Complex Case Recovery Coordinator

Job description

Job responsibilities

Act as main care coordinator overseeing assigned groups of service users, providing: screening; asset mapping; comprehensive assessments; recovery planning (using motivational interviewing techniques) and reviews of care.

Coordinate a tailor-made package of care including: Recognised psycho-social interventions; 1to1 key work, POD and group work; Clinical interventions; Harm minimisation and brief interventions.The post holder will be the broker for these interventions, but will not regularly deliver them.

Carry out comprehensive service user assessments, including asset mapping of community resources and develop individual recovery plans that clearly identify how achieving each goal will enable progression in addressing substance use and re/integrating into the community.

Support the development of service based recovery communities.

Further develop CGLs links with local recovery groups / mutual aid groups.

Ensure the timely and accurate collection, recording and reporting of specified data.

Assess suitability for groups in terms of risk and special needs

Carry out risk assessments and risk management.

Triage assessment and onward referral to a range of treatment/community support agencies.

Work with prescribing clinicians to support substitute prescribing regimes to improve social functioning.

To be creative and innovative so that the post best meets the needs of the service user, promoting access in to treatment, and continued engagement with underrepresented communities.

Ensure that all aspects of confidentiality are adhered to and that consent to share information is a key element to building trusting therapeutic alliances.

Help individuals to develop recovery resources and access peer and mutual support groups to develop their own recovery capital.

Work and liaise with other agencies involved with the service users broader care plan including health services, hospitals and GPs.

To support the smooth running of the service, by contributing to tasks such as reception, duty cover, and clinical duties on an ad hoc basis.

Provide health education especially in regard to harm minimisation, blood borne viruses and overdose prevention.

To assist and carry out appropriate screening processes including DBST, urine and saliva tests, after completion of appropriate training or demonstration of relevant experience.

To carry out key harm reduction strategies such as running of the Needle Exchange and distribution of Naloxone, after completion of appropriate training or demonstration of relevant experience.

Ensure that all data requirements in relation to service users are met within defined deadlines.

The above is an outline of the post holders duties and responsibilities. It is not intended as an exhaustive list and may change from time to time to meet the changing needs of CGL.

CGLs commitment to you

CGL works within the following framework and requires all employees to do the same.

Equal Opportunities

CGL are committed to creating an inclusive environment, which celebrates difference and allows our staff and service users to flourish. CGL are committed to promoting and ensuring anti discriminatory practices through our organisational values, policies, and procedures, which we expect all staff to promote and adhere to. CGL expect all staff to challenge prejudice and discrimination, to support staff with this we offer robust supervision alongside training and development opportunities to continually improve equality, diversity, and inclusion practices.

Vision

CGL enables people to make the positive changes necessary to lead independent and purposeful lives and create safer, healthier communities.

Career Development and Progression

CGL is committed to providing its staff with opportunities for personal and professional development. We provide an internal training and development program and aim to keep all our people up to date with new legislation and trends in social care work, with specialist training provided as required. Where appropriate, staff undertake external training courses in line with their development needs.

Safeguarding

CGL are committed to ensuring the safeguarding and wellbeing of children and adults at risk, and all applicants will be required to demonstrate understanding of and commitment to best safeguarding practice.

Person Specification

Experience

Essential

• Have a strong understanding of substance misuse issues and experience of working within a similar field.
• Be an excellent communicator, both verbal and written with good IT skills.
• Proactive and able to work on own initiative with excellent time management and prioritising skills.
• Have a good working knowledge of mental health interventions, services, and good practice.
• Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders.
• Ability to manage change successfully in a way that prioritises the needs of service users.
• Understand the importance of information governance processes and commit to follow and apply all necessary safeguards.
• Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Change Grow Live

Address

Change Grow Live

183-185 Whitechapel Road

Whitechapel

Greater London

E1 1DN

Employer's website

https://www.changegrowlive.org/ (Opens in a new tab)