Job summary
Indigo Gender Service is a collaborative, innovative model of care between gtd healthcare, primary care and the LGBT Foundation for the NHS. We have an exciting opportunity for a Advanced Speech and Language Therapist to come onboard.
LGBT Foundation is an impactful, vibrant charity with a wide portfolio of well-established services and rapidly developing new initiatives aimed at meeting the needs of lesbian, gay, bisexual, and trans people.
Indigo is a pioneering, localised and patient centred model that provides gender affirming healthcare for trans* and non-binary patients across Greater Manchester. We particularly welcome applicants from people of colour, trans and/or older (50+) as colleagues from these backgrounds are currently underrepresented in our organisation.
The post holder will provide a Speech and Language Therapy service (also known as Voice & Communication) for trans and non-binary people at Indigo. They will also work as the Team Lead for the Voice and Communication Therapy team, managing and developing the service.
As this role focuses on working for a service specifically designed by and for trans and non-binary communities, we believe lived experience of being trans and/or non-binary and having experienced NHS gender transition services will be hugely valuable to the role.
Please note, Interviews will take place in July 2025, dates are yet to be confirmed.
Main duties of the job
- Provide clinical supervision to the Band 5/6 therapist in the service, to discuss complex cases and be a point of clinical escalation. Provide line management, support and regular check-ins with the band 5/6. Oversee allocation of clinical activities and line management.
- In collaboration with the multi-disciplinary team, the post holder will assess, treat and manage their own caseload as well as providing clinical support to others on speech and language therapy issues.
- The post holder will employ evidence-based practice (EBP), promoting this approach to all staff, volunteers and students.
- Collect and monitor data and produce reports for Head of Operations, Business Manager and Commissioners regarding the Voice and Communication Therapy service within Indigo.
- Contribute to the development, implementation, monitoring and adjustment of care pathways in collaboration with the Senior Leadership Team.
For further details, please refer to the job description.
Our values and behaviours are an important part of who we are; we feel it is essential to get the right people to work with us, so these values need to be as important to you as they are to us.
We are taking positive action to encourage applications from people of colour (PoC) and other racially minoritised communities, trans*, non-binary, and/or older people (aged 50+), to improve the representation of colleagues from these communities in our staff team.
About us
- Generous leave allowance (25 days annual leave rising to 30 days after 5 years service)
- Sector leading 10% employers contributory pension
- Your birthday as a days leave
- Staff counselling scheme
- Cycle to Work Scheme
- Season Ticket Loan
- Office buddy scheme for all new starters
- Free annual flu jab
- Staff social budget
- Dedicated training budget for each member of staff and support with Personal Development Plans
- Flexible working to support a healthy work/life balance (including time off in lieu and flexi-time)
- Relaxed dress code
Job description
Job responsibilities
Role Accountabilities
Supervision and Line Management of the Band 5/6 Speech and Language Therapist within the service
- Provide clinical supervision to the Band 5/6 therapist in the service, to discuss complex cases and be a point of clinical escalation. Provide line management, support and regular check-ins with the band 5/6. Oversee allocation of clinical activities and line management.
Service Delivery, including interventions with service users- In collaboration with the multi-disciplinary team, the post holder will assess, treat and manage their own caseload as well as providing clinical support to others on speech and language therapy issues.
- Independently manage a complex caseload, with appropriate supervision. The post holder will employ evidence-based practice (EBP), promoting this approach to all staff, volunteers and students.
Reporting and Monitoring of Data- Collect and monitor data and produce reports for Head of Operations, Business Manager and Commissioners regarding the Voice and Communication Therapy service within Indigo.
Service Development and Planning
- Contribute to the development, implementation, monitoring and adjustment of care pathways in collaboration with the Senior Leadership Team.
Be responsible for creating, improving and implementing any standard operating procedures
(SOPs) and Voice and Communication Therapy-specific policies. Plan service delivery and work
on improvements to balance clinical excellence and the demands of a busy service, such as
efficient waiting list management.
A more comprehensive description of role responsibilities is included at the end of this document.
LGBT Foundation Accountabilities
- Display a genuine commitment to equality of opportunity and an understanding of the issues faced by all LGBT communities. LGBT Foundation will challenge any discriminatory behaviour or language if it occurs.
