Job summary
Are you passionate about providing excellent primary care?
Thats our focus at Sussex Primary Care.We work with GPs, Nurses, Pharmacists, Paramedics,practice staff and patients to achieve a different kind of future for primary care.Our growing organisation is driven by the sole ambition of delivering excellent care to our population while looking after the people who do the caring.
We are looking for an Administrator to join our Wadhurst Medical Group administration team, to provide a specialist resource for patients within our practice in collaboration with other members of the multidisciplinary team.
Main duties of the job
- Triaging, scanning, coding and clinical letters in line with practice protocols.
- Accurately summarising and coding relevant information into patients electronic healthcare records.
- Completing new patient registrations and dealing with registration queries.
- Completing referrals sent by the clinical team, in order of urgency, ensuring that where appropriate, the correct service is chosen in the NHS e-Referral Service (e-RS) and blood results or any other require information are sent with the referral.
- Managing queries from patients regarding referrals.
- Processing death notifications and completing medical examiner/coroner referrals in line with practice protocols.
- Undertaking routine tasks sent by clinical team members.
- Supporting the reception team when required.
- Taking the post to the Post Office at the end of every day.
- Supporting the completion of any private work that comes into the practice from either patients or external organisations (e.g. insurance companies).
- Providing support and advice to trainee GPs, locums and regular GPs regarding referral pathways.
- Building relationships with GPs, Locums, Nurses and other clinical and non-clinical practice staff, and providing any other administrative support as required, in line with the needs of the practice.
- Maintaining a clean and tidy working area at all times.
About us
Wadhurst Medical Group offers general medical services to people living and working in Wadhurst,Ticehurst and the surrounding area of East Sussex on the border of Kent. The Surgery is run by Sussex Primary Care Ltd -https://www.sussexprimarycare.co.uk/.
Sussex Primary Care (SPC) manage several GP surgeries across Sussex.The business is a wholly owned subsidiary of Sussex Community NHS Foundation Trust (SCFT) and was set up to support GP practices looking for a different way of working, forming a unique and innovative partnership between GP services and NHS Community Services.
Job description
Job responsibilities
Job responsibilities will include:
- Triaging, scanning, coding and workflowing clinical letters in line with practice protocols.
- Accurately summarising and coding relevant information into patients electronic healthcare records.
- Monitoring generic email boxes and actioning emails in a timely manner.
- Photocopying documentation as required.
- Completing new patient registrations and dealing with registration queries.
- Completing referrals sent by the clinical team, in order of urgency, ensuring that where appropriate, the correct service is chosen in the NHS e-Referral Service (e-RS) and blood results or any other require information are sent with the referral.
- Booking appointments for patients where further investigations are required.
- Sending Advice and Guidance requests on behalf of clinical team members and ensuring responses are saved on patients electronic healthcare records and communicated to the referring clinician.
- Monitoring and actioning e-RS worklists.
- Managing queries from patients regarding referrals.
- Processing death notifications and completing medical examiner/coroner referrals in line with practice protocols.
- Undertaking routine tasks sent by clinical team members.
- Supporting the reception team when required.
- Taking the post to the Post Office at the end of every day.
- Supporting the completion of any private work that comes into the practice from either patients or external organisations (e.g. insurance companies).
- Providing support and advice to trainee GPs, locums and regular GPs regarding referral pathways.
- Building relationships with GPs, Locums, Nurses and other clinical and non-clinical practice staff, and providing any other administrative support as required, in line with the needs of the practice.
- Maintaining a clean and tidy working area at all times.
Job description
Job responsibilities
Job responsibilities will include:
- Triaging, scanning, coding and workflowing clinical letters in line with practice protocols.
- Accurately summarising and coding relevant information into patients electronic healthcare records.
- Monitoring generic email boxes and actioning emails in a timely manner.
- Photocopying documentation as required.
- Completing new patient registrations and dealing with registration queries.
- Completing referrals sent by the clinical team, in order of urgency, ensuring that where appropriate, the correct service is chosen in the NHS e-Referral Service (e-RS) and blood results or any other require information are sent with the referral.
- Booking appointments for patients where further investigations are required.
- Sending Advice and Guidance requests on behalf of clinical team members and ensuring responses are saved on patients electronic healthcare records and communicated to the referring clinician.
- Monitoring and actioning e-RS worklists.
- Managing queries from patients regarding referrals.
- Processing death notifications and completing medical examiner/coroner referrals in line with practice protocols.
- Undertaking routine tasks sent by clinical team members.
- Supporting the reception team when required.
- Taking the post to the Post Office at the end of every day.
- Supporting the completion of any private work that comes into the practice from either patients or external organisations (e.g. insurance companies).
- Providing support and advice to trainee GPs, locums and regular GPs regarding referral pathways.
- Building relationships with GPs, Locums, Nurses and other clinical and non-clinical practice staff, and providing any other administrative support as required, in line with the needs of the practice.
- Maintaining a clean and tidy working area at all times.
Person Specification
Experience
Essential
- Administrative experience
Desirable
Person Specification
Experience
Essential
- Administrative experience
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
