Crossgates PCN - Health and Wellbeing Coach

South and East Leeds GP Group

Information:

This job is now closed

Job summary

**Interviews to be held on the 10th November**

Cross Gates Primary Care Network includes four practices working across seven sites: Ashfield and The Grange Medical Centre, Colton Mill and The Grange Medical Centre, Family Doctors and Manston and Surgery. The PCN has a patient population of 30,000 including patients living across 5 care homes.

We believe in providing a holistic approach to managing patient care and supporting individuals to meet their own needs and aspirations. You will be part of an organisation whose leadership team are supportive and innovative, focused on change and transforming services.

Our team currently includes Clinical pharmacists, pharmacy technician, mental health practitioners, advanced clinical practitioner, admiral nurse, nurse associate, physician associate, first contact physiotherapists and care coordinators, and aims to support our practices and improve health outcomes for our patients. We do this through the integration of PCN teams and services with our practices, continuous evaluation, and ongoing development of our services and projects, looking for opportunities for innovation and transformation and sharing best practice.

Main duties of the job

The post holder will be a key member of the multi-disciplinary team, helping patients and their carers to increase their participation in, and understanding of, their health condition, by supporting and empowering them to make the most appropriate and informed decisions to manage their condition focusing on weight management and diabetes. You will work with patients of low to medium complexity that may have one or more long term conditions.

We are looking for someone who is passionate about the role and the opportunity it must make a difference to the health and wellbeing of our patients. This is a new role, so we are looking for someone who is flexible, self-motivated, willing to embrace change and proactive in continuously improving service delivery.

The successful candidate will work with the other members of the primary care team in the management/ decision making about care and service provision for individual patients and support the practices in this and other health promotion work. You will work with individuals and groups, including developing peer support.

In addition to working within the immediate team, you may also work with our colleagues and partners from the statutory, voluntary and community sectors including our Local Care Partnership (LCP).

About us

In addition, we have built close working relationships with statutory and voluntary sector organisations including Linking Leeds, Memory Support Workers, LCH Neighbourhood teams, Cross Gates Good Neighbours, our Local Care Partnership, community pharmacies and our care homes.

We are looking to recruit a Health and Wellbeing Coach with a specialisation in weight management to join our existing team to support and empower our patients to set goals and manage their own health and wellbeing.

Date posted

12 October 2023

Pay scheme

Other

Salary

£25,147 to £34,581 a year depending on experience

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

U0053-23-0071

Job locations

Hosted employer's address

1st Floor Park Edge Practice

Leeds

West Yorkshire

LS14 1HX


Job description

Job responsibilities

The post holder will be a key member of the multi-disciplinary team, helping patients and their carers to increase their participation in, and understanding of, their health condition, by supporting and empowering them to make the most appropriate and informed decisions to manage their condition focusing on weight management and diabetes. You will work with patients of low to medium complexity that may have one or more long term conditions.

We are looking for someone who is passionate about the role and the opportunity it must make a difference to the health and wellbeing of our patients. This is a new role, so we are looking for someone who is flexible, self-motivated, willing to embrace change and proactive in continuously improving service delivery.

The successful candidate will work with the other members of the primary care team in the management/ decision making about care and service provision for individual patients and support the practices in this and other health promotion work. You will work with individuals and groups, including developing peer support.

In addition to working within the immediate team, you may also work with our colleagues and partners from the statutory, voluntary and community sectors including our Local Care Partnership (LCP).

As part of this role, you will be expected to work across various sites and settings within the community e.g., within a practice, or from a community venue within the PCN. You may on some occasions be required to work evenings and weekends to meet the needs of the patients.

Outline of the post

The post main functions but not exhaustive:

Clinical Responsibilities:

To work as part of a multi-disciplinary team in a patient facing role to assess and work with patients using expert knowledge.

To take an approach that is non-judgmental, based on strong communication and negotiation skills, while considering the whole person when addressing existing issues.

