Job summary
Welcome to FCMS!
An exciting and rare opportunity has arisen for a dynamic Individual to develop their career within our Emergency Dental Service.
We are looking for a person who enjoys urgent dental care/the unexpected elements of dentistry but will take satisfaction from the management/compliance side of dentistry. Whilst still assisting in the
direct provision of oral health care, you will primarily be involved with providing non-clinical support to the organisation. You will oversee the day to day running of our busy urgent care service in Blackpool.
- £13.78 per hour
- 37 hour working week with flexibility on days worked to suit you and the services needs. As we are an out of hours care provider, the role will involve some of your hours to be during clinic times to support the team and service and provide visible management.
- One nursing session per week- included within the 37-hour contract.
- Agile working: 1 day per week - option of home working.
- Participate in paid on-call support during clinic time.
- Job role:
- Senior Dental Nurse duties- managing the Out of Hours dental team at Whitegate Drive Health Centre.
- Rota Lead- Overseeing rosters at all EDS sites.
Main duties of the job
You will work closely and
collaboratively with the senior nurses for our other sites, to assist us in the
effective and efficient running of our services. You will be the line manager
to the team at Blackpool, involved in recruitment, staff training and
development/appraisals and clinical governance processes. You will be involved
with service development, and not be afraid to think outside the box and
suggest new ways of working which improve service delivery.
You will work as a
team to manage Rotas for all sites, supported by an admin team, ensuring we
have clinical cover in place and any areas of concern you will be proactive in
problem solving, and highlight urgently to the service lead where further
support is needed. You must be a person who is considerate, caring, and
confident talking to staff, have strong negotiating skills, whilst being aware
of potential burnout.
To facilitate
your understanding of the service, and to build good communication links with
the team, you will provide one session of weekly clinical cover as part of your
37-hour working week.
About us
The ethos of FCMS as a social enterprise, health and
wellbeing services provider is to be passionate in its drive to ensure that
patients and callers remain the central focus of all that it does. Coupled with
excellent and well-established clinical governance systems and extremely
effective operational expertise, it has meant that the company has the ability
to strategically visualise, develop, and implement award winning services.
Over many years we have invested in our staff so that we have
a core team of highly trained individuals who can manage the needs of our
patients and callers. Our staff are able to significantly improve the service
delivery and user experience due to their considerable experience and
commitment to what they do.
Job description
Job responsibilities
Main Duties:
To provide compassionate, effective, and visible management and leadership to the Dental Services team.
- Working alongside the Operational specialists to manage day to day service delivery.
- Identification and management (where appropriate) of operational risks.
- Addressing patient queries. Collating information on patient concerns and complaints and escalating where appropriate.
- Organising onward referrals.
- Collecting of service data/KPI data.
- Managing safeguarding concerns.
- Support best practice with dental related CQC compliance and HTM01-05.
- Leading on Infection control, promote high standard ways of working.
- Support the service to drive improvements in quality and outcomes for patients.
- Involvement in Organisational & Dental Clinical Governance meetings.
- Involvement with incident reporting and incident reviews. Facilitate a culture where reporting issues and incidents is common practice, and encourage team, organisational learning, and continuous improvement.
- To ensure all quality and clinical audits are carried out regularly.
- Review and update local policies/procedures.
Maintain good working relationships with both internal and external organisations that are specific to the service i.e. local practices and referral services.
Provide visible management to the dental team, to support staff performance, promote teamwork and motivate co-workers.
Undertake appraisals/one to ones.
To facilitate quarterly team meetings.
Be up to date with modern day dentistry, dont be afraid to think outside the box.
A willingness to learn/understand the wider impacts of Urgent Dental care on patients and other services.
Assist with any reasonable duties requested.
The organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staffto share this commitment. You will be expected to fulfil your mandatory safeguarding training at the level applicable to this role.
Disability Confident Employer - As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy
The role is subject to a DBS check which will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence).
Job description
Job responsibilities
Main Duties:
To provide compassionate, effective, and visible management and leadership to the Dental Services team.
- Working alongside the Operational specialists to manage day to day service delivery.
- Identification and management (where appropriate) of operational risks.
- Addressing patient queries. Collating information on patient concerns and complaints and escalating where appropriate.
- Organising onward referrals.
- Collecting of service data/KPI data.
- Managing safeguarding concerns.
- Support best practice with dental related CQC compliance and HTM01-05.
- Leading on Infection control, promote high standard ways of working.
- Support the service to drive improvements in quality and outcomes for patients.
- Involvement in Organisational & Dental Clinical Governance meetings.
- Involvement with incident reporting and incident reviews. Facilitate a culture where reporting issues and incidents is common practice, and encourage team, organisational learning, and continuous improvement.
- To ensure all quality and clinical audits are carried out regularly.
- Review and update local policies/procedures.
Maintain good working relationships with both internal and external organisations that are specific to the service i.e. local practices and referral services.
Provide visible management to the dental team, to support staff performance, promote teamwork and motivate co-workers.
Undertake appraisals/one to ones.
To facilitate quarterly team meetings.
Be up to date with modern day dentistry, dont be afraid to think outside the box.
A willingness to learn/understand the wider impacts of Urgent Dental care on patients and other services.
Assist with any reasonable duties requested.
The organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staffto share this commitment. You will be expected to fulfil your mandatory safeguarding training at the level applicable to this role.
Disability Confident Employer - As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy
The role is subject to a DBS check which will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence).
Person Specification
Qualifications
Essential
- NVQ L3 or equivalent in Dental Nursing.
Desirable
- Radiography
- Leadership/management
Skills, Knowledge & Competencies
Essential
- Strong knowledge and understanding of HTM01-05, CQC compliance and auditing.
- IT skills
- Confidence
- Teamworking and able to work autonomously.
- Negotiation and influencing skills.
- Act on own initiative
- Organisational and communication skills.
- Ability to manage patient grievances and safeguarding concerns.
Desirable
- Operational / Management Skills
Experience
Essential
- GDC registered Dental Nurse
Desirable
- Staff management or supervisory experience, preferably within a dental setting.
- Management of staff rotas
- Dentally software.
- Knowledge on decontamination compliance, audit processes
Person Specification
Qualifications
Essential
- NVQ L3 or equivalent in Dental Nursing.
Desirable
- Radiography
- Leadership/management
Skills, Knowledge & Competencies
Essential
- Strong knowledge and understanding of HTM01-05, CQC compliance and auditing.
- IT skills
- Confidence
- Teamworking and able to work autonomously.
- Negotiation and influencing skills.
- Act on own initiative
- Organisational and communication skills.
- Ability to manage patient grievances and safeguarding concerns.
Desirable
- Operational / Management Skills
Experience
Essential
- GDC registered Dental Nurse
Desirable
- Staff management or supervisory experience, preferably within a dental setting.
- Management of staff rotas
- Dentally software.
- Knowledge on decontamination compliance, audit processes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
