Job summary
Due to internal promotion, an exciting opportunity has arisen to join North Hampshire Urgent Care (NHUC) as Medical Director, a key executive leadership role in a forward-thinking, values-driven organisation delivering high-quality urgent and primary care services across our region.
We are particularly interested in candidates who:
- Can inspire and influence clinical teams across both employed and self-employed models
- Have experience in leading through collaboration and delivering learning-focused responses to serious incidents
- Understand the challenges and opportunities of integrated urgent care delivery
- Bring strong stakeholder relationships, ideally with ICBs, Primary Care, Commissioners, and Acute Trusts
- Are highly motivated, adaptable, and values-led
The successful candidate will be encouraged to work some clinical shifts to retain hands-on insight into our services and shape their future development.
This is a rewarding and impactful role at a pivotal time for NHUC. If you are a strategic thinker, natural collaborator, and passionate about improving patient care, we would be delighted to hear from you.
We may close this advert early should we recieve a high number of applications.
Interviews will be held on the 18th August 2025.
Main duties of the job
We are looking for a GMC-registered General Practitioner (on the performers list) with substantial experience in both urgent and primary care, who brings both credibility and compassion to clinical leadership. The Medical Director will provide visible, strategic, and inclusive leadership to our employed and self-employed clinicians, working closely with our Director of Nursing and Quality to co-lead clinical governance, patient safety, and service quality.
As a full member of the Management Council (Board), you will help shape our direction and strategy, lead our Clinical Governance Framework, and represent NHUC within the broader NHS system. You will also act as Caldicott Guardian, Safeguarding GP Lead, and be a core part of contract, quality, and partnership discussions. Your leadership will help ensure that our services remain safe, effective, and responsive in a complex and evolving landscape.
About us
NHUC is a Community Benefit Society operating independently in close partnership with the NHS. We provide Integrated Urgent Care services across the Frimley and Hampshire & Isle of Wight ICS footprints, talking therapies through our TalkPlus division, and work closely with local acute trusts on services such as urgent treatment centres and virtual wards. We are agile, innovative, and growing, now employing over 200 staff and working with 100+ self-employed clinicians, with annual revenues exceeding £18m.
Job description
Job responsibilities
Purpose
To be an active member of NHUCs Management Council (Board) and to provide senior medical leadership across all NHUC Services. To undertake key legal roles such as Caldicott Guardian and GP Safeguarding lead. To represent NHUC at system and partnership clinical meetings and to role model NHUCs values at all times.
It is a requirement that the Medical Director must be GMC registered and on the performers list. It is hoped that the incumbent will take the opportunity to work clinical shifts to retain an appreciation of the services offered and help shape that future growth.
Main Duties and Responsibilities
The Medical Director will
Be a proactive member of the Management Council and the executive leadership team, supporting the CEO and other team members
Be NHUCs medical voice across both the systems that we work in and at integrated partnership board level when required.
Provide strong and effective medical leadership to our employed and self-employed GPs as well as our wider clinician body to ensure that NHUCs clinical strategy is viable and effectively implemented
Lead the management of clinical staff, in partnership with our Director of Nursing and ensure that they deliver safe and high-quality care to patients
Carry joint accountability with the Director of Nursing for implementation of NHUCs Clinical Governance Strategy
Along with the Director of Nursing take responsibility for clinical risk management and report to the Chief Executive on all relevant matters
Ensure that NHUC delivers all its clinical targets
Act as the NHUC Caldicott Guardian and NHUCs GP Safeguarding lead as well as to take the lead on NHUCs Controlled Drugs.
Work with The Director of Operations to implement new programs or areas of work and to lead projects as and when required
Key Responsibility Areas
External Relationships
Forge strong working relationships with the other Medical Directors across the system at ICS and ICP level
Represent NHUC in conjunction with the Director of Nursing at system clinical meetings
Be part of the NHUC team at contract review meetings and input to all contract and quality reports as required
Service Planning
Work closely with the Operational Managers and Head of Quality in the delivery of the clinical workforce plan which achieves compliance with regulations and professional guidance
Be an active member of the Operational team. Actively participate in the site operational meetings and ensure a full understanding of the financial and operational position.
To be a visible medical leader in both HIOW and Frimley ICSs as well as the HIOW IUC program
Medical Management
Provide effective professional leadership to and management of all medical staff working in NHUC
Ensuring that the performance of medical staff is conducive to the delivery of NHUCs clinical strategy and wider objectives and values
Clinical Governance and Patient Care
- Lead on Clinical Governance with responsibility for clinical audit, effectiveness and matters involving doctors
- Ensure the delivery of an effective Clinical Governance strategy
- Safeguarding Lead GP
- Lead on the use of Controlled Drugs within NHUC
Professional Advice and Leadership
- Provide appropriate professional and clinical leadership and be responsible for supervising the conduct and performance of all doctors working on all NHUC sites.
