Greenwich PCN Alliance

PCN General Practice Assistant

The closing date is 13 June 2025

Job summary

A General Practice Assistant will support General Practice with smooth running of clinics by performing the more routine administration and clinical tasks on behalf of the GP freeing up their time to focus on the patient.

Main duties of the job

Sorting all clinical post and prioritising for the GP in terms of actions. Signposting some post to others such as clinical pharmacist etc.

Extracting all information from clinical letters that needs coding and adding to notes

Arranging appointments, referrals, tests and follow up appointments of patients

Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment.

Dipping urine, taking blood pressure, ECGs & phlebotomy

Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc

Explaining treatment procedures to patients.

Helping the GP liase with outside agencies e.g. getting an on call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultations.

Support the GP with immunisations/wound care

About us

Greenwich PCN Alliance is formed of 4 PCNs across Greenwich, Blackheath and Charlton PCN, Eltham PCN, Heritage PCN and Unity PCN. A successful candidate will be allocated to one PCN and will work across that PCN only. At Greenwich PCN Alliance we are committed to the development of ARRS roles

Details

Date posted

13 May 2025

Pay scheme

Other

Salary

Depending on experience From £31,081

Contract

Permanent

Working pattern

Full-time

Reference number

U0064-25-0005

Job locations

Greenwich PCN Alliance Ltd

Memorial Hospital

London

SE18 3RG


Job description

Job responsibilities

A General Practice Assistant will support the General Practice with smooth running of clinics by performing the more routine administration and clinical tasks on behalf of the GP freeing up their time to focus on the patient.

Primary Responsibilities:

Sorting all clinical post and prioritising for the GP in terms of actions. Signposting some post to others such as clinical pharmacist etc.

Extracting all information from clinical letters that needs coding and adding to notes

Arranging appointments, referrals, tests and follow up appointments of patients

Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment.

Dipping urine, taking blood pressure, ECGs & phlebotomy

Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc

Explaining treatment procedures to patients.

Helping the GP liase with outside agencies e.g. getting an on call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultations.

Support the GP with immunisations/wound care

Job description

Job responsibilities

A General Practice Assistant will support the General Practice with smooth running of clinics by performing the more routine administration and clinical tasks on behalf of the GP freeing up their time to focus on the patient.

Primary Responsibilities:

Sorting all clinical post and prioritising for the GP in terms of actions. Signposting some post to others such as clinical pharmacist etc.

Extracting all information from clinical letters that needs coding and adding to notes

Arranging appointments, referrals, tests and follow up appointments of patients

Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment.

Dipping urine, taking blood pressure, ECGs & phlebotomy

Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc

Explaining treatment procedures to patients.

Helping the GP liase with outside agencies e.g. getting an on call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultations.

Support the GP with immunisations/wound care

Person Specification

Experience

Essential

  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Competent in the use of Office and Outlook
  • EMIS/SystmOne/Vision user skills
  • Effective time management (planning and organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving and analytical skills
  • Ability to follow clinical policy and procedure
  • Understanding of clinical risk management

Desirable

  • Understanding of the audit process

Personal Qualities

Essential

  • Polite and confident
  • Flexible and cooperative
  • Motivated, forward thinker
  • Problem solver with the ability to process information accurately and effectively, interpreting data as required
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure/in stressful situations
  • Effectively able to communicate and understand the needs of the patient
  • Commitment to ongoing professional development
  • Effectively utilise resources
  • Punctual and committed to supporting the team effort
Person Specification

Experience

Essential

  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Competent in the use of Office and Outlook
  • EMIS/SystmOne/Vision user skills
  • Effective time management (planning and organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving and analytical skills
  • Ability to follow clinical policy and procedure
  • Understanding of clinical risk management

Desirable

  • Understanding of the audit process

Personal Qualities

Essential

  • Polite and confident
  • Flexible and cooperative
  • Motivated, forward thinker
  • Problem solver with the ability to process information accurately and effectively, interpreting data as required
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure/in stressful situations
  • Effectively able to communicate and understand the needs of the patient
  • Commitment to ongoing professional development
  • Effectively utilise resources
  • Punctual and committed to supporting the team effort

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Greenwich PCN Alliance

Address

Greenwich PCN Alliance Ltd

Memorial Hospital

London

SE18 3RG


Employer's website

https://www.blackheathstandardsurgery.com/ (Opens in a new tab)

Employer details

Employer name

Greenwich PCN Alliance

Address

Greenwich PCN Alliance Ltd

Memorial Hospital

London

SE18 3RG


Employer's website

https://www.blackheathstandardsurgery.com/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Chloe Jessica Lawrence

c.lawrence4@nhs.net

Details

Date posted

13 May 2025

Pay scheme

Other

Salary

Depending on experience From £31,081

Contract

Permanent

Working pattern

Full-time

Reference number

U0064-25-0005

Job locations

Greenwich PCN Alliance Ltd

Memorial Hospital

London

SE18 3RG


Supporting documents

Privacy notice

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