South and East Leeds GP Group

Oakley Medical Practice Medical Secretary / Administrator

The closing date is 20 August 2025

Job summary

To provide an efficient and timely secretarial and administration service to the doctors, Practice manager and other team members.

review patients needs and help them access the services and support they require to understand and manage their own health and wellbeing, referring to social prescribing link workers, health and wellbeing coaches, and other professionals where appropriate.

Main duties of the job

Duties and Responsibilities

Secretarial Duties

1.

Type letters, reports and other documents as required by the partners, Practice manager and other team members

2.

Liaise with hospital and community departments regarding patient care, appointments, etc, incorporating Choose and Book

3.

Ensure telephone enquiries are dealt with in a courteous and timely manner and take messages as appropriate

4.

Circulate agendas and take Minutes of meetings as required

5.

Process all incoming and outgoing mail

6.

Maintain referrals database

7.

Undertake photocopying as required

8.

Filing

About us

Oakley Medical Practice

With patients needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need.

As well as specific practice details such asopening hoursandhow to register, youll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Of course were not just here for when you are unwell. Ourteam of healthcare professionalsand back-up staff offer a number ofclinics and servicesto promote good health and wellbeing whatever your medical condition.

Details

Date posted

30 July 2025

Pay scheme

Other

Salary

£12.48 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

U0053-25-0036

Job locations

Oakley Medical Practice

12 Oakley Terrace

Leeds

LS11 5HT


Job description

Job responsibilities

Administration Duties

9.

Action tasks as required on the clinical system

10.

Process electronic hospital letters

11.

Manage Postnatal Baby 8 week check appointments

12.

Maintain address book on computer system

13.

Monitor progress of 2 week cancer referrals

14.

Participate in providing holiday/sickness cover for scanning, and other admin duties as required

Environment

15.

Be aware of physical effort with regard to sitting for long periods and the transfer of substantial numbers of medical notes

Exposure to frequent interruptions to routine, relating to telephone calls and personal requests and demands

Be aware of the prolonged exposure to Visual Display Units (VDU) and the associated health and safety risks

Health & Safety

16.

As an employee of Oakley Medical Practice you have a responsibility to:

take reasonable care of your own Health and Safety and that of any other person who may be affected by your acts or omissions at work; and

co-operate in ensuring that statutory regulations, codes of practice, local policies and departmental health and safety rules are adhered to; and

not intentionally or recklessly interfere with or misuse anything provided in the interests of health and safety.

Infection Prevention and Control

The prevention and management of acquired infection is a key priority. Any breach of infection control policies is a serious matter which may result in disciplinary action. As an employee of Oakley Medical Practice you have a responsibility to:

ensure that your work methods are compliant with the agreed policies and procedures and do not endanger other people or yourself; and

be aware of infection prevention and control policies, practices and guidelines appropriate for your duties and you must always follow these to maintain a safe environment for patients, visitors and staff; and

maintain an up-to-date knowledge of infection prevention and control, policies, practices and procedures through attendance at annual mandatory updates and ongoing continuing professional development; and

challenge poor infection prevention and control practices of others and to report any breaches, using appropriate mechanisms (e.g. incident reporting policy).

18.

Oakley Medical Practice is committed to compliance with Information Governance standards to ensure that all information is handled legally, securely, efficiently and effectively. You are required to comply with the Information Governance policies and standards that are in place. Failure to do so may result in action being taken in accordance with the Practices Disciplinary Procedure.

Confidentiality and Security

19.

Your attention is drawn to the confidential nature of information collected within the NHS. You are bound by your conditions of service to respect the confidentiality of any information you may come into contact with which identifies patients, employees or business information of the Practice. You also have a duty to ensure that all confidential information is held securely at all times, both on and off site.

Disclosure of Information

20.

The unauthorised use or disclosure of information relating to the Practices activities or affairs, the treatment of patients or the personal details of an employee, will normally be considered a serious disciplinary offence which could result in dismissal. Upon leaving the Practices employment and at any time thereafter you must not take advantage of or disclose confidential information that you learnt in the course of your employment. Unauthorised disclosure of any of this information may be deemed as a criminal offence. If you are found to have permitted the unauthorised disclosure of any such information, you and the Practice may face legal action.

