Job summary
The
Data Officer will work with a range of key stakeholders to support digital
functionality and promote the
importance
in gaining in depth awareness and knowledge of how digital applications can
deliver improved
business
processes and outcomes for users, including patients and clinicians.
This
post would suit individuals who are confident in the use of Microsoft Windows, Microsoft
Office, have extremely strong Microsoft excel skills, and have a detailed understanding and working knowledge
of NHS Patient Clinical Record Systems, in particular SystmOne.
This
role will support teams within our organisation, to ensure effective
adaptation, utilisation and data on
our
systems including SystmOne and eConsent. You will work with the various
clinical/Admin teams across the regions to identify and resolve data quality
issues and support the Operations team, to create and run necessary clinical
searches and reporting as required to our commissioning teams.
Main duties of the job
To lead on operational reporting requirements. Be responsible for the compiling, analysis and report
production
in line with
IntraHealths contract requirements with NHSE.
Data monitoring, analysis and production of key reports, carefully analyse data to
produce clear
accurate findings;
To
support with all aspects of data quality;
Manage
the data documentation from initiation to
completion;
To produce and analyse data within and outside of
S1/eConsent to include spread sheets when
required.
To
be the organisations expert in SystmOne, the go-to person for digital
applications and the
trainer and mentor for all team
members needing to use NHS clinical systems;
To
effectively work with key stakeholders when dealing with queries in relation
to systems and/or data quality issues and delivering appropriate solutions;
To
identify any areas of improvement to limit poor data quality;
Support
staff in their understanding of digital applications;
Support
clinical teams in recording patient and clinical information in their patient
care systems and assist in the implementation of consistent approaches to
data including the use of templates and structured data sets;
Maintain
and develop data quality documentation producing procedure flow diagrams,
process
documents etc.;
About us
IntraHealth is one of the UKs leading provider of NHS Primary and
Community Care services. We serve a range of patients across our three
divisions of Primary Care (general practice), Pharmacy and Clinical Services
which includes anticoagulation monitoring, patient medication reviews and
childhood immunisation programmes.
We also provide management and clinical support to other GP practices
and NHS bodies. We are a well-established organisation having provided NHS
services since 1999. Our team is made up of GPs, Advanced Nurse Practitioners
(ANPs), Nurses, Pharmacists, Health Care Assistants (HCAs) and local
administration teams supported by a centralised back office function; providing
finance, HR, administration and data analysis support.
We operate NHS services across the North East, North West and Yorkshire.
We are looking for an enthusiastic professional to join us in a new role
of Data Officer to support our Clinical
Services Division (which includes School Immunisation contracts and Anticoagulation
Monitoring Service contracts) based at our Head Office in the William Brown
Centre, Peterlee, County Durham and/or at one of our offices across the regions
in which we operate (North West ,Yorkshire or Midlands).
Job description
Job responsibilities
To lead on operational reporting requirements. Be responsible for the compiling, analysis and report
production
in line with
IntraHealths contract requirements with NHSE.
Data monitoring, analysis and production of key reports, carefully analyse data to
produce clear
accurate findings;
To
support with all aspects of data quality;
Manage
the data documentation from initiation to
completion;
To produce and analyse data within and outside of
S1/eConsent to include spread sheets when
required.
To
be the organisations expert in SystmOne, the go-to person for digital
applications and the
trainer and mentor for all team
members needing to use NHS clinical systems;
To
effectively work with key stakeholders when dealing with queries in relation
to systems and/or data quality issues and delivering appropriate solutions;
To
identify any areas of improvement to limit poor data quality;
Support
staff in their understanding of digital applications;
Support
clinical teams in recording patient and clinical information in their patient
care systems and assist in the implementation of consistent approaches to
data including the use of templates and structured data sets;
Maintain
and develop data quality documentation producing procedure flow diagrams,
process
documents etc.;
Demonstrate
an awareness of project management techniques, and an appreciation of how
they
are
applied in the environment;
Demonstrate
an awareness of organisational data governance, and how it works in relation
to
other
organisational governance structures.
Provide
analytical type administration support for the Clinical Services Division.
Undertake
basic checking & data cleansing of computers returned from users before
they are redeployed. Escalating any issues identified to be resolved by
Razorblue.
SystmOne
& eConsent
Be proficient in all aspects of the use of SystmOne and eConsent
Create reports and data analyses as required from all systems including
PowerBI.
Establish and maintain permissions for S1 and eConsent,
ensuring that user access relates to job roles and
responsibilities.
Ensure users are made aware of forthcoming developments
and improvements.
Remain current with all S1 and eConsent modules in
order to develop and promote the use of systems
throughout the teams.