Conduct Individualised Assessments: Perform comprehensive assessments of patients' health and weight-related concerns, considering their medical history, lifestyle, and personal goals.

Develop Personalised Weight Management Plans: Create tailored weight management plans that address each patient's unique needs, considering their current health status, dietary habits, and physical activity levels.

Provide Ongoing Coaching: Coach, motivate and empower patients through multiple sessions to identify their needs set goals, and support them to implement their personalised health and care plan, signposting to additional services as required. Develop and facilitate group consultations to assist patients to work with others to support their own goals

Educate on Nutrition and Physical Activity: Educate patients about balanced nutrition, portion control, healthy eating habits, and the importance of regular physical activity to support sustainable weight management.Run awareness campaigns for patient groups.

Set Realistic Goals: Collaborate with patients to set achievable short-term and long-term weight loss targets, ensuring that these goals align with their overall health objectives.

Monitor Progress: Regularly monitor and assess patients' progress towards their weight management goals, making necessary adjustments to the plan as needed.

Support Behaviour Change: Support patients through the process and provide interventions, tools and techniques to enable patients to achieve their personal goals. Provide personalised support to individuals, their families and carers to ensure that they are active participants in their own healthcare, and to empower them to take more control in manging their own health and well-being, to live independently and to improve their health outcomes.

Collaborate with Healthcare Professionals: Work with the social prescribing services to connect patients to community-based activities which support their health and wellbeing. Be aware of limitations and, as required, be responsible for the referral of patients who require the intervention of other healthcare professionals.

Stay Informed: Stay current with the latest research, best practices, and developments in weight management and wellness coaching to provide the most effective support to patients.

Generic Responsibilities

Personal & Professional development

Maintain continued education by attendance at courses as deemed essential for professional development.

Participation in annual appraisal review

Maintaining a record of own personal and/or professional development

Governance

Produce complete and accurate records of patient consultation, in line with best practice, confidentiality, policies and procedures.

Deliver care according to NHS guidance, NICE guidelines and evidence-based care.

Take part in the maintenance of quality governance systems and processes across the PCN and its activities.

Utilise the audit cycle as a means of evaluating the quality of the work of self and the team, implementing improvements where required.

Work with other clinical teams on improving the quality of healthcare in response to local and national policies and initiatives as appropriate.

Evaluate patients response to health care provision and the effectiveness of care.

Support and participate in shared learning across the PCN and wider organisation.

Awareness of statutory safeguarding, notification processes and local guidance for children/vulnerable patients, applying relevant policies and legislation to protect them.

Ensure compliance with policies, procedures and guidelines for self and others, by taking action or alerting senior management team if the practice appears to contravene policy, or if there are concerns over any aspect of patient care.

Health and Safety

The post-holder will manage their own and others health & safety and infection control as defined in the SEL GP Group Health & Safety Policy, the SEL GP Group Health & Safety Manual, and the SEL GP Group Infection Control Policy and published procedures.

Comply with SEL GP Group health and safety policies by following agreed safe working procedures.

Awareness and compliance with national standards of infection control, hygiene, regulatory / contractual / professional requirements, and good practice guidelines.

Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.

Reporting incidents using the organisations Incident Reporting System

Confidentiality

Maintain confidentiality of information, acting within the terms of the Data Protection Act and Caldicott guidance on patient confidentiality at all times.

Maintain an awareness of the Freedom of Information Act.

Equality and Diversity

The post-holder will support, promote and maintain the SEL GP Group Equality & Diversity Policy.

No person whether they are staff, patient or visitor should receive less favourable treatment because of their gender, ethnic origin, age, disability, sexual orientation, religion etc.

The jobholder must comply with all policies and procedures designed to ensure equality of employment and that services are delivered in ways that meet the individual needs of patients and their families.

Other delegated duties

This job description is not intended to be exhaustive - it may be changed after consultation with the post holder. The employee shares with the employer the responsibility for review and modification of duties.