Professional Standards and Performance Review

21.

As an employee of Oakley Medical Practice you have a responsibility to:

participate in statutory and mandatory training as appropriate for the post; and

maintain consistently high personal and professional standards and act in accordance with the relevant professional code of conduct; and

take responsibility for the maintenance and improvement of personal and professional competence and to encourage that of colleagues and subordinates; and

participate in the appraisal processes including identifying performance standards for the post, personal objective setting and the creation of a personal development plan.

Safeguarding Children and Vulnerable Adults

22.

We all have a personal and a professional responsibility to identify and report abuse. This may be known, suspected, witnessed or have raised concerns. Early recognition is vital to ensuring the patient is safeguarded; other people (children and vulnerable adults) may be at risk. Oakley Medical Practices procedures must be implemented, working in partnership with the relevant authorities. The Sharing of Information no matter how small is of prime importance in safeguarding children, young people and vulnerable adults.

As an employee you have a responsibility to ensure that:

you are familiar with and adhere to the Safeguarding Children procedures and guidelines.

you attend safeguarding awareness training and undertake any additional training in relation to safeguarding relevant to your role

This job description is a summary of the main responsibilities and is not intended to be an exhaustive list of duties or tasks. It will change and develop in line with organisational needs

Job description

Job responsibilities

Administration Duties

9.

Action tasks as required on the clinical system

10.

Process electronic hospital letters

11.

Manage Postnatal Baby 8 week check appointments

12.

Maintain address book on computer system

13.

Monitor progress of 2 week cancer referrals

14.

Participate in providing holiday/sickness cover for scanning, and other admin duties as required

Environment

15.

Be aware of physical effort with regard to sitting for long periods and the transfer of substantial numbers of medical notes

Exposure to frequent interruptions to routine, relating to telephone calls and personal requests and demands

Be aware of the prolonged exposure to Visual Display Units (VDU) and the associated health and safety risks

Health & Safety

16.

As an employee of Oakley Medical Practice you have a responsibility to:

take reasonable care of your own Health and Safety and that of any other person who may be affected by your acts or omissions at work; and

co-operate in ensuring that statutory regulations, codes of practice, local policies and departmental health and safety rules are adhered to; and

not intentionally or recklessly interfere with or misuse anything provided in the interests of health and safety.

Infection Prevention and Control

The prevention and management of acquired infection is a key priority. Any breach of infection control policies is a serious matter which may result in disciplinary action. As an employee of Oakley Medical Practice you have a responsibility to:

ensure that your work methods are compliant with the agreed policies and procedures and do not endanger other people or yourself; and

be aware of infection prevention and control policies, practices and guidelines appropriate for your duties and you must always follow these to maintain a safe environment for patients, visitors and staff; and

maintain an up-to-date knowledge of infection prevention and control, policies, practices and procedures through attendance at annual mandatory updates and ongoing continuing professional development; and

challenge poor infection prevention and control practices of others and to report any breaches, using appropriate mechanisms (e.g. incident reporting policy).

18.

Oakley Medical Practice is committed to compliance with Information Governance standards to ensure that all information is handled legally, securely, efficiently and effectively. You are required to comply with the Information Governance policies and standards that are in place. Failure to do so may result in action being taken in accordance with the Practices Disciplinary Procedure.

Confidentiality and Security

19.

Your attention is drawn to the confidential nature of information collected within the NHS. You are bound by your conditions of service to respect the confidentiality of any information you may come into contact with which identifies patients, employees or business information of the Practice. You also have a duty to ensure that all confidential information is held securely at all times, both on and off site.

Disclosure of Information

20.

The unauthorised use or disclosure of information relating to the Practices activities or affairs, the treatment of patients or the personal details of an employee, will normally be considered a serious disciplinary offence which could result in dismissal. Upon leaving the Practices employment and at any time thereafter you must not take advantage of or disclose confidential information that you learnt in the course of your employment. Unauthorised disclosure of any of this information may be deemed as a criminal offence. If you are found to have permitted the unauthorised disclosure of any such information, you and the Practice may face legal action.

