Job summary
As a Recovery Coordinator - Navigator, you will support individuals who have physical or
mental health barriers to accessing mainstream service.
You will support by developing a package of care via referrals to community
and statutory agencies and provide wraparound support to address physical
and mental health needs whilst delivering interventions to stabilise or reduce
substance use.
Main duties of the job
- Obtain referrals electronically and in person from third party sources as Hospitals, Mental Health Liaison Teams and GPs
- Liaise with hospitals as part of discharge planning to effectively support within the community
- Conduct Triage and assessments for all referrals from Hospitals and GP, as well as assessing referrals from GP surgeries and any self-referrals where mental or physical health barriers would impact on access to treatment
- Utilise home visits and community venues for one to one and group work sessions
- Make referrals to statutory and community organisation to address physical and mental health barriers
- Ensure a MDT approach to caseload management to ensure lead agencies are involved and actively supporting service users
About us
Change Grow Liveare a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
Our core values areBe open, be compassionate and be boldand our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.
We believe that having diverse people working as part of our team makes us the organisation that we are.
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and to make Change Grow Live a great place to work. If you have any feedback on our recruitment processes (good or bad) wed love to hear from you so that we can make sure they are fair and we attract and recruit the best, most diverse workforce possible.
The safety of vulnerable children, young people and adults is our absolute priority. We will support you in your role to make sure that you are equipped to support the safety of people who use our services and those around them, to the highest standard possible.
Job description
Job responsibilities
- Obtain referrals electronically and in person from third party sources as
Hospitals, Mental Health Liaison Teams and GPs.
- Liaise with hospitals as part of discharge planning to effectively support
within the community.
- Conduct Triage and assessments for all referrals from Hospitals and GP, as
well as assessing referrals from GP surgeries and any self-referrals where
mental or physical health barriers would impact on access to treatment.
- Utilise home visits and community venues for one to one and group work
sessions.
- Make referrals to statutory and community organisation to address
physical and mental health barriers.
- Ensure a MDT approach to caseload management to ensure lead
agencies are involved and actively supporting service users.
- Any other duties as agreed with management in line with the remit of
the role.
Job description
Job responsibilities
- Obtain referrals electronically and in person from third party sources as
Hospitals, Mental Health Liaison Teams and GPs.
- Liaise with hospitals as part of discharge planning to effectively support
within the community.
- Conduct Triage and assessments for all referrals from Hospitals and GP, as
well as assessing referrals from GP surgeries and any self-referrals where
mental or physical health barriers would impact on access to treatment.
- Utilise home visits and community venues for one to one and group work
sessions.
- Make referrals to statutory and community organisation to address
physical and mental health barriers.
- Ensure a MDT approach to caseload management to ensure lead
agencies are involved and actively supporting service users.
- Any other duties as agreed with management in line with the remit of
the role.
Person Specification
Qualifications
Essential
- No formal qualification but have an excellent understanding of drug and alcohol issues and experience of working within a related field.
Desirable
- Advanced professional qualification in substance misuse, counselling, or social work.
Experience
Essential
- Experience of supporting and advising service users with complex needs to achieve successful outcomes.
- Have an understanding of the support and services available to address mental and physical health needs.
- To hold a driving license and have access to a car.
- Be an excellent communicator, both verbal and written with good IT skills
- Proactive and able to work on own initiative with excellent time management and prioritising skills.
- Have a good working knowledge of mental health interventions, services, and good practice.
- Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders.
Desirable
- Good working knowledge of mental health interventions, services and good practice.
Person Specification
Qualifications
Essential
- No formal qualification but have an excellent understanding of drug and alcohol issues and experience of working within a related field.
Desirable
- Advanced professional qualification in substance misuse, counselling, or social work.
Experience
Essential
- Experience of supporting and advising service users with complex needs to achieve successful outcomes.
- Have an understanding of the support and services available to address mental and physical health needs.
- To hold a driving license and have access to a car.
- Be an excellent communicator, both verbal and written with good IT skills
- Proactive and able to work on own initiative with excellent time management and prioritising skills.
- Have a good working knowledge of mental health interventions, services, and good practice.
- Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders.
Desirable
- Good working knowledge of mental health interventions, services and good practice.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
