Dorking Healthcare Ltd.

PCN GP Assistant - Dorking PCN

Information:

This job is now closed

Job summary

The General Practice Assistant (GPA) is a new role and provides a unique opportunity to work in the NHS primary care team and implement a fulfilling role providing care for the local population alongside a team of GPs and other clinical and non-clinical members.

The GPA will have a key role in working closely with the GP to support the smooth running of clinics by performing the more routine administration and clinical tasks on behalf of the GP freeing up their time to focus on the patient.

They will work collaboratively with the healthcare team to meet the needs of the patients, supporting the delivery of local policy and procedures.

The post holder will be able to take part on a free University level structured training programme for 6-9 months to help acquire the skills for the job. Educational and clinical supervision will be provided by the primary care team.

If you are excited about providing support and care as part of a multidisciplinary team and keen to develop your skills in a structured and supportive environment please do apply for this unique new role.

Main duties of the job

The GP Assistant will:

  • Sort clinical post and prioritise for the GP in terms of actions. Signposting documents to others such as clinical pharmacist etc.
  • Extract all information from clinical letters that needs coding and adding to clinical notes.
  • Arranging appointments, referrals, tests and follow up appointments for patients
  • Preparing patients to see the GP, taking a brief clinical history and performing basic assessments in readiness for the GP appointment.
  • Testing urine, taking blood pressure, ECGs & phlebotomy.
  • Completing basic administration for the GP to approve and sign documents such as insurance forms, mortgage, benefits agency forms etc.
  • Explaining treatment procedures to patients.
  • Helping the GP liaise with outside agencies e.g. contacting the hospital getting hold of an on-call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s)
  • Support the GP with immunisations/wound care.

Please see full job description for further details.

About us

DHC is a GP Federation, representing 105,000 patients providing a wide range of quality healthcare services including elective care, Talking Therapies, community healthcare and primary care across Surrey, We are registered with the CQC (Care Quality Commission) and we are an accredited AQP (Any Qualified Provider).

DHC is working at the centre of the local health system to evolve and deliver integrated care and that requires strong partnerships with many organisations. In all of our services, we aim to put the patient at the centre of their care, make sure our services are easy to access by local patients and reduce waiting times for patients.

GP practices have been brought together into Primary Care Networks (or PCNs) to offer services in the local community. There are four Primary Care Networks as part of the DHC Federation, Redhill Phoenix PCN, Dorking PCN, South Tandridge PCN and Integrated Care Partnership PCN. The PCNs are critical to the changing NHS and are the focal point of all locally developed planning and service delivery.

Benefits

  • Competitive salaries
  • Become part of a friendly, professional team
  • Enhanced maternity / shared parental leave
  • We provide opportunities for training and development
  • We offer membership of the NHS Pension scheme and minimum of 27 days annual leave (plus Bank holidays)

DHC actively encourage and promote diversity, ensure all voices are heard and included and are committed to equal opportunities for all.

Details

Date posted

28 June 2023

Pay scheme

Other

Salary

£23,949 a year DOE

Contract

Permanent

Working pattern

Full-time

Reference number

U0103-23-0036

Job locations

The Surgery

Tanners Meadow

Brockham

Betchworth

Surrey

RH3 7NJ


The Leith Hill Practice

168 The Street

Capel

Dorking

Surrey

RH5 5EN


Medwyn Centre

Reigate Road

Dorking

Surrey

RH4 1SD


New House Surgery

South Street

Dorking

Surrey

RH4 2QR


Job description

Job responsibilities

The General Practice Assistant (GPA) is a new role and provides a unique opportunity to work in the NHS primary care team and implement a fulfilling role providing care for the local population alongside a team of GPs and other clinical and non-clinical members.

Please view supporting link for the full job description and person specification.

Job description

Job responsibilities

The General Practice Assistant (GPA) is a new role and provides a unique opportunity to work in the NHS primary care team and implement a fulfilling role providing care for the local population alongside a team of GPs and other clinical and non-clinical members.

Please view supporting link for the full job description and person specification.

Person Specification

Qualifications

Essential

  • Good standard of education with excellent literacy and numeracy skills

Experience

Essential

  • Experience working with the general public in a similar role
  • Experience working in a health care setting
  • Experience working in the NHS/Primary Care General Practice setting
  • Understanding of community services and personalised care
  • Experience of producing agendas and minutes for meetings

Desirable

  • Experience of managing a complex administrative role

Skills and Aptitudes

Essential

  • Excellent communication skills (written and oral) including the ability to listen
  • Strong and confident IT skills including MS Office and databases
  • Excellent administrative skills working under own initiative at times
  • Effective time management skills, often in a fast paced environment
  • Proven problem solving and analytical skills
  • Ability to adapt to changing situations and changing needs of the service
  • Excellent customer care skills
  • Motivated to achieve good outcomes for patients
  • Able to follow policies and procedures effectively
  • Able to maintain confidentiality at all times

Desirable

  • Knowledge of GP clinical systems EMIS TPP SystmOne
Person Specification

Qualifications

Essential

  • Good standard of education with excellent literacy and numeracy skills

Experience

Essential

  • Experience working with the general public in a similar role
  • Experience working in a health care setting
  • Experience working in the NHS/Primary Care General Practice setting
  • Understanding of community services and personalised care
  • Experience of producing agendas and minutes for meetings

Desirable

  • Experience of managing a complex administrative role

Skills and Aptitudes

Essential

  • Excellent communication skills (written and oral) including the ability to listen
  • Strong and confident IT skills including MS Office and databases
  • Excellent administrative skills working under own initiative at times
  • Effective time management skills, often in a fast paced environment
  • Proven problem solving and analytical skills
  • Ability to adapt to changing situations and changing needs of the service
  • Excellent customer care skills
  • Motivated to achieve good outcomes for patients
  • Able to follow policies and procedures effectively
  • Able to maintain confidentiality at all times

Desirable

  • Knowledge of GP clinical systems EMIS TPP SystmOne

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dorking Healthcare Ltd.

Address

The Surgery

Tanners Meadow

Brockham

Betchworth

Surrey

RH3 7NJ


Employer's website

https://dhcclinical.co.uk/ (Opens in a new tab)

Employer details

Employer name

Dorking Healthcare Ltd.

Address

The Surgery

Tanners Meadow

Brockham

Betchworth

Surrey

RH3 7NJ


Employer's website

https://dhcclinical.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

PCN service manager

Wysan Lau-Kaloga

wysan.lau-kaloga@nhs.net

Details

Date posted

28 June 2023

Pay scheme

Other

Salary

£23,949 a year DOE

Contract

Permanent

Working pattern

Full-time

Reference number

U0103-23-0036

Job locations

The Surgery

Tanners Meadow

Brockham

Betchworth

Surrey

RH3 7NJ


The Leith Hill Practice

168 The Street

Capel

Dorking

Surrey

RH5 5EN


Medwyn Centre

Reigate Road

Dorking

Surrey

RH4 1SD


New House Surgery

South Street

Dorking

Surrey

RH4 2QR


Supporting documents

Privacy notice

Dorking Healthcare Ltd.'s privacy notice (opens in a new tab)