Job summary
Please note that this role is not eligible for sponsorship and requires candidates to have the right to work in the UK.
An opportunity has arisen for an experienced Data Analyst to join the Data & Analytics Team at DHC. The team is responsible for delivering accurate and timely performance reporting, along with analytical insights across the organisation supporting both our Outpatient and Talking Therapies services, as well as internal functions.
The role primarily focuses on maintaining and producing regular reporting solutions, including contractual submissions to external bodies. You will play a key part in producing clear, consistent reports and supporting data validation efforts to ensure high standards of data quality and integrity.
While regular reporting is at the heart of this role, the team aims to continually evolve its data capabilities. This offers scope for the Data Analyst to contribute to the development of new reporting tools and more robust data validation processes.
We are seeking someone with a methodical approach to data. You will bring hands-on experience in a data-focused role, demonstrating a genuine interest in using data to support service delivery and operational performance.
This is a part-time role, 18-25 hours per week, across three to five days (depending on the number of hours). Hybrid working is available following an office-based settling-in period, with a minimum of two days per week based at the head office at Holmhurst.
Main duties of the job
Working with the Data & Analytics Lead, you will be responsible for delivering contractual data submissions to NHS England and the Commissioner, as well as producing key internal reports to support data-driven decision-making across various teams at DHC. Reporting is primarily carried out using Microsoft Excel and Microsoft Access, with some use of Power BI, based on data extracted from NHS systems. Strong Excel skills are essential, along with some knowledge of Access and/or Power BI.
Main duties include:
- Running and maintaining regular reporting outputs for both DHC and external bodies, ensuring compliance with all regulatory and statutory requirements, as well as meeting reporting deadlines.
- Developing new reporting solutions, as required, with guidance from the Data & Analytics Lead.
- Taking responsibility for the accuracy of reporting and data analysis.
- Interpreting information, highlighting trends and/or inconsistencies, and undertaking ad-hoc data analysis to investigate any issues.
- Producing and analysing data quality monitoring reports, applying validation rules, and amending data in systems where necessary to maintain high standards.
- Responding to ad-hoc requests for data outputs from colleagues across the organisation.
- Ensuring that all work is quality-assured before distribution to the end user.
- Working both independently and collaboratively, as required.
About us
DHC is a GP Federation representing 300,000 patients and providing a wide range of high-quality healthcare services, including elective care, Talking Therapies, community healthcare, and primary care across Surrey. We are registered with the Care Quality Commission (CQC) and accredited as an Any Qualified Provider (AQP).
DHC works at the heart of the local health system to develop and deliver integrated care, which relies on strong partnerships with a variety of organisations. In all our services, we aim to place the patient at the centre of their care, ensure services are easily accessible to local patients, and reduce waiting times. GP practices have been brought together into Primary Care Networks (PCNs) to offer services within the local community. PCNs are central to the evolving NHS and serve as the focal point for locally developed planning and service delivery.
Benefits
In return, DHC offers staff the following benefits:
- Competitive salaries
- Membership of a friendly, professional team
- Opportunities for training and development
- Membership of the NHS Pension Scheme
- A minimum of 27 days annual leave (plus bank holidays, pro rata for part-time staff)
- Free on-site parking at some locations (subject to availability)
DHC actively encourages and promotes diversity, ensures all voices are heard and included, and is committed to providing equal opportunities for all.
Job description
Job responsibilities
The main purpose of this role is to help meet our growing data reporting demands and to provide strategic insights to the organisation.
The Data Analyst will be responsible for updating and submitting various datasets to both internal stakeholders and external bodies, such as the ICB/Commissioner and NHS England, in line with our requirements for monitoring activity, quality, and performance.
The post-holder will be a key member of the Performance Reporting team, whose main goal is to use data, information, knowledge, and technology to improve, inform, and support the organisation in its mission to provide high-quality, timely, local healthcare to patients in Surrey.
Main duties include:
- Running and maintaining regular reporting outputs for both DHC and external bodies, ensuring compliance with all regulatory and statutory requirements and reporting deadlines.
- Developing new reporting solutions, as required, with guidance from the Data & Analytics Lead.
- Taking responsibility for the accuracy of reporting and data analysis.
- Interpreting information, highlighting trends and/or inconsistencies, and undertaking ad-hoc data analysis to investigate any issues.
- Producing and analysing data quality monitoring reports, applying validation rules, and amending data in systems where necessary to maintain high standards.
- Responding to ad-hoc requests for data outputs from colleagues across the organisation.
