Job responsibilities
We have an exciting opportunity for a Clinical Effectiveness Lead to join our Quality Team at HealthHero on a part-time permanent basis(0.8 FTE, 4 days / week).
This critical role will shape how safe, effective care is delivered across our urgent and integrated care services. Your expertise will help ensure we meet national standards, learn from data insights and continuously improve how we care for patients across
Youll work to support our Urgent Care services across the Bath, Swindon & Wiltshire (BSW) and Shropshire, Telford & Wrekin (STW) localities, helping ensure services meet Schedule 4 quality requirements, national guidance, and regulatory expectations whilst promoting a learning culture focused on improvement.
*Please note this role focusses on organisational assurance, standards and continuous improvement and does not involve autonomous clinical practice or prescribing*
About the Role
As our Clinical Effectiveness Lead, youll be a key member of the Quality Team, providing expert oversight and assurance across clinical effectiveness, NICE compliance, clinical audit, evidencebased practice, and leadership across Medicines Management (including controlled drugs) and Infection Prevention & Control (IP&C).
Youll work across services supporting Bath, Swindon & Wiltshire (BSW) and Shropshire, Telford & Wrekin (STW) contracts, helping ensure services met quality requirements, national guidance, and regulatory expectations.
Day to day, your key responsibilities will include:
- Leading a rolling programme of clinical effectiveness, Medicines Management and IP&C assurance
- Ensuring services meet Schedule 4 quality requirements, NICE guidance and CQC Fundamental Standards
- Design and oversee targeted clinical audits, turning insight into practical improvement
- Understanding national guidance and safety alerts, identifying gaps and supporting improvement and implementation efforts
- Contributing to commissioner reporting and contractual quality schedules
- Promoting a positive, learningfocused quality culture across services
- Providing advice and support to clinical and nonclinical colleagues
Youll lead audit and assurance activity, work closely with clinical and operational colleagues, providing clear, credible assurance to senior leaders and commissioners.
About You
Youll be a registered healthcare professional (NMC or HCPC) with experience working at a senior or specialist level in clinical governance, quality or service improvement.
Our ideal candidate will be able to demonstrate:
- Strong knowledge of clinical effectiveness, audit and governance
- Experience implementing and assuring NICE guidance
- Confidence influencing across professional and organisational boundaries
- The ability to turn complex guidance into clear, practical assurance
- Strong written skills and experience producing reports for senior audiences
Experience in urgent or integrated care settings, or working with NHS contractual quality frameworks is desirable.
About us:
As the European leader in digital primary care, HealthHero caters to millions across the UK, Ireland, France, and Germany, with our mission to improve lives and simplify healthcare. We cater for whole health, from prevention to long-term health management. Our Integrated Urgent Care (IUC) is a service offered to patients who are registered with a General Practitioner within the Shropshire, Telford and Wrekin locality.
Were proud to be recognised as a Great Place to Work, which reflects our commitment to creating a supportive and engaging culture. We have also been featured as the fastest growing digital healthcare company of scale in the first Sunday Times 100 Tech list. This recognition shows our impact in the digital health sector and our dedication to innovation and excellence.
We are committed to achieving excellence in the delivery of person-centred care, we invest in people, resources and technology to continuously improve the quality of our Urgent Care services and organisational culture. This is testified by two consecutive outstanding ratings by the Care Quality Commission.
What we offer:
- A highly competitive annual salary of £50,000/annum FTE (pro rata)
- A hybrid working arrangement (please note you will be required to attend either our Chippenham or Telford offices for key meetings and events on an occasional basis)
- Generous holiday entitlement of up to 33 days per annum (or pro rate equivalent) inclusive of bank holidays
- Company Pension Scheme
- Simply Health cash plan membership
- Life Assurance
Apply
If you would like to make a difference within a dynamic yet rewarding setting, we would love to hear from you. Please proceed to apply via the link below.
If you would like to arrange an informal conversation ahead of submitting a formal application, please contact our Recruitment Team at recruitment-team@healthhero.com
Closing date: Monday 20th April (5pm)
Please note that we reserve the right to close this advertisement early should sufficient applications be received in advance of the closing date
Equality, Inclusivity and Diversity
In line with our commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment. As such, we welcome diverse applications from candidates irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, or sexual orientation.
We are a certified Disability Confident Employer and are committed to affording equal opportunities for candidates with disabilities or special needs. Should you require any reasonable adjustments to be made at any part of your application process, please let us know by contacting us at recruitment-team@healthhero.com
Safeguarding
Please see here for information relating to our commitment to safeguarding as a provider of healthcare.
