Job summary
There is no previous experience needed for this role as full training will be provided.
An opportunity has arisen for a Healthcare Assistant to join our ENT and Dermatology community services to work as part of a friendly team. This post is advertised for 20 - 30 hours per week supporting clinics in South London and Sussex on a flexible working basis, to include weekdays and some Saturdays.
The contract is for 1 year fixed term, with a view to possibly extend.
PLEASE NOTE THAT WE WILL BE INTERVIEWING BEFORE THE DEADLINE SHOULD SUITABLE APPLICANTS APPLY BEFORE THIS TIME SO DO NOT HESITATE IN GETTING YOUR APPLICATION IN.
Main duties of the job
Ideally you will drive however suitable candidates prepared to use London Transport will be considered.
Comprehensive training will be provided for applicants that are dedicated to providing excellent patient care and support to our clinical team.
About us
Communitas Clinics is an award winning, highly successful, NHS Health Care Organisation that has seen year on year growth since starting out over 15 years ago. We are an ambitious, dynamic, organisation that boasts a rich and ethical work culture that is committed to providing equality of opportunity for staff.
Since starting our first clinic we have delivered almost £10 million in savings to the NHS and provide an average wait time of less than 4 weeks after a GP referral.
The company works continuously to build a truly diverse and inclusive culture. They welcome and encourage candidates from all aspects of diversity to apply for this role.
What can we offer?
A nurturing team environment that has an encouraging focus on personal and professional development.
As an independent NHS provider, we are able to offer flexible working patterns and there may be some flexibility for home working.
You will have the opportunity to join the NHS pension scheme, one of the UKs leading pension schemes available.
You will benefit from being able to access various discounts for high street shops and online websites.
You will be provided with Quarterly team events within working hours. Some past events include, The Crystal Maze, Escape Rooms and Crazy Golf all accompanied with a modern style meal with your team.
Casual meal takeout days such as Nandos and Dominos.
Yearly Christmas events at exciting venues.
An exciting new building to work in with many perks in addition.
Job description
Job responsibilities
Purpose of the Job
The main
purpose of the job is to provide high quality healthcare to meet the needs of our
patients. This post will be predominately based in clinics within BHR and North East London. Being able to drive is desirable.
The Health Care Assistant will
work under the direction and guidance of the registered GP with Extended Role /
nurse but is expected to work independently in preparing and concluding clinics.
However, this is guided by standard
operating procedures and requires the individual to use a degree of initiative,
and to work to agreed practice standards and protocols.
1.
Main
Responsibilities
- View patients data entry on computer.
- Prepare clinic room prior to the start of
each session
- Provide location reception staff with
accurate clinic patient list when required
- Be in attendance and assist the clinician
during minor procedures
- Competently decontaminate and/or sterilise
equipment in line with protocol
- Assist the GPSI/Nurse to complete
labelling of pathology forms and sample pots prior to dispatch of samples
- Apply simple dressings
- Ensure adequate levels of stock/ medical
supplies in location clinic rooms
- Complete weekly stock sheets at locations
which may involve moving equipment between locations
- Check and restock leaflets in
consultation rooms and where appropriate check waiting room is tidy and
restocked
- Direct patients around building where
necessary particularly during dual appointments
- Re-fill cryotherapy canisters when
necessary
- Transport equipment and stock between
locations when necessary this may involve use of own vehicle/ appropriate
insurance
- Act as a Chaperone where necessary
- Attend Healthcare Assistant programme and
updates as required.
- Assist patients with use of the lift.
- Work with service users and colleagues in
a professional and respectful manner.
- Check rooms are left tidy and meet
clinical governance hygiene and safety regulations, before and after
clinics
- Ensure a high return of patient
satisfaction questionnaires
- Check NHS email regularly
- Deal with patients queries effectively
- Attend quarterly HCA meetings or as
requested by the line/ service manager
2. Communication
- Ability to present yourself at all times in a manner that is open ,
honest, and works in partnership with patients, clients, colleagues and
the public to enhance confidence, competence and best practice.