Professional Standards and Performance Review

21.

As an employee of Oakley Medical Practice you have a responsibility to:

participate in statutory and mandatory training as appropriate for the post; and

maintain consistently high personal and professional standards and act in accordance with the relevant professional code of conduct; and

take responsibility for the maintenance and improvement of personal and professional competence and to encourage that of colleagues and subordinates; and

participate in the appraisal processes including identifying performance standards for the post, personal objective setting and the creation of a personal development plan.

Safeguarding Children and Vulnerable Adults

22.

We all have a personal and a professional responsibility to identify and report abuse. This may be known, suspected, witnessed or have raised concerns. Early recognition is vital to ensuring the patient is safeguarded; other people (children and vulnerable adults) may be at risk. Oakley Medical Practices procedures must be implemented, working in partnership with the relevant authorities. The Sharing of Information no matter how small is of prime importance in safeguarding children, young people and vulnerable adults.

As an employee you have a responsibility to ensure that:

you are familiar with and adhere to the Safeguarding Children procedures and guidelines.

you attend safeguarding awareness training and undertake any additional training in relation to safeguarding relevant to your role

This job description is a summary of the main responsibilities and is not intended to be an exhaustive list of duties or tasks. It will change and develop in line with organisational needs

Person Specification

Experience

Essential

  • Experience of MS Office, Web and E-mail

Desirable

  • Experience of working within a medical environment
  • Experience of patient referral systems

Skills

Essential

  • Excellent communication skills (Written and Oral)
  • IT skills
  • Time Management and the ability to work to deadlines
  • Problem solving skills
  • Interpersonal skills
  • Multitasking

Behaviours

Essential

  • Smart, polite and confident
  • Planning and organising
  • Performing under pressure
  • Adaptability
  • Team working
  • Self motivated
  • Flexibility
  • Confidentiality

Knowledge

Desirable

  • Knowledge of SystmOne clinical record system
  • Knowledge of READ codes

Qualifications

Essential

  • Good standard of general education
  • GCSE Mathematics C or above
  • GCSE English C or above
  • RSA III Word Processing/Information Technology or equivolent

Desirable

  • European Computer Driving Licence (ECDL)
  • AMSPAR Diploma
Person Specification

Experience

Essential

  • Experience of MS Office, Web and E-mail

Desirable

  • Experience of working within a medical environment
  • Experience of patient referral systems

Skills

Essential

  • Excellent communication skills (Written and Oral)
  • IT skills
  • Time Management and the ability to work to deadlines
  • Problem solving skills
  • Interpersonal skills
  • Multitasking

Behaviours

Essential

  • Smart, polite and confident
  • Planning and organising
  • Performing under pressure
  • Adaptability
  • Team working
  • Self motivated
  • Flexibility
  • Confidentiality

Knowledge

Desirable

  • Knowledge of SystmOne clinical record system
  • Knowledge of READ codes

Qualifications

Essential

  • Good standard of general education
  • GCSE Mathematics C or above
  • GCSE English C or above
  • RSA III Word Processing/Information Technology or equivolent

Desirable

  • European Computer Driving Licence (ECDL)
  • AMSPAR Diploma

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South and East Leeds GP Group

Address

Oakley Medical Practice

12 Oakley Terrace

Leeds

LS11 5HT


Employer's website

https://www.seleedsgpgroup.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

South and East Leeds GP Group

Address

Oakley Medical Practice

12 Oakley Terrace

Leeds

LS11 5HT


Employer's website

https://www.seleedsgpgroup.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Rebecca Aveyard

selgpgroup.hr@nhs.net

01134687080

Details

Date posted

30 July 2025

Pay scheme

Other

Salary

£12.48 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

U0053-25-0036

Job locations

Oakley Medical Practice

12 Oakley Terrace

Leeds

LS11 5HT


Supporting documents

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