Job responsibilities
The post holder works under indirect
supervision of the practice nurse team leader and undertakes task and duties
delegated by the practice nurse team leader or a suitably qualified regulated professional.
They will work collaboratively with the general practice team to meet the needs
of patients, following policy and procedures can provide supervision to practice
phlebotomist as required.
Communication
Communicate effectively with other team members
Communicate effectively with patients and carers,
recognising their needs for alternative methods of communication.
Personal
and people development
Take
responsibility for own developmental learning and performance
Take
responsibility for maintaining a record of own personal development
Work with
management on any new training requirements
To
recognise and understand the roles and responsibilities of individuals
working in the primary health care team
Be aware
of the legal issues pertinent to the role of a basic HCA (level 1)
Health
, Safety and security
Use and encourage others to be familiar with the
personal security systems within the workplace according to practice
guidelines
Identify the risks involved in work activities and
undertake them in a way that manages the risks
Use and encourage others to adopt appropriate
infection control procedures and maintain work areas in each clinical room so
that they are clean, safe and free from hazards reporting of any potential
risks identified, including
Hand
washing
Universal
hygiene procedure
Collection
and handling of laboratory specimens
Segregation
and disposal of waste materials
Decontamination
of instruments and clinical equipment
Reporting
and treatment of sharps injuries
Dealing
with blood and body fluid spillage
Assist
patients and colleagues in adopting sound infection control measure
Understand and apply the principles of the cold
chain
Ensure safe storage, rotation and disposal of
vaccines and drugs within area of responsibility
Know the general principles of first aid and
resuscitation to be able to undertake initial actions as appropriate
Be aware of statutory child health procedures, and
statutory local guidance and referral criteria
Know the health and safety policies and procedures
within the workplace, including fire procedures, maintaining documentation,
monitoring and maintaining of equipment and furniture within your area of
responsibility
Use the computer monitor safely
Be able to identify the risks to health of
microbiological and chemical hazards within the working environment according
to the Control of Substances Hazardous to Health
Service
Improvement
Be aware
of and, if appropriate, assist in current clinical audit
Work with
colleagues in the team on the development of current and new services
and other initiative
Deal with
requests from patients and clinical staff for health information
leaflets
Quality
Alert
other team members to issues of quality and risk in the care of patients
Ensure
own actions are consistent with clinical governance systems
Practice
in accordance with agreed standards of care
Enable
patients to access appropriate professionals in the team
Ensure
stock items under your control are ordered and available in the
treatment and consulting rooms
Know how
clinical governance affects the HCA role and bring to the attention of
more senior staff any specific risk situation
Know the
practice's policies, especially the whistle-blowing policy, available in
the practice staff handbook
Be able
to manage your own time effectively
Clinical Skills , health and well being
Undertake, record and follow guidelines for the
tasks for which you have received appropriate training:
Urinalysis and preparation of specimens for
investigation by the pathology laboratory
Measuring and recording following physiological
measurements in routine presentations
Blood Pressure
Pulse rate and rhythm
Temperature
Height and weight - BMI
Visual Activity
Venepuncture, BM
ECG
Health Promotion
Act as a Chaperone
Prepare and maintain environments and equipment
before, during and after patient care interventions
Assist in raising awareness of health and
well-being, and how it can be promoted
Give accurate and appropriate information to
patients and groups within own competence
Support and monitor patients during nebulisation
therapy
Information
process
Record
information and activities undertaken with patients and carers in an
accurate and timely fashion using manual or computer systems as
appropriate
Inputs
accurate Read codes about patients to ensure accurate retrieval of
information for monitoring and auditing processe
Maintain
confidentiality or information relating to patients, relatives, staff
and the practice
Take the
necessary precautions when transmitting information
Equality
and diversity
Identify patterns of discrimination and take
action to overcome this and promote diversity and equality of opportunity
Enable others to promote equality and
diversity in a non-discriminatory
culture
Support people who need assistance exercising
their rights
Monitor and evaluate adherence to local
chaperoning policies
Act as a role model in the observance of equality
and diversity good practice
Accept the rights of individuals to choose their
care providers, participate in care and refuses care
Assist patients from marginalised groups to access
quality care
