Job responsibilities
DUTIES
AND RESPONSIBILITIES
Post holder will
ensure prompt reporting of any relevant information regarding patients
including observation of progress or deterioration in the patients condition
to the trained staff
Endeavour to maintain
good standards of communication both in written and oral form
Make entries on
patient records to record clinical interventions
Make entries in the
clinical notes using the service areas computer programmes ADASTRA and EMIS
Complete associated
documents to accompany specimens using Cyberlab where available and label
specimens
Communicate with
patients and carers in a polite and pleasant manner
Receive and deliver
patient related information to and from other departments via the telephone/
emails
Acknowledge and
accommodate barriers to communication and understanding including speech,
hearing, language, and emotion
May be required to
encourage patients to comply with programmes of care
Initiate emergency
action when required
Obtain and dispatch
specimens on request
Undertake routine
administration and reception
Assist patients using
our self-assessment device (Floorwalker role)
Assist in the
ordering and supplying of materials and equipment e.g. stores after
authorisation by the reception team leader
Inform the Clinical
Lead of any untoward incidents
Take responsibility
for the cleaning and stocking of clinical areas
Dispose of clinical
waste in a safe manner for each clinical room
Contribute to
infection control measures by adhering to infection control policies/procedures
Education and In Service Training
Be fully conversant
in all the clinical computer systems used within Fleetwood Urgent Treatment
Centre
Attend relevant
study/induction days, seminars, courses etc. for individual development and for
the benefit of the service. Keep
up to date with mandatory training.
The
above list of duties and responsibilities is not intended to be fully
comprehensive and may be amended to take account of changing circumstances or
requirements following consultation with the post holder.
Where necessary relevant training in the operation of new or
unfamiliar equipment, software or procedures will be provided or arranged.
Confidentiality
In
the course of your duties, you may have access to confidential information
about patients, staff or health service business. On no account must such information be
divulged to anyone who is not authorised to receive it. Confidentiality of information must be
preserved at all times whether at or away from work. FCMS has in place a Whistle blowers Policy
for staff wishing to express concerns.
Data
Protection Act, 1998
Carry out
any requirements within the duties applicable to the Data Protection Act, 1998.
Health and Safety At Work Act, 1974
Observe
all responsibilities and carry out all duties, whether general to all employees
or specific to the post, relating to Health and Safety in accordance with the
Practice and Departmental Safety Policies and any statutory requirements.
Clinical & Corporate Governance/Quality
Assurance
All
employees are expected to comply with the clinical and corporate governance
arrangements of FCMS. Every employee is personally responsible for the quality
of the work, and standard of care, which they individually provide. It is their duty to seek to attain the
highest standards achievable both individually and collectively within their
knowledge, skills and resources available to them.
Outside Employment/Outside Interests
If you
have other work or outside interests, this must not conflict with your duties
and responsibilities of your attendance for work as an employee of the
Practice.
It is a
condition of appointment that you must inform your manager before taking up of
any private practice, work for outside agencies or other employers, other work
for this Practice (including bank
work),
voluntary work or outside interests you have or propose to have. This is to ensure there is no question of it
creating a conflict of interest with your NHS duties. You must also therefore seek your manager's
approval before taking on any such other work or outside interest at any time
after entering employment.
Working
Time Directive
You are
required to comply with the regulations governing working time and to any
locally agreed associated arrangements.
Harassment
and Bullying
The
Practice condemns all forms of harassment and bullying and is actively seeking
to promote a workplace where employees are treated with dignity, respect and
without bias.
Equal Opportunities
In all the
foregoing text any reference to one gender whether direct or implied equally
includes the opposite gender unless specifically stated to be otherwise.
Fire Training
Each
member of the staff has a statutory obligation to attend a Fire Lecture each
year. It is the responsibility of each
member of staff to ensure that they comply with this legal requirement.
No Smoking Policy
FCMS has a no smoking policy
Disclosure/Criminal
Record (DBS)
This post will be subject to enhanced
disclosure under DBS.
Disability Confident Employer - As users of
the disability confident scheme, we guarantee to interview all disabled
applicants who meet the minimum criteria for the vacancy
The organisation is committed to safeguarding and
promoting the welfare of children, young people and vulnerable adults and
expects all staff to share this commitment. You will be expected to fulfil
your mandatory safeguarding training at the level applicable to this role.