Job description

Job responsibilities

The post holder will be a key member of the multi-disciplinary team, helping patients and their carers to increase their participation in, and understanding of, their health condition, by supporting and empowering them to make the most appropriate and informed decisions to manage their condition focusing on weight management and diabetes. You will work with patients of low to medium complexity that may have one or more long term conditions.

We are looking for someone who is passionate about the role and the opportunity it must make a difference to the health and wellbeing of our patients. This is a new role, so we are looking for someone who is flexible, self-motivated, willing to embrace change and proactive in continuously improving service delivery.

The successful candidate will work with the other members of the primary care team in the management/ decision making about care and service provision for individual patients and support the practices in this and other health promotion work. You will work with individuals and groups, including developing peer support.

In addition to working within the immediate team, you may also work with our colleagues and partners from the statutory, voluntary and community sectors including our Local Care Partnership (LCP).

As part of this role, you will be expected to work across various sites and settings within the community e.g., within a practice, or from a community venue within the PCN. You may on some occasions be required to work evenings and weekends to meet the needs of the patients.

Outline of the post

The post main functions but not exhaustive:

Clinical Responsibilities:

To work as part of a multi-disciplinary team in a patient facing role to assess and work with patients using expert knowledge.

To take an approach that is non-judgmental, based on strong communication and negotiation skills, while considering the whole person when addressing existing issues.

Conduct Individualised Assessments: Perform comprehensive assessments of patients' health and weight-related concerns, considering their medical history, lifestyle, and personal goals.

Develop Personalised Weight Management Plans: Create tailored weight management plans that address each patient's unique needs, considering their current health status, dietary habits, and physical activity levels.

Provide Ongoing Coaching: Coach, motivate and empower patients through multiple sessions to identify their needs set goals, and support them to implement their personalised health and care plan, signposting to additional services as required. Develop and facilitate group consultations to assist patients to work with others to support their own goals

Educate on Nutrition and Physical Activity: Educate patients about balanced nutrition, portion control, healthy eating habits, and the importance of regular physical activity to support sustainable weight management.Run awareness campaigns for patient groups.

Set Realistic Goals: Collaborate with patients to set achievable short-term and long-term weight loss targets, ensuring that these goals align with their overall health objectives.

Monitor Progress: Regularly monitor and assess patients' progress towards their weight management goals, making necessary adjustments to the plan as needed.

Support Behaviour Change: Support patients through the process and provide interventions, tools and techniques to enable patients to achieve their personal goals. Provide personalised support to individuals, their families and carers to ensure that they are active participants in their own healthcare, and to empower them to take more control in manging their own health and well-being, to live independently and to improve their health outcomes.

Collaborate with Healthcare Professionals: Work with the social prescribing services to connect patients to community-based activities which support their health and wellbeing. Be aware of limitations and, as required, be responsible for the referral of patients who require the intervention of other healthcare professionals.

Stay Informed: Stay current with the latest research, best practices, and developments in weight management and wellness coaching to provide the most effective support to patients.

Generic Responsibilities

Personal & Professional development

Maintain continued education by attendance at courses as deemed essential for professional development.

Participation in annual appraisal review

Maintaining a record of own personal and/or professional development

Governance

Produce complete and accurate records of patient consultation, in line with best practice, confidentiality, policies and procedures.

Deliver care according to NHS guidance, NICE guidelines and evidence-based care.

Take part in the maintenance of quality governance systems and processes across the PCN and its activities.

Utilise the audit cycle as a means of evaluating the quality of the work of self and the team, implementing improvements where required.

Work with other clinical teams on improving the quality of healthcare in response to local and national policies and initiatives as appropriate.

Evaluate patients response to health care provision and the effectiveness of care.

Support and participate in shared learning across the PCN and wider organisation.

Awareness of statutory safeguarding, notification processes and local guidance for children/vulnerable patients, applying relevant policies and legislation to protect them.

Ensure compliance with policies, procedures and guidelines for self and others, by taking action or alerting senior management team if the practice appears to contravene policy, or if there are concerns over any aspect of patient care.