- Further, LGBT Foundation has a commitment to using the insight gained through its work to make the organisation more inclusive and representative of all LGBT communities.
- Completion of specific tasks allocated through work plans, project plans and the annual business plan of LGBT Foundation.
- Provision of monthly information (accurate data and informative commentary) within your areas of responsibility for performance management purposes.
- Compliance with LGBT Foundations policies, procedures, management, and monitoring systems.
- We are a learning and development organisation and will consistently provide and support opportunities for staff to exceed theirs and our expectations. In common with all staff, you have a responsibility for drawing attention to your own training needs as well as those of colleagues that you work with that LGBT Foundation will then aim to support you with.
- Any other duties in line with your skills and abilities, as directed by your line manager.
All staff are expected to maintain a flexible approach to their roles and respond to the LGBT Foundations changing needs. The responsibilities of this post may be changed subject to review, over a period of time. This will be done in consultation with the post holder.
Job description
Job responsibilities
Role Accountabilities
Supervision and Line Management of the Band 5/6 Speech and Language Therapist within the service
- Provide clinical supervision to the Band 5/6 therapist in the service, to discuss complex cases and be a point of clinical escalation. Provide line management, support and regular check-ins with the band 5/6. Oversee allocation of clinical activities and line management.
Service Delivery, including interventions with service users- In collaboration with the multi-disciplinary team, the post holder will assess, treat and manage their own caseload as well as providing clinical support to others on speech and language therapy issues.
- Independently manage a complex caseload, with appropriate supervision. The post holder will employ evidence-based practice (EBP), promoting this approach to all staff, volunteers and students.
Reporting and Monitoring of Data- Collect and monitor data and produce reports for Head of Operations, Business Manager and Commissioners regarding the Voice and Communication Therapy service within Indigo.
Service Development and Planning
- Contribute to the development, implementation, monitoring and adjustment of care pathways in collaboration with the Senior Leadership Team.
Be responsible for creating, improving and implementing any standard operating procedures
(SOPs) and Voice and Communication Therapy-specific policies. Plan service delivery and work
on improvements to balance clinical excellence and the demands of a busy service, such as
efficient waiting list management.
A more comprehensive description of role responsibilities is included at the end of this document.
LGBT Foundation Accountabilities
- Display a genuine commitment to equality of opportunity and an understanding of the issues faced by all LGBT communities. LGBT Foundation will challenge any discriminatory behaviour or language if it occurs.
- Further, LGBT Foundation has a commitment to using the insight gained through its work to make the organisation more inclusive and representative of all LGBT communities.
- Completion of specific tasks allocated through work plans, project plans and the annual business plan of LGBT Foundation.
- Provision of monthly information (accurate data and informative commentary) within your areas of responsibility for performance management purposes.
- Compliance with LGBT Foundations policies, procedures, management, and monitoring systems.
- We are a learning and development organisation and will consistently provide and support opportunities for staff to exceed theirs and our expectations. In common with all staff, you have a responsibility for drawing attention to your own training needs as well as those of colleagues that you work with that LGBT Foundation will then aim to support you with.
- Any other duties in line with your skills and abilities, as directed by your line manager.
All staff are expected to maintain a flexible approach to their roles and respond to the LGBT Foundations changing needs. The responsibilities of this post may be changed subject to review, over a period of time. This will be done in consultation with the post holder.
Person Specification
Qualifications
Essential
- Qualified speech and language therapist Note: You must have completed the Royal College of Speech and Language Therapists Newly Qualified Competency Framework.
- Current HCPC registration.
- Current RCSLT registration.
- Completed all levels A, B and C of the Royal College of Speech and Language Therapists Trans and Gender Diverse Voice & Communication Competency Framework.
- Completed a post graduate qualification or credential in Gender Identity Healthcare, such as:
- Postgraduate Certificate in Gender Healthcare Practice, or
- The Royal College of Physicians Professional Certificate in Core Capabilities in Clinical Practice for Adult Gender Identity Healthcare Certificate 1, or above.
Desirable
- A Masters qualification or equivalent in Voice, Trans Healthcare, or related field.
- Membership of the British Association of Gender Identity Specialists (BAGIS).
- Qualification in Healthcare Management.
