Job summary
Working within your clinical and professional boundaries, you will work alongside the clinical and administrative team to in all aspects of prescribing and medicines safety.
The purpose of this role is to promote and support improvements to maximise safe and best practice in prescribing and improve the quality of patient care. The Pharmacy Technician will be a point of contact for patients enquiries regarding their prescriptions. The post holder will help patients to get the best from their medicines through effective medicines reconciliation after discharge and on other transfers of care, identification of patients potentially suitable for repeat dispensing, providing assistance in the monitoring of high-risk and high-cost drugs, and handling of prescription queries within the areas of competence.
This will also involve work to deliver key medicines optimisation outcomes against a CCG set work plan. Contribute to quality improvement and clinical audit, as well as supporting aspects of the Quality and Outcomes Framework, medicines safety and antibiotic stewardship. You will also be required to contribute towards practice financial stability through medicines optimisation and related targets in QOF, DES and IIF.
Main duties of the job
Working within your clinical and professional boundaries, you will work alongside the clinical and administrative team to in all aspects of prescribing and medicines safety.
The purpose of this role is to promote and support improvements to maximise safe and best practice in prescribing and improve the quality of patient care. The Pharmacy Technician will be a point of contact for patients enquiries regarding their prescriptions. The post holder will help patients to get the best from their medicines through effective medicines reconciliation after discharge and on other transfers of care, identification of patients potentially suitable for repeat dispensing, providing assistance in the monitoring of high-risk and high-cost drugs, and handling of prescription queries within the areas of competence.
This will also involve work to deliver key medicines optimisation outcomes against a CCG set work plan. Contribute to quality improvement and clinical audit, as well as supporting aspects of the Quality and Outcomes Framework, medicines safety and antibiotic stewardship. You will also be required to contribute towards practice financial stability through medicines optimisation and related targets in QOF, DES and IIF.
About us
IntraHealth
is one of the UKs leading provider of NHS Primary and Community Care services.
We serve a range of patients across our three divisions of Primary Care
(general practice), Pharmacy and Clinical Services which includes
anticoagulation monitoring, patient medication reviews and childhood
immunisation programmes.
We
also provide management and clinical support to other GP practices and NHS
bodies. We are a well-established organisation having provided NHS services since 1999. Our team is made up of GPs, Advanced Nurse Practitioners (ANPs),
Nurses, Pharmacists, Pharmacy Technicians, Health Care Assistants (HCAs) and
local administration teams supported by a centralised back office function;
providing finance, HR, administration and data analysis support.
We
operate NHS services across the North East, North West and Yorkshire.
Job description
Job responsibilities
Communication
- Build good
relationships with practices and other prescribers and health care
professionals (e.g., GPs, community pharmacists, district nurses etc.)
to facilitate patient care.
- Communicate
effectively with the patient, relatives, carers and all members of the team.
Planning and
Organisation
- Plan and
prioritise daily and weekly workload, raising concerns as needed to the Clinical
Lead
Clinical Governance
and Safety
- Be aware of and
comply with employment legislation and codes of good practice.
- Be aware of,
and comply with, all company and practice infection prevention and
control policies, to include hand hygiene, personal hygiene,
environmental and food hygiene.
- Report any
significant events within the time frame set out in the company policy.
- Follow current
BCSH, NICE, NPSA guidance and local guidance issues and alerts.
Responsibility for
Financial Resources
Corporate Responsibilities
- Responsible for
care of work equipment e.g. laptop, mobile phone.
Training and
Development
- Responsible to
fulfil mandatory continual professional development (CPD) requirements.
- Understands and demonstrates the characteristics of a role model
to members in the team and/or service.
- Demonstrates ability to conduct teaching and assessment effectively
according to a learning plan with supervision from experienced
colleagues.
- Demonstrates self-development through continuous professional
development activity; working alongside colleagues to identify areas to
develop.
- Participates in the delivery of training and education programmes.
- Demonstrates an understanding of current educational policies
relevant to working areas of practice and keeps up to date with relevant
clinical practice.
- Ensures appropriate clinical supervision is in place to support
development.
Additional
Information
- Confidentiality –
During the course of your employment you may have access to, see or hear
information of a confidential nature and you are required not to
disclose such information, particularly that relating to patients and
staff.
- The post holder will comply with GDPR, The Data Protection Act
(2018) and the Access to Health Records Act (1990).
- Health & Safety
– the post-holder must co-operate with Management in discharging its
responsibilities under the Health & Safety at Work Act 1974 and take
reasonable health and safety of themselves and others and to ensure the
agreed safety procedures are carried out to maintain a safe environment
for patients, employees and visitors.
All Health & Safety issues to be flagged to senior staff and
the post-holder must comply with the IntraHealth Health & Safety
Policy as well as any additional policy requirements within the clinical
contract.
- Equal Opportunities
– You are always required to carry out your responsibilities with due
regard to the IntraHealth Equal Opportunities Policy and to ensure that
staff receive equal treatment throughout their employment with the
Trust.
- Code of Conduct for Professional Group – all staff members are
required to work in accordance with their professional group’s code of conduct.
Health and Safety
- The post holder is required to
take reasonable care for the health and safety of themselves and other
persons who may be affected by their acts or omissions at work.
The post holder is also required to co-operate with their employing body
to ensure that statutory and departmental regulations are adhered to.