Health and Safety

The post-holder will manage their own and others health & safety and infection control as defined in the SEL GP Group Health & Safety Policy, the SEL GP Group Health & Safety Manual, and the SEL GP Group Infection Control Policy and published procedures.

Comply with SEL GP Group health and safety policies by following agreed safe working procedures.

Awareness and compliance with national standards of infection control, hygiene, regulatory / contractual / professional requirements, and good practice guidelines.

Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.

Reporting incidents using the organisations Incident Reporting System

Confidentiality

Maintain confidentiality of information, acting within the terms of the Data Protection Act and Caldicott guidance on patient confidentiality at all times.

Maintain an awareness of the Freedom of Information Act.

Equality and Diversity

The post-holder will support, promote and maintain the SEL GP Group Equality & Diversity Policy.

No person whether they are staff, patient or visitor should receive less favourable treatment because of their gender, ethnic origin, age, disability, sexual orientation, religion etc.

The jobholder must comply with all policies and procedures designed to ensure equality of employment and that services are delivered in ways that meet the individual needs of patients and their families.

Other delegated duties

This job description is not intended to be exhaustive - it may be changed after consultation with the post holder. The employee shares with the employer the responsibility for review and modification of duties.

Person Specification

Qualifications

Essential

  • Educated to GCSE or equivalent GCSE Maths & English C or above
  • Demonstrable commitment to professional and personal development
  • Training in motivational coaching, behavioural change and goal setting
  • Health and Fitness qualification L3
  • Coaching Qualifications Mentoring L3
  • Health and Social Care L3 Diploma or working towards this.

Desirable

  • NVQ 3 or equivalent and/or relevant basic first level professional qualification or working towards this.

Personal Attributes

Essential

  • Ability to work flexibly to meet PCN demands
  • Committed to personal and team development and agencies.
  • Committed to holistic person-centred care
  • Ability to work on own initiative and as part of a team.
  • Ability to work within own limitations and refer to senior colleagues or GPs when appropriate.
  • Ability to establish and maintain working relationships with relevant stakeholders and key staff.
  • Excellent organisational and time management skills with
  • the ability to cope with a busy working environment, with periods of interruption throughout the day
  • Demonstrate a willingness to participate in shaping the future of the organisation by taking on responsibilities and projects in addition to core workload

Experience

Essential

  • Knowledge of the Personalised care approach
  • Understanding of the determinants of health to include social, economic and environmental factors.
  • Understanding of and commitment to equality diversity and inclusion
  • Knowledge of IT systems to include the ability to use word processing skills, emails and internet.
  • An appreciation of the nature of general practice
  • Ability to build and maintain relationships whilst maintaining appropriate professional boundaries
  • Excellent verbal communication skills with the ability to communicate effectively at all levels inc. customers patients and carers specialist services, GPs and colleagues. Listening skills displaying empathy.
  • Ability to support and mentor staff and volunteers
  • Demonstrate the ability to communicate complex and sensitive information in an understandable form to a variety of audiences
  • Good technical literacy of Microsoft Applications e.g., Word, Excel, and Access etc.

Desirable

  • Knowledge of the needs of patients with long term conditions and a basic understanding of Diabetes
  • Experience in establishing and running health promotion groups.
  • Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement can include unpaid work
  • Experience of supporting people, their families and carers in a related role can include unpaid work
  • Experience of supporting people with their mental health, either in a paid, unpaid or informal capacity
  • Experience of data collection and using tools to measure the impact of services
  • Knowledge of public health issues in the local area and NHS Health checks around preventing cardiovascular disease
  • Experience of partnership/collaborative working and of building relationships across a variety of organisations including the voluntary sector
  • Experience of using GP clinical systems, such as SystmOne and EMIS
  • Experience with alcohol/ drugs intervention, smoking cessation training or experience in health and nutrition work with patients

Physical Requirements

Essential

  • Commit to a Enhanced DBS Check
  • The ability to fulfil the travel requirements of post
  • Have a flexible approach to working across a 7-day service including public holidays
  • Car owner with UK Valid Driving Licence and Business Insurance to travel for home visits as required, training and PCN sites
Person Specification

Qualifications

Essential

  • Educated to GCSE or equivalent GCSE Maths & English C or above
  • Demonstrable commitment to professional and personal development
  • Training in motivational coaching, behavioural change and goal setting
  • Health and Fitness qualification L3
  • Coaching Qualifications Mentoring L3
  • Health and Social Care L3 Diploma or working towards this.