Job description
Job responsibilities
To lead on operational reporting requirements. Be responsible for the compiling, analysis and report
production
in line with
IntraHealths contract requirements with NHSE.
Data monitoring, analysis and production of key reports, carefully analyse data to
produce clear
accurate findings;
To
support with all aspects of data quality;
Manage
the data documentation from initiation to
completion;
To produce and analyse data within and outside of
S1/eConsent to include spread sheets when
required.
To
be the organisations expert in SystmOne, the go-to person for digital
applications and the
trainer and mentor for all team
members needing to use NHS clinical systems;
To
effectively work with key stakeholders when dealing with queries in relation
to systems and/or data quality issues and delivering appropriate solutions;
To
identify any areas of improvement to limit poor data quality;
Support
staff in their understanding of digital applications;
Support
clinical teams in recording patient and clinical information in their patient
care systems and assist in the implementation of consistent approaches to
data including the use of templates and structured data sets;
Maintain
and develop data quality documentation producing procedure flow diagrams,
process
documents etc.;
Demonstrate
an awareness of project management techniques, and an appreciation of how
they
are
applied in the environment;
Demonstrate
an awareness of organisational data governance, and how it works in relation
to
other
organisational governance structures.
Provide
analytical type administration support for the Clinical Services Division.
Undertake
basic checking & data cleansing of computers returned from users before
they are redeployed. Escalating any issues identified to be resolved by
Razorblue.
SystmOne
& eConsent
Be proficient in all aspects of the use of SystmOne and eConsent
Create reports and data analyses as required from all systems including
PowerBI.
Establish and maintain permissions for S1 and eConsent,
ensuring that user access relates to job roles and
responsibilities.
Ensure users are made aware of forthcoming developments
and improvements.
Remain current with all S1 and eConsent modules in
order to develop and promote the use of systems
throughout the teams.
Person Specification
Qualifications
Essential
- Educated to degree level in a digital related subject or equivalent level qualification / experience
Experience
Essential
- Proven experience in patient clinical record systems and processes particularly SystmOne
- Experience in the management and the maintenance of data quality
- Experience in using a range of computerized software including MS office
- Experience of presenting and explaining data through written and verbal communication
Desirable
- Experience of training for new starters system access
Attitudes/Skills/Qualities
Essential
- Ability to promote the positive image of the organisation
- Support a culture of mutual respect for each other and the environment
- Good customer service/can-do attitude
- Ability to work collaboratively with diverse range of professional colleagues
- Excellent team player
- Self motivated and able to work unsupervised
- Flexible and adaptable
- Willing & quick to learn new skills & procedures
- Ability to travel across sites where required
- Excellent IT skills comprehensive knowledge and understanding of the use of software and relevant packages
- Ability to use Excel to its full potential:
- Advanced working knowledge of Microsoft Excel inc. Pivot Tables, VLookups for analytical purposes and to develop extensive dashboards and generate bespoke reports
- Excellent knowledge of SystmOne to support data management functions
- Ability to write and modify systems of working guidelines and processes
- Able to provide complex or sensitive information verbally and in a range of documentary forms including reports
- Understanding of data security and information governance
Desirable
- Ability to enthuse staff in a changing environment
- Experience of supporting national programmes and locally commissioned services, and how clinical systems contribute to improved patient outcomes.
- PowerBI reporting
Person Specification
Qualifications
Essential
- Educated to degree level in a digital related subject or equivalent level qualification / experience
Experience
Essential
- Proven experience in patient clinical record systems and processes particularly SystmOne
- Experience in the management and the maintenance of data quality
- Experience in using a range of computerized software including MS office
- Experience of presenting and explaining data through written and verbal communication
Desirable
- Experience of training for new starters system access
Attitudes/Skills/Qualities
Essential
- Ability to promote the positive image of the organisation
- Support a culture of mutual respect for each other and the environment
- Good customer service/can-do attitude
- Ability to work collaboratively with diverse range of professional colleagues
- Excellent team player
- Self motivated and able to work unsupervised
- Flexible and adaptable
- Willing & quick to learn new skills & procedures
- Ability to travel across sites where required
- Excellent IT skills comprehensive knowledge and understanding of the use of software and relevant packages
- Ability to use Excel to its full potential:
- Advanced working knowledge of Microsoft Excel inc. Pivot Tables, VLookups for analytical purposes and to develop extensive dashboards and generate bespoke reports
- Excellent knowledge of SystmOne to support data management functions
- Ability to write and modify systems of working guidelines and processes
- Able to provide complex or sensitive information verbally and in a range of documentary forms including reports
- Understanding of data security and information governance
Desirable
- Ability to enthuse staff in a changing environment
- Experience of supporting national programmes and locally commissioned services, and how clinical systems contribute to improved patient outcomes.
- PowerBI reporting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
