Job summary
We are recruiting for the role of Immunisation
Administrative Support to support our Flu Vaccination Team in schools and
community settings when delivering the Flu Vaccination Programme across County Durham.
The applicant will work alongside our existing administrative team in
supporting the delivery of IntraHealths immunisation and vaccination
programmes. The successful candidate
will primarily support the Immunisation Leaders with spreadsheets, data
analysis, support training up staff on Intrahealth and NHS data systems and other
duties will include handling telephone calls from parents/carers & communicating
with schools
Main duties of the job
Our ideal candidate will have experience of working in administration and be able to perform general administration duties related to the role to a high standard. We require enthusiastic committed individuals who will work as part of the team. Excellent communication and interpersonal skills are necessary. Travel to offices within the region is integral to the role, therefore a driving licence and access to a vehicle is essential.
Skills and Abilities:-
High level communication skills
Experience of dealing with data
Work well under pressure/stressful environment
Effective organisation skills
Full driving licence, access to a car and willing to travel
Follow organisation policies and procedures at all times
Well organised
Reliable
office admin skills
good telephone skills
good organisational skills
excel and Microsoft outlook skills
About us
IntraHealth
is one of the UKs leading provider of NHS Primary and Community Care services.
We serve a range of patients across our three divisions of Primary Care (general
practice), Pharmacy and Clinical Services which includes anticoagulation
monitoring, patient medication reviews and childhood immunisation programmes.
We also
provide management and clinical support to other GP practices and NHS bodies. We are a
well-established organisation having provided NHS services since the company
was founded in 1999. Our team is made up of GPs, Advanced Nurse
Practitioners (ANPs), Nurses, Pharmacists, Pharmacy Technicians, Health Care
Assistants (HCAs) and local administration teams supported by a centralised
back office function; providing finance, HR, administration and data analysis
support.
We operate
NHS services across the North East, North West and Yorkshire.
Job description
Job responsibilities
Duties and Responsibilities
Job Summary and Team Working
To undertake duties as necessary, in line with the changing needs of the company;
- Acts in a way that acknowledge individuals rights to make their own decision and recognise their responsibilities;
Alert other team members to issues of quality and risk;
Work effectively with individuals in other agencies to meet patients needs;
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
- General housekeeping of the office and management of deliveries and supplies to support contracts. Some manual handling may be required, in line with our Moving and Handling policy. Mandatory training on Manual Handling is required.
Communication
- The Administrative support will communicate effectively with other team members, in a pleasant and friendly manner;
- The Administrative support will communicate effectively with patients, parents, carers and teachers, recognising the needs for alternative methods of communication.
Managing information
Work in accordance with GDPR policy. Have knowledge of and be compliant with procedures;
- Ensure all patient records are clear and recorded accurately and stored as per procedures;
- Maintain confidentiality of information relating to patients, relatives and staff;
- Understand the responsibility of self and others regarding the Freedom of Information Act.
Management of risk
- Understand and apply the principles of the cold chain;
- Ensure safe storage, rotation and disposal of vaccines and drugs within area of responsibility;
- Be aware of statutory child health procedures, and statutory local guidance and referral criteria;
- Know the health and safety policies and procedures within the workplace, including fire procedures, maintaining documentation, monitoring and maintaining of equipment within your area of responsibility;
- Be able to identify the risks to health of microbiological and chemical hazards within the working environment according to the Control of Substances Hazardous to Health.
Learning and Development
Undertake all mandatory and statutory training requirements;
- Be responsible for own learning needs and continuing professional development.
Equality and Diversity
- Ensure all staff are working to all appropriate equality and diversity procedures.
Health and Safety
The post holder is required to take reasonable care for the health and safety of themselves and other persons who may be affected by their acts or omissions at work. The post holder is also required to co-operate with their employing body to ensure that statutory and departmental regulations are adhered to.