- Ensure that NHUC complies with the requirement for information governance
- Promote the need for continuous improvement and excellence in the provision of clinical services throughout NHUC
- Advise on the impact of professional issues, statutory requirements, changes in clinical practice and the provision of clinical services
- Ensure knowledge is continually up to date and lead with the Director of Nursing to disseminate that knowledge to our teams
- Provide clinical and peer leadership support to TalkPlus as requested
Education
- Provide guidance on the development and implementation of a clinical education strategy and lead with the implementation of those events
- Lead the Clinical Guardian Program, attend panel meetings and with the auditors lead on GP feedback and reflection
Corporate Responsibility
- In conjunction with the Chief Executive, participate fully in the overall leadership of NHUC.
- Play a full and active role in the debates and discussions of the Council Members.
- Be an active participant in the IUC, Primary Care and UTC Management Executive meetings and work closely with other Executives to achieve improvements in the quality and efficiency of patient services.
- Work with the other Executives to ensure that NHUC meets all its corporate responsibilities including finance, contracts, corporate and clinical governance and Health and Safety.
- Adhere to the standards laid down in the NHS Code of Conduct for Managers at and act in a manner that reflects and promotes the values of the Company.
Job description
Job responsibilities
Purpose
To be an active member of NHUCs Management Council (Board) and to provide senior medical leadership across all NHUC Services. To undertake key legal roles such as Caldicott Guardian and GP Safeguarding lead. To represent NHUC at system and partnership clinical meetings and to role model NHUCs values at all times.
It is a requirement that the Medical Director must be GMC registered and on the performers list. It is hoped that the incumbent will take the opportunity to work clinical shifts to retain an appreciation of the services offered and help shape that future growth.
Main Duties and Responsibilities
The Medical Director will
Be a proactive member of the Management Council and the executive leadership team, supporting the CEO and other team members
Be NHUCs medical voice across both the systems that we work in and at integrated partnership board level when required.
Provide strong and effective medical leadership to our employed and self-employed GPs as well as our wider clinician body to ensure that NHUCs clinical strategy is viable and effectively implemented
Lead the management of clinical staff, in partnership with our Director of Nursing and ensure that they deliver safe and high-quality care to patients
Carry joint accountability with the Director of Nursing for implementation of NHUCs Clinical Governance Strategy
Along with the Director of Nursing take responsibility for clinical risk management and report to the Chief Executive on all relevant matters
Ensure that NHUC delivers all its clinical targets
Act as the NHUC Caldicott Guardian and NHUCs GP Safeguarding lead as well as to take the lead on NHUCs Controlled Drugs.
Work with The Director of Operations to implement new programs or areas of work and to lead projects as and when required
Key Responsibility Areas
External Relationships
Forge strong working relationships with the other Medical Directors across the system at ICS and ICP level
Represent NHUC in conjunction with the Director of Nursing at system clinical meetings
Be part of the NHUC team at contract review meetings and input to all contract and quality reports as required
Service Planning
Work closely with the Operational Managers and Head of Quality in the delivery of the clinical workforce plan which achieves compliance with regulations and professional guidance
Be an active member of the Operational team. Actively participate in the site operational meetings and ensure a full understanding of the financial and operational position.
To be a visible medical leader in both HIOW and Frimley ICSs as well as the HIOW IUC program
Medical Management
Provide effective professional leadership to and management of all medical staff working in NHUC
Ensuring that the performance of medical staff is conducive to the delivery of NHUCs clinical strategy and wider objectives and values
Clinical Governance and Patient Care
- Lead on Clinical Governance with responsibility for clinical audit, effectiveness and matters involving doctors
- Ensure the delivery of an effective Clinical Governance strategy
- Safeguarding Lead GP
- Lead on the use of Controlled Drugs within NHUC
Professional Advice and Leadership
- Provide appropriate professional and clinical leadership and be responsible for supervising the conduct and performance of all doctors working on all NHUC sites.
- Ensure that NHUC complies with the requirement for information governance
- Promote the need for continuous improvement and excellence in the provision of clinical services throughout NHUC
- Advise on the impact of professional issues, statutory requirements, changes in clinical practice and the provision of clinical services
- Ensure knowledge is continually up to date and lead with the Director of Nursing to disseminate that knowledge to our teams
- Provide clinical and peer leadership support to TalkPlus as requested
Education
- Provide guidance on the development and implementation of a clinical education strategy and lead with the implementation of those events
- Lead the Clinical Guardian Program, attend panel meetings and with the auditors lead on GP feedback and reflection
Corporate Responsibility
- In conjunction with the Chief Executive, participate fully in the overall leadership of NHUC.
