Clinical Assessor - Brook Square Surgery

Job description

Job responsibilities

Clinical Practice

To undertake safe and effective telephone clinical assessment, providing advice, and if necessary onward referral to the appropriate agency / professional, for people with a wide range of conditions accessing the service.

Exercise a high degree of professional autonomy and clinical judgement by critically analysing complex information utilising our online consultation software.

Possess strong clinical skills and sound judgement underpinned by experience and theoretical knowledge.

Provide self-care advice to empower patients to manage their symptoms at home where appropriate.

Demonstrate personal accountability in their everyday practice and an understanding of their responsibility for staff to which they delegate actions.

Recognise and act on own personal and clinical development needs recognising the limits of own practice.

Able to organise self and others workload in an effective and efficient way and support non-clinical staff members.

Demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment.

Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.

Utilise communication skills to support patients to adhere to prescribed treatment regiment.

Anticipate barriers to communication and take action to improve communication.

Act as an advocate when representing the patients and colleagues viewpoints to others.

Delivering a quality service

Recognise and work within own competence and professional code of conduct as regulated by the NMC or HCPC.

Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedure's.

Prioritise, organise and manage own workload in a manner that maintains and promotes quality.

Deliver care according to the NSF and the National Institute for Clinical Excellence (NICE) guidelines and evidence-based care.

Participate in the maintenance of quality governance systems and processes across the organisation and its activities.

In partnership with other clinical teams, collaborate on improving the quality of health care, responding to local and national policies and initiatives as appropriate.

Support and participate in shared learning across the practice and wider organisation.

Participate in the performance monitoring review of the team, providing feedback as appropriate.

Understand and apply legal policy that supports the identification of vulnerable and abused children/ vulnerable adult health procedure and local guidance.

Work within policies relating to domestic violence, vulnerable adults, substance abuse and addictive behaviour, and refer as appropriate safeguarding children.

Carrying out home visits.

Learning and Development

Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments.

Assess own learning needs and undertake learning as appropriate.

Provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning.

Team Working

Understand own role and scope in the organisation and identify how this may develop over time.

Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working.

Delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence of those taking on delegated duties.

Ensure clear referral mechanisms are in place within the practice.

Accept delegation from other nurses, prioritise own workload and ensure effective time-management strategies are embedded in own practice.

Work effectively with others to clearly define values, direction and policies impacting upon care delivery Participate in team activities that create opportunities to improve patient care.

Management of risk

Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients.

Ensure safe storage, rotation and disposal of vaccines and drugs is undertaken. Where appropriate, oversee the monitoring, stock control.

Undertake mandatory and statutory training.

Apply infection control measures within the practice according to local and national guidelines.

Apply policies that reduce environmental health risks, are culturally sensitive and increase access to health care for all.

Participate in the local implementation strategies that are aligned to the values and culture of general practice.

Managing Information

Use technology as an aid to management in planning, implementation and monitoring, presenting and communicating information.

Review and process data using accurate Read codes about patients in order to ensure easy and accurate retrieval for monitoring.

Manage information searches using the internet.

Understand own and others responsibility to the individual organisation regarding the Freedom of Information Act.

Communicate essential financial restraints with the team and discuss with them ideas for effective and efficient working within the constraints.

Equality and Diversity

Identify patterns of discrimination and take action to overcome this and promote diversity and equality of opportunity.

Enable others to promote equality and diversity in a non-discriminatory culture.

Support people who need assistance exercising their rights.

Monitor and evaluate adherence to local chaperoning policies.

Act as a role model in the observance of equality and diversity good practice.

Accept the rights of individuals to choose their care providers, participate in care and refuses care.

Assist patients from marginalised groups to access quality care.

Person Specification

Experience

Essential

• Evidence of undertaking regular update training and continuous personal/professional development as required by regulating body.
• Have the ability to assimilate large quantities of information quickly, accurately and communicate outcomes clearly.
• Knowledge of patient group directions and associated policy.
• Experience of quality initiatives such as QOF and KPIs

Desirable

• Knowledge of local health issues.
• Awareness of local and national health policy
• Experience in implementing protocols and clinical guidelines

Attitudes/Skills/Qualities

Essential

• Be a supportive team member providing assistance to other team members.
• Self-motivated with the ability to support and enthuse others by demonstrating a commitment to the delivery of high-quality patient care.
• Committed to ongoing training and development including mandatory
• Updates.
• Excellent clinical skills.
• Demonstrate an understanding of the data protection act and patient confidentiality, clinical and information governance and Caldicott requirements.
• IT skills including accurate data entry.
• Demonstrate appropriate professional and personal boundaries.
• Able to demonstrate commitment to high quality care and service provision.
• Respects the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Knowledge of health promotion strategies

Desirable

• Experience of SystmOne.
• INR monitoring.
• Clinical Supervision training / or experience.

Qualifications

Essential

• Hold current professional registration with either the NMC or HCPC
• Evidence of continuous professional development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Intrahealth Ltd

Address

Brook Square Surgery

Trafalgar Street West

Scarborough

North Yorkshire

YO12 7AS

Employer's website

https://www.intrahealth.co.uk/ (Opens in a new tab)