Category
Essential
Desirable
Education
GCSE English Language and Mathematics Grade A*-C or equivalent
Experience
Working in teams
Proven track record of delivery to tight deadlines
Working under own initiative
Attitudes
Team player
Flexibility
Enthusiasm
Positive can do attitude
Able to engage with people
Accuracy and attention to detail
To demonstrate respect for people using and working for the organisation
To behave as an ambassador for the company
Skills and Abilities
High level communication skills
Experience of dealing with data
Work well under pressure/stressful environment
Effective organisation skills
Full driving licence, access to a car and willing to travel
Follow organisation policies and procedures at all times
Well organised
Reliable
office admin skills
good telephone skills
good organisational skills
excel and Microsoft outlook skills
Demonstrate an understanding of the data protection act and patient confidentiality, clinical and information governance and Caldicott requirements.
Job description
Job responsibilities
Duties and Responsibilities
Job Summary and Team Working
To undertake duties as necessary, in line with the changing needs of the company;
- Acts in a way that acknowledge individuals rights to make their own decision and recognise their responsibilities;
Alert other team members to issues of quality and risk;
Work effectively with individuals in other agencies to meet patients needs;
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
- General housekeeping of the office and management of deliveries and supplies to support contracts. Some manual handling may be required, in line with our Moving and Handling policy. Mandatory training on Manual Handling is required.
Communication
- The Administrative support will communicate effectively with other team members, in a pleasant and friendly manner;
- The Administrative support will communicate effectively with patients, parents, carers and teachers, recognising the needs for alternative methods of communication.
Managing information
Work in accordance with GDPR policy. Have knowledge of and be compliant with procedures;
- Ensure all patient records are clear and recorded accurately and stored as per procedures;
- Maintain confidentiality of information relating to patients, relatives and staff;
- Understand the responsibility of self and others regarding the Freedom of Information Act.
Management of risk
- Understand and apply the principles of the cold chain;
- Ensure safe storage, rotation and disposal of vaccines and drugs within area of responsibility;
- Be aware of statutory child health procedures, and statutory local guidance and referral criteria;
- Know the health and safety policies and procedures within the workplace, including fire procedures, maintaining documentation, monitoring and maintaining of equipment within your area of responsibility;
- Be able to identify the risks to health of microbiological and chemical hazards within the working environment according to the Control of Substances Hazardous to Health.
Learning and Development
Undertake all mandatory and statutory training requirements;
- Be responsible for own learning needs and continuing professional development.
Equality and Diversity
- Ensure all staff are working to all appropriate equality and diversity procedures.
Health and Safety
The post holder is required to take reasonable care for the health and safety of themselves and other persons who may be affected by their acts or omissions at work. The post holder is also required to co-operate with their employing body to ensure that statutory and departmental regulations are adhered to.
Category
Essential
Desirable
Education
GCSE English Language and Mathematics Grade A*-C or equivalent
Experience
Working in teams
Proven track record of delivery to tight deadlines
Working under own initiative
Attitudes
Team player
Flexibility
Enthusiasm
Positive can do attitude
Able to engage with people
Accuracy and attention to detail
To demonstrate respect for people using and working for the organisation
To behave as an ambassador for the company
Skills and Abilities
High level communication skills
Experience of dealing with data
Work well under pressure/stressful environment
Effective organisation skills
Full driving licence, access to a car and willing to travel
Follow organisation policies and procedures at all times
Well organised
Reliable
office admin skills
good telephone skills
good organisational skills
excel and Microsoft outlook skills
Demonstrate an understanding of the data protection act and patient confidentiality, clinical and information governance and Caldicott requirements.
Person Specification
Qualifications
Essential
- GCSE English Language and Mathematics Grade A*-C or equivalent
Experience
Essential
- Working in teams
- Proven track record of delivery to tight deadlines
- Working under own initiative
Person Specification
Qualifications
Essential
- GCSE English Language and Mathematics Grade A*-C or equivalent
Experience
Essential
- Working in teams
- Proven track record of delivery to tight deadlines
- Working under own initiative
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
