duties as commensurate with the nature of this role
WORK
SETTING AND REVIEW
To
manage own workload efficiently and effectively on a daily basis. Make decisions pertaining to the smooth and
efficient running of the department, acting independently but, where necessary,
referring problems to the Lead Secretary or the appropriate consultant via the
quickest route possible.
Be
able to work with a degree of autonomy, which comes from experience.
Work
towards objectives as set by the Lead Secretary.
CONFIDENTIALITY
The post holder must maintain the confidentiality
of information about patients, staff and DHC business in accordance with the
Data Protection Act 1998 and Caldicott principles.
This job
description represents an outline of the responsibilities of the post and is
not intended to be an exhaustive list of duties or tasks. It will change and develop in line with
organisational needs and may be amended following agreement with the
post-holder.
Person Specification
Qualifications
Essential
- Good standard of general education (Numerate and good standard of English).
- Good knowledge of a range of software programmes.
Desirable
- Understanding or familiarity with medical terminology.
Knowledge
Essential
- Excellent keyboard skills.
- Computer literate.
- Ability to communicate effectively with a diverse group of people at all levels.
- High-quality standards in all communication.
- Working knowledge of Microsoft Office and internet/web skills or equivalent.
- Ability to maintain confidentiality at all times.
- Commitment to Continuing Professional Development.
Desirable
- Experienced knowledge of medical terminology.
- SystmOne (NHS Database).
Skills and Aptitudes
Essential
- Excellent verbal and written communication skills.
- A methodical and organised approach to work.
- Ability to work under pressure and to meet deadlines.
- Work without supervision.
- Good time management.
- Patient-focused.
- Ability to prioritise tasks/duties to ensure local/national targets are met.
- Manage patient pathways.
- Excellent attention to detail.
Desirable
- Knowledge of patient referral to treatment times; experience of monitoring patient pathways.
Attributes
Essential
- Can do attitude to daily tasks, adversity and new ways of working.
- Seek to achieve the most efficient way to complete tasks.
- Aspiration to continuously improve the experience of our patients.
Experience
Essential
- Excellent word-processing, audio typing skills.
- Previous secretarial experience.
Desirable
- Previous hospital or NHS experience in a medical secretary role.
- Audio typing experience.
Person Specification
Qualifications
Essential
- Good standard of general education (Numerate and good standard of English).
- Good knowledge of a range of software programmes.
Desirable
- Understanding or familiarity with medical terminology.
Knowledge
Essential
- Excellent keyboard skills.
- Computer literate.
- Ability to communicate effectively with a diverse group of people at all levels.
- High-quality standards in all communication.
- Working knowledge of Microsoft Office and internet/web skills or equivalent.
- Ability to maintain confidentiality at all times.
- Commitment to Continuing Professional Development.
Desirable
- Experienced knowledge of medical terminology.
- SystmOne (NHS Database).
Skills and Aptitudes
Essential
- Excellent verbal and written communication skills.
- A methodical and organised approach to work.
- Ability to work under pressure and to meet deadlines.
- Work without supervision.
- Good time management.
- Patient-focused.
- Ability to prioritise tasks/duties to ensure local/national targets are met.
- Manage patient pathways.
- Excellent attention to detail.
Desirable
- Knowledge of patient referral to treatment times; experience of monitoring patient pathways.
Attributes
Essential
- Can do attitude to daily tasks, adversity and new ways of working.
- Seek to achieve the most efficient way to complete tasks.
- Aspiration to continuously improve the experience of our patients.
Experience
Essential
- Excellent word-processing, audio typing skills.
- Previous secretarial experience.
Desirable
- Previous hospital or NHS experience in a medical secretary role.
- Audio typing experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