Desirable

  • NVQ 3 or equivalent and/or relevant basic first level professional qualification or working towards this.

Personal Attributes

Essential

  • Ability to work flexibly to meet PCN demands
  • Committed to personal and team development and agencies.
  • Committed to holistic person-centred care
  • Ability to work on own initiative and as part of a team.
  • Ability to work within own limitations and refer to senior colleagues or GPs when appropriate.
  • Ability to establish and maintain working relationships with relevant stakeholders and key staff.
  • Excellent organisational and time management skills with
  • the ability to cope with a busy working environment, with periods of interruption throughout the day
  • Demonstrate a willingness to participate in shaping the future of the organisation by taking on responsibilities and projects in addition to core workload

Experience

Essential

  • Knowledge of the Personalised care approach
  • Understanding of the determinants of health to include social, economic and environmental factors.
  • Understanding of and commitment to equality diversity and inclusion
  • Knowledge of IT systems to include the ability to use word processing skills, emails and internet.
  • An appreciation of the nature of general practice
  • Ability to build and maintain relationships whilst maintaining appropriate professional boundaries
  • Excellent verbal communication skills with the ability to communicate effectively at all levels inc. customers patients and carers specialist services, GPs and colleagues. Listening skills displaying empathy.
  • Ability to support and mentor staff and volunteers
  • Demonstrate the ability to communicate complex and sensitive information in an understandable form to a variety of audiences
  • Good technical literacy of Microsoft Applications e.g., Word, Excel, and Access etc.

Desirable

  • Knowledge of the needs of patients with long term conditions and a basic understanding of Diabetes
  • Experience in establishing and running health promotion groups.
  • Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement can include unpaid work
  • Experience of supporting people, their families and carers in a related role can include unpaid work
  • Experience of supporting people with their mental health, either in a paid, unpaid or informal capacity
  • Experience of data collection and using tools to measure the impact of services
  • Knowledge of public health issues in the local area and NHS Health checks around preventing cardiovascular disease
  • Experience of partnership/collaborative working and of building relationships across a variety of organisations including the voluntary sector
  • Experience of using GP clinical systems, such as SystmOne and EMIS
  • Experience with alcohol/ drugs intervention, smoking cessation training or experience in health and nutrition work with patients

Physical Requirements

Essential

  • Commit to a Enhanced DBS Check
  • The ability to fulfil the travel requirements of post
  • Have a flexible approach to working across a 7-day service including public holidays
  • Car owner with UK Valid Driving Licence and Business Insurance to travel for home visits as required, training and PCN sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South and East Leeds GP Group

Address

Hosted employer's address

1st Floor Park Edge Practice

Leeds

West Yorkshire

LS14 1HX


Employer's website

https://www.seleedsgpgroup.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

South and East Leeds GP Group

Address

Hosted employer's address

1st Floor Park Edge Practice

Leeds

West Yorkshire

LS14 1HX


Employer's website

https://www.seleedsgpgroup.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Rebecca Aveyard

selgpgroup.hr@nhs.net

01134687080

Date posted

12 October 2023

Pay scheme

Other

Salary

£25,147 to £34,581 a year depending on experience

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

U0053-23-0071

Job locations

Hosted employer's address

1st Floor Park Edge Practice

Leeds

West Yorkshire

LS14 1HX


Supporting documents

Privacy notice

South and East Leeds GP Group's privacy notice (opens in a new tab)