- Ensuring that all work is quality-assured before distribution to the end user.
- Working both independently and collaboratively, as required.
The post-holder will also analyse and report on data to provide strategic insights to internal stakeholders. The role reports directly to the Data & Analytics Lead.
The successful candidate must be conscientious, well organised, and able to work with a high level of accuracy while meeting deadlines. Attention to detail and strong analytical skills, combined with intermediate to advanced knowledge of Microsoft Excel, are essential.
Job description
Job responsibilities
The main purpose of this role is to help meet our growing data reporting demands and to provide strategic insights to the organisation.
The Data Analyst will be responsible for updating and submitting various datasets to both internal stakeholders and external bodies, such as the ICB/Commissioner and NHS England, in line with our requirements for monitoring activity, quality, and performance.
The post-holder will be a key member of the Performance Reporting team, whose main goal is to use data, information, knowledge, and technology to improve, inform, and support the organisation in its mission to provide high-quality, timely, local healthcare to patients in Surrey.
Main duties include:
- Running and maintaining regular reporting outputs for both DHC and external bodies, ensuring compliance with all regulatory and statutory requirements and reporting deadlines.
- Developing new reporting solutions, as required, with guidance from the Data & Analytics Lead.
- Taking responsibility for the accuracy of reporting and data analysis.
- Interpreting information, highlighting trends and/or inconsistencies, and undertaking ad-hoc data analysis to investigate any issues.
- Producing and analysing data quality monitoring reports, applying validation rules, and amending data in systems where necessary to maintain high standards.
- Responding to ad-hoc requests for data outputs from colleagues across the organisation.
- Ensuring that all work is quality-assured before distribution to the end user.
- Working both independently and collaboratively, as required.
The post-holder will also analyse and report on data to provide strategic insights to internal stakeholders. The role reports directly to the Data & Analytics Lead.
The successful candidate must be conscientious, well organised, and able to work with a high level of accuracy while meeting deadlines. Attention to detail and strong analytical skills, combined with intermediate to advanced knowledge of Microsoft Excel, are essential.
Person Specification
Other Requirements
Essential
- Flexible and adaptable approach to work
- Willingness to travel to different DHC sites and to attend meetings, training events, etc.
- Ability to meet the English language proficiency level required for this post
Desirable
- Car driver with a current, clean UK driving licence
Qualifications
Essential
- A-level, NVQ, or equivalent qualification in a related subject, or substantial equivalent experience
- Good standard of general education (English and Maths at GCSE or equivalent level)
Experience
Essential
- At least two years previous data analysis experience, including data validation, manipulation, and visualisation
- Advanced Microsoft Excel skills
- Basic Power Query knowledge
- Basic Power BI knowledge
Desirable
- Previous experience in a healthcare environment
- Knowledge of computerised patient information systems
- Knowledge of medical terminology
- Basic Microsoft Access skills
- Basic Python skills
Skills and Aptitudes
Essential
- Ability to prioritise tasks and demonstrate strong organisational and time-management skills
- Ability to collate, analyse, and present accurate data
- Excellent attention to detail
- Understanding of patient-centred care
- Excellent verbal and written communication skills
- Positive approach and ability to remain calm under pressure
- Understanding of the importance of maintaining confidentiality at all times
Person Specification
Other Requirements
Essential
- Flexible and adaptable approach to work
- Willingness to travel to different DHC sites and to attend meetings, training events, etc.
- Ability to meet the English language proficiency level required for this post
Desirable
- Car driver with a current, clean UK driving licence
Qualifications
Essential
- A-level, NVQ, or equivalent qualification in a related subject, or substantial equivalent experience
- Good standard of general education (English and Maths at GCSE or equivalent level)
Experience
Essential
- At least two years previous data analysis experience, including data validation, manipulation, and visualisation
- Advanced Microsoft Excel skills
- Basic Power Query knowledge
- Basic Power BI knowledge
Desirable
- Previous experience in a healthcare environment
- Knowledge of computerised patient information systems
- Knowledge of medical terminology
- Basic Microsoft Access skills
- Basic Python skills
Skills and Aptitudes
Essential
- Ability to prioritise tasks and demonstrate strong organisational and time-management skills
- Ability to collate, analyse, and present accurate data
- Excellent attention to detail
- Understanding of patient-centred care
- Excellent verbal and written communication skills
- Positive approach and ability to remain calm under pressure
- Understanding of the importance of maintaining confidentiality at all times
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