- Membership of RCSLT Clinical Excellence Network relevant to the post.
Skills and Knowledge
Essential
- Ability to understand and apply Clinical Governance to all levels of care delivery.
- To work at a specialist level from referral to discharge.
- Specialist knowledge and skills in the assessment and treatment of voice in adults.
- Effective presentation skills.
- Ability to work with complex clinical cases, including co-morbidity and personal and emotional complexity.
- Awareness of personal and professional boundaries.
- Ability to concentrate for prolonged periods on complex tasks to deliver the care pathway.
- Ability to write clear, accurate and accessible reports.
- Ability to communicate clearly and effectively with a wide range of clients, carers, and professionals.
- Culturally competent in working with people from a wide range of backgrounds, including ethnically diverse, LGBTQ+ and people with disabilities, and/or willingness to undertake training on these areas.
- Ability to work autonomously.
- Ability to communicate effectively with clients and carers, with a high level of sensitivity to emotional aspects of change.
- Ability to communicate effectively with members of the multidisciplinary team.
- High resilience and ability to work in stressful situations.
- Able to identify, implement and evaluate evidence-base to the care provided.
- Excellent presentation skills (written, visual and oral).
- Ability to work effectively in a stressful environment.
- Ability to communicate effectively with a wide range of clients and team members from diverse backgrounds.
Desirable
Experience
Essential
- Experience of delivering voice and / or trans voice and communication care.
- Experience of providing professional training to clients, carers, and members of the multi-disciplinary team.
- Experience of service development, evaluation and improvement.
- Experience of working with service users to improve service delivery.
- Experience of working in a multidisciplinary team.
- Experience of leading a team of Speech and Language Therapists.
Person Specification
Qualifications
Essential
- Qualified speech and language therapist Note: You must have completed the Royal College of Speech and Language Therapists Newly Qualified Competency Framework.
- Current HCPC registration.
- Current RCSLT registration.
- Completed all levels A, B and C of the Royal College of Speech and Language Therapists Trans and Gender Diverse Voice & Communication Competency Framework.
- Completed a post graduate qualification or credential in Gender Identity Healthcare, such as:
- Postgraduate Certificate in Gender Healthcare Practice, or
- The Royal College of Physicians Professional Certificate in Core Capabilities in Clinical Practice for Adult Gender Identity Healthcare Certificate 1, or above.
Desirable
- A Masters qualification or equivalent in Voice, Trans Healthcare, or related field.
- Membership of the British Association of Gender Identity Specialists (BAGIS).
- Qualification in Healthcare Management.
- Membership of RCSLT Clinical Excellence Network relevant to the post.
Skills and Knowledge
Essential
- Ability to understand and apply Clinical Governance to all levels of care delivery.
- To work at a specialist level from referral to discharge.
- Specialist knowledge and skills in the assessment and treatment of voice in adults.
- Effective presentation skills.
- Ability to work with complex clinical cases, including co-morbidity and personal and emotional complexity.
- Awareness of personal and professional boundaries.
- Ability to concentrate for prolonged periods on complex tasks to deliver the care pathway.
- Ability to write clear, accurate and accessible reports.
- Ability to communicate clearly and effectively with a wide range of clients, carers, and professionals.
- Culturally competent in working with people from a wide range of backgrounds, including ethnically diverse, LGBTQ+ and people with disabilities, and/or willingness to undertake training on these areas.
- Ability to work autonomously.
- Ability to communicate effectively with clients and carers, with a high level of sensitivity to emotional aspects of change.
- Ability to communicate effectively with members of the multidisciplinary team.
- High resilience and ability to work in stressful situations.
- Able to identify, implement and evaluate evidence-base to the care provided.
- Excellent presentation skills (written, visual and oral).
- Ability to work effectively in a stressful environment.
- Ability to communicate effectively with a wide range of clients and team members from diverse backgrounds.
Desirable
Experience
Essential
- Experience of delivering voice and / or trans voice and communication care.
- Experience of providing professional training to clients, carers, and members of the multi-disciplinary team.
- Experience of service development, evaluation and improvement.
- Experience of working with service users to improve service delivery.
- Experience of working in a multidisciplinary team.
- Experience of leading a team of Speech and Language Therapists.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