- Play a full and active role in the debates and discussions of the Council Members.
- Be an active participant in the IUC, Primary Care and UTC Management Executive meetings and work closely with other Executives to achieve improvements in the quality and efficiency of patient services.
- Work with the other Executives to ensure that NHUC meets all its corporate responsibilities including finance, contracts, corporate and clinical governance and Health and Safety.
- Adhere to the standards laid down in the NHS Code of Conduct for Managers at and act in a manner that reflects and promotes the values of the Company.
Person Specification
Skills
Essential
- Ability to describe, shape and implement a vision for high class clinical care, inspiring others to follow.
- Strong relationship building with both internal and external stakeholders, up to and including at board level
- Highly developed system working skills
- Excellent communication skills; verbal and written
- Able to demonstrate a professional approach at all times whilst under pressure
- Able to hold others to account for agreed targets
- Ability to adapt personal style in order to influence others and gain buy in for ideas.
- Exceptional negotiation skills
Knowledge
Essential
- Up to date knowledge of the legal and ethical framework for GP practice
- In depth knowledge of compliance, governance and risk within a health setting including PSIRF and the management of Serious incidents
Desirable
- Good contacts with the senior medical leadership of HIOW and Frimley ICSs, as well as FHFT and HHFT.
- Demonstrable understanding of the commissioning world and opportunities under the NHS Ten Year Plan
Experience
Essential
- Significant experience of working in General Practice, both in and out of hours, and in the Urgent Care environment.
- Experience of working closely with Emergency Department colleagues in a collaborative manner to deliver services for our patients.
- Previous success in the management of Primary Care colleagues, of advising clinical teams in a range of clinical and professional matters and a demonstratable ability to lead a team of self-employed GPs to deliver a common purpose
- Proven ability to work as part of a management team
- Previous success in developing a culture of openness in response to SI and developing a culture of learning
- Experience of CQC inspection regimes
Desirable
- Previous experience of executive level working in a healthcare organisation
- Regional or National exposure or visibility around IUC
- Previous success in delivering a comprehensive governance strategy and robust governance structures within a healthcare environment
Qualifications
Essential
- General Practitioner registered with the GMC and on the Performers List
Personal Attributes
Essential
- Highly self-motivated
- Confident, articulate, diplomatic, empathetic and tactful
- Exhibits energy and resilience to drive through results
- Able to demonstrate flexibility with work hours and cover for others
- Be an advocate for NHUC
Person Specification
Skills
Essential
- Ability to describe, shape and implement a vision for high class clinical care, inspiring others to follow.
- Strong relationship building with both internal and external stakeholders, up to and including at board level
- Highly developed system working skills
- Excellent communication skills; verbal and written
- Able to demonstrate a professional approach at all times whilst under pressure
- Able to hold others to account for agreed targets
- Ability to adapt personal style in order to influence others and gain buy in for ideas.
- Exceptional negotiation skills
Knowledge
Essential
- Up to date knowledge of the legal and ethical framework for GP practice
- In depth knowledge of compliance, governance and risk within a health setting including PSIRF and the management of Serious incidents
Desirable
- Good contacts with the senior medical leadership of HIOW and Frimley ICSs, as well as FHFT and HHFT.
- Demonstrable understanding of the commissioning world and opportunities under the NHS Ten Year Plan
Experience
Essential
- Significant experience of working in General Practice, both in and out of hours, and in the Urgent Care environment.
- Experience of working closely with Emergency Department colleagues in a collaborative manner to deliver services for our patients.
- Previous success in the management of Primary Care colleagues, of advising clinical teams in a range of clinical and professional matters and a demonstratable ability to lead a team of self-employed GPs to deliver a common purpose
- Proven ability to work as part of a management team
- Previous success in developing a culture of openness in response to SI and developing a culture of learning
- Experience of CQC inspection regimes
Desirable
- Previous experience of executive level working in a healthcare organisation
- Regional or National exposure or visibility around IUC
- Previous success in delivering a comprehensive governance strategy and robust governance structures within a healthcare environment
Qualifications
Essential
- General Practitioner registered with the GMC and on the Performers List
Personal Attributes
Essential
- Highly self-motivated
- Confident, articulate, diplomatic, empathetic and tactful
- Exhibits energy and resilience to drive through results
- Able to demonstrate flexibility with work hours and cover for others
- Be an advocate for NHUC
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).