Other
·
Computer literacy and presentation skills are essential
- The post holder
will be expected to work flexibly according to clinical needs
Job description
Job responsibilities
Communication
- Build good
relationships with practices and other prescribers and health care
professionals (e.g., GPs, community pharmacists, district nurses etc.)
to facilitate patient care.
- Communicate
effectively with the patient, relatives, carers and all members of the team.
Planning and
Organisation
- Plan and
prioritise daily and weekly workload, raising concerns as needed to the Clinical
Lead
Clinical Governance
and Safety
- Be aware of and
comply with employment legislation and codes of good practice.
- Be aware of,
and comply with, all company and practice infection prevention and
control policies, to include hand hygiene, personal hygiene,
environmental and food hygiene.
- Report any
significant events within the time frame set out in the company policy.
- Follow current
BCSH, NICE, NPSA guidance and local guidance issues and alerts.
Responsibility for
Financial Resources
Corporate Responsibilities
- Responsible for
care of work equipment e.g. laptop, mobile phone.
Training and
Development
- Responsible to
fulfil mandatory continual professional development (CPD) requirements.
- Understands and demonstrates the characteristics of a role model
to members in the team and/or service.
- Demonstrates ability to conduct teaching and assessment effectively
according to a learning plan with supervision from experienced
colleagues.
- Demonstrates self-development through continuous professional
development activity; working alongside colleagues to identify areas to
develop.
- Participates in the delivery of training and education programmes.
- Demonstrates an understanding of current educational policies
relevant to working areas of practice and keeps up to date with relevant
clinical practice.
- Ensures appropriate clinical supervision is in place to support
development.
Additional
Information
- Confidentiality –
During the course of your employment you may have access to, see or hear
information of a confidential nature and you are required not to
disclose such information, particularly that relating to patients and
staff.
- The post holder will comply with GDPR, The Data Protection Act
(2018) and the Access to Health Records Act (1990).
- Health & Safety
– the post-holder must co-operate with Management in discharging its
responsibilities under the Health & Safety at Work Act 1974 and take
reasonable health and safety of themselves and others and to ensure the
agreed safety procedures are carried out to maintain a safe environment
for patients, employees and visitors.
All Health & Safety issues to be flagged to senior staff and
the post-holder must comply with the IntraHealth Health & Safety
Policy as well as any additional policy requirements within the clinical
contract.
- Equal Opportunities
– You are always required to carry out your responsibilities with due
regard to the IntraHealth Equal Opportunities Policy and to ensure that
staff receive equal treatment throughout their employment with the
Trust.
- Code of Conduct for Professional Group – all staff members are
required to work in accordance with their professional group’s code of conduct.
Health and Safety
- The post holder is required to
take reasonable care for the health and safety of themselves and other
persons who may be affected by their acts or omissions at work.
The post holder is also required to co-operate with their employing body
to ensure that statutory and departmental regulations are adhered to.
Other
·
Computer literacy and presentation skills are essential
- The post holder
will be expected to work flexibly according to clinical needs
Person Specification
Qualifications
Essential
- NVQ in Pharmacy Services Level 3 or equivalent
- Registered Pharmacy Technician with the Royal Pharmaceutical Society (or eligible to register)
- Evidence of continuing Professional development
Experience
Desirable
- Previous Work within patient facing role
- Understanding of GMS contracts and Medicines Management Incentive Schemes
- Experience of NHS IT Systems.
Attitudes/Skills/Qualities
Essential
- Work calmly and safely under pressure and to deadlines
- Conscientious
- Attention to detail
- Self-starter
- Flexible and proactive attitude
- Enthusiasm for the role
- Flexible approach to work, in line with the needs of the service such as evening or weekend working as necessary
- Able to work as part of a team
- Organised
- Excellent communication skills (verbal and written)
- Ability to work both as a team member and independently
- Basic IT literacy i.e. use of e-mail, the internet and word processing
- Ability to plan own workload with priorities and objectives
- Demonstrate an understanding of the data protection act and patient confidentiality, and Caldicott requirements
- Have excellent time management and workload prioritisation skills
- Understand clinical governance and risk management
- Awareness of current medicines Management Agendas
- Knowledge of audit and research
- Demonstrate accountability for delivering professional expertise and direct service provision
- Full UK Driving License and access to vehicle with business insurance
Person Specification
Qualifications
Essential
- NVQ in Pharmacy Services Level 3 or equivalent
- Registered Pharmacy Technician with the Royal Pharmaceutical Society (or eligible to register)
- Evidence of continuing Professional development
Experience
Desirable
- Previous Work within patient facing role
- Understanding of GMS contracts and Medicines Management Incentive Schemes
- Experience of NHS IT Systems.
Attitudes/Skills/Qualities
Essential
- Work calmly and safely under pressure and to deadlines
- Conscientious
- Attention to detail
- Self-starter
- Flexible and proactive attitude
- Enthusiasm for the role
- Flexible approach to work, in line with the needs of the service such as evening or weekend working as necessary
- Able to work as part of a team
- Organised
- Excellent communication skills (verbal and written)
- Ability to work both as a team member and independently
- Basic IT literacy i.e. use of e-mail, the internet and word processing
- Ability to plan own workload with priorities and objectives
- Demonstrate an understanding of the data protection act and patient confidentiality, and Caldicott requirements
- Have excellent time management and workload prioritisation skills
- Understand clinical governance and risk management
- Awareness of current medicines Management Agendas
- Knowledge of audit and research
- Demonstrate accountability for delivering professional expertise and direct service provision
- Full UK Driving License and access to vehicle with business insurance
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
