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Primary Eyecare Services

Governance Officer

Information:

This job is now closed

Job summary

Primary Eyecare Services is looking for a Governance Officer to join its expanding Quality team. the role offers hybrid working with a wide range of employee benefits.

Main duties of the job

Primary Eyecare Services is looking for a Governance Officer. This is to support the Quality and Governance team in the delivery of key aspects of work across Quality and Compliance, including ongoing registration with Care Quality Commission (CQC). The role will include reviewing and policies, audits, DPIAs and development of resources and reports as required for compliance against the NHS standard contract. The successful applicant will report to the Director of Quality and Governance.

About us

The Quality team currently consists of 4 employees with the orgnsiation employing over 130 people. Primary Eyecare Services (PES) is an established provider of high-quality extended eye care services (those beyond sight testing) utilising a large network of optical practice subcontractors across England (~2500). PES currently holds and manages contracts on behalf of the primary eye care network, spanning more than 28 integrated care systems and delivering over 450,000 episodes of patient care each year with a total annual turnover of ~£25+million. PES is a not-for-profit company, limited by guarantee. This sees the majority of generated income pass through to frontline eye care services in optical practices.

Primary Eyecare Services (PES) is a CQC Registered provider also delivering NHS urgent eyecare telemedicine and NHS referral management services through its Contact Centre located in Ancoats, Manchester.

Details

Date posted

02 January 2025

Pay scheme

Other

Salary

£28,000 to £33,000 a year

Contract

Permanent

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

U0069-25-0000

Job locations

Waulk Mill [2.3]

51 Bengal Street

Manchester

Cheshire

M4 6LN


Job description

Job responsibilities

Role Purpose

Primary Eyecare Services is looking for a Governance Officer. This is to support the Quality and Governance team in the delivery of key aspects of work across Quality and Compliance, including ongoing registration with Care Quality Commission (CQC). The role will include reviewing and policies, audits, DPIAs and development of resources and reports as required for compliance against the NHS standard contract. The successful applicant will report to the Director of Quality and Governance.

Responsibilities

Supporting the development, review and implementation of policies and SOPs.

Support organisation with Information Governance and Data Protection processes, including but not limited to Data Protection Impact Assessments (DPIA), reporting, investigation, training and support the completion of the Data Protection and Security Toolkit (DSPT).

Support procurements across the organisation.

Support the preparation of information in relation to the organisation of CQC assurance checks and other external reviews as they arise.

Development of reports for quality and compliance.

Report writing, support the development of Annual Quality Plan, Carbon Reduction Plan, PSIRF Plan and other plans as required within NHS standard contract and/or ongoing CQC registration.

Testing and Review of Business Continuity Plans with development of mitigations.

Achieving and maintaining accreditations e.g. Cyber Essentials Plus, ISO accreditations, etc.

Developing the necessary knowledge and expertise to be able to respond effectively to enquiries from internal and external stakeholders.

Compliance audits across the organisation based on commissioner requests and regulators.

Support the delivery of compliance requirements for an NHS organisation E.g. Modern Slavery Act, Counter Fraud, etc.

Review national guidance and provide opinion

Needs to be time conscious to meet deadlines

The role will be a hybrid role based from the PES office (Manchester M4 6LN) with the opportunity to work from home from time to time.

Job description

Job responsibilities

Role Purpose

Primary Eyecare Services is looking for a Governance Officer. This is to support the Quality and Governance team in the delivery of key aspects of work across Quality and Compliance, including ongoing registration with Care Quality Commission (CQC). The role will include reviewing and policies, audits, DPIAs and development of resources and reports as required for compliance against the NHS standard contract. The successful applicant will report to the Director of Quality and Governance.

Responsibilities

Supporting the development, review and implementation of policies and SOPs.

Support organisation with Information Governance and Data Protection processes, including but not limited to Data Protection Impact Assessments (DPIA), reporting, investigation, training and support the completion of the Data Protection and Security Toolkit (DSPT).

Support procurements across the organisation.

Support the preparation of information in relation to the organisation of CQC assurance checks and other external reviews as they arise.

Development of reports for quality and compliance.

Report writing, support the development of Annual Quality Plan, Carbon Reduction Plan, PSIRF Plan and other plans as required within NHS standard contract and/or ongoing CQC registration.

Testing and Review of Business Continuity Plans with development of mitigations.

Achieving and maintaining accreditations e.g. Cyber Essentials Plus, ISO accreditations, etc.

Developing the necessary knowledge and expertise to be able to respond effectively to enquiries from internal and external stakeholders.

Compliance audits across the organisation based on commissioner requests and regulators.

Support the delivery of compliance requirements for an NHS organisation E.g. Modern Slavery Act, Counter Fraud, etc.

Review national guidance and provide opinion

Needs to be time conscious to meet deadlines

The role will be a hybrid role based from the PES office (Manchester M4 6LN) with the opportunity to work from home from time to time.

Person Specification

Experience

Essential

  • Devising work schedules and progressing to meet agreed target dates.
  • Able to analyse complex and sensitive information from a wide variety of sources in relation to CQC requirements, External Agency visits and Quality Accounts
  • Report writing
  • Ability to use standard IT packages.
  • Ability to prioritise against a background of competing priorities.
  • Ability to perform literature searches to identify areas of best practice and national guidance, using these to inform policy development.
  • Accuracy and attention to detail
  • Understand the principles of governance, compliance and quality improvement

Desirable

  • NHS / Healthcare background
  • Experience in Information Governance and Data Protection

Qualifications

Desirable

  • Qualified to degree level
Person Specification

Experience

Essential

  • Devising work schedules and progressing to meet agreed target dates.
  • Able to analyse complex and sensitive information from a wide variety of sources in relation to CQC requirements, External Agency visits and Quality Accounts
  • Report writing
  • Ability to use standard IT packages.
  • Ability to prioritise against a background of competing priorities.
  • Ability to perform literature searches to identify areas of best practice and national guidance, using these to inform policy development.
  • Accuracy and attention to detail
  • Understand the principles of governance, compliance and quality improvement

Desirable

  • NHS / Healthcare background
  • Experience in Information Governance and Data Protection

Qualifications

Desirable

  • Qualified to degree level

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Eyecare Services

Address

Waulk Mill [2.3]

51 Bengal Street

Manchester

Cheshire

M4 6LN


Employer's website

https://primaryeyecare.co.uk/ (Opens in a new tab)

Employer details

Employer name

Primary Eyecare Services

Address

Waulk Mill [2.3]

51 Bengal Street

Manchester

Cheshire

M4 6LN


Employer's website

https://primaryeyecare.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Quality Manager

Kay Hooper

kay.hooper@primaryeyecare.co.uk

Details

Date posted

02 January 2025

Pay scheme

Other

Salary

£28,000 to £33,000 a year

Contract

Permanent

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

U0069-25-0000

Job locations

Waulk Mill [2.3]

51 Bengal Street

Manchester

Cheshire

M4 6LN


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