- Deals with patients, clients, and colleagues in a polite and
respectful manner using appropriate language and behaviour.
- Records work activities in line with local policies, procedures and
standards.
- Attends team meetings, briefing sessions and other relevant forums
- Reports complaints, errors, concerns and other
untoward occurrences to the appropriate person in line with policies,
procedures and standards.
- Ensures confidentiality on all matters relating to
patients and information obtained during the course of employment or
otherwise unless there are concerns with regard to the safety of the
individual when information can be shared with the appropriate person.
- Liaise closely with immediate team, CCG staff, social services and
other voluntary agencies in a professional and respectful manner.
Job description
Job responsibilities
Purpose of the Job
The main
purpose of the job is to provide high quality healthcare to meet the needs of our
patients. This post will be predominately based in clinics within BHR and North East London. Being able to drive is desirable.
The Health Care Assistant will
work under the direction and guidance of the registered GP with Extended Role /
nurse but is expected to work independently in preparing and concluding clinics.
However, this is guided by standard
operating procedures and requires the individual to use a degree of initiative,
and to work to agreed practice standards and protocols.
1.
Main
Responsibilities
- View patients data entry on computer.
- Prepare clinic room prior to the start of
each session
- Provide location reception staff with
accurate clinic patient list when required
- Be in attendance and assist the clinician
during minor procedures
- Competently decontaminate and/or sterilise
equipment in line with protocol
- Assist the GPSI/Nurse to complete
labelling of pathology forms and sample pots prior to dispatch of samples
- Apply simple dressings
- Ensure adequate levels of stock/ medical
supplies in location clinic rooms
- Complete weekly stock sheets at locations
which may involve moving equipment between locations
- Check and restock leaflets in
consultation rooms and where appropriate check waiting room is tidy and
restocked
- Direct patients around building where
necessary particularly during dual appointments
- Re-fill cryotherapy canisters when
necessary
- Transport equipment and stock between
locations when necessary this may involve use of own vehicle/ appropriate
insurance
- Act as a Chaperone where necessary
- Attend Healthcare Assistant programme and
updates as required.
- Assist patients with use of the lift.
- Work with service users and colleagues in
a professional and respectful manner.
- Check rooms are left tidy and meet
clinical governance hygiene and safety regulations, before and after
clinics
- Ensure a high return of patient
satisfaction questionnaires
- Check NHS email regularly
- Deal with patients queries effectively
- Attend quarterly HCA meetings or as
requested by the line/ service manager
2. Communication
- Ability to present yourself at all times in a manner that is open ,
honest, and works in partnership with patients, clients, colleagues and
the public to enhance confidence, competence and best practice.
- Deals with patients, clients, and colleagues in a polite and
respectful manner using appropriate language and behaviour.
- Records work activities in line with local policies, procedures and
standards.
- Attends team meetings, briefing sessions and other relevant forums
- Reports complaints, errors, concerns and other
untoward occurrences to the appropriate person in line with policies,
procedures and standards.
- Ensures confidentiality on all matters relating to
patients and information obtained during the course of employment or
otherwise unless there are concerns with regard to the safety of the
individual when information can be shared with the appropriate person.
- Liaise closely with immediate team, CCG staff, social services and
other voluntary agencies in a professional and respectful manner.
Person Specification
Experience
Essential
- Evidence of educational literacy and numeracy
- An understanding of the role of the Health Care Assistant
- Willing to develop clinical skills and competency relevant to the role
- Experience of working with or caring for people
- Ability to communicate at a level relevant to the anticipated area of work
- Basic I.T Skills
- Ability to work independently, following spoken/written instruction
- Awareness of own limitations and strengths
- Flexible attitude and approach to work. Ability to multi task and work as part of a team with the willingness to adapt to change and service needs
- Willingness to learn and undertake basic nursing and
- social tasks as per job description.
- Reliable and trustworthy
Desirable
- Completion of HCA course
- QCF qualification at level 2 or 3 (e.g. in Healthcare Support Services or Clinical Healthcare Support
- Experience of working in a clinical setting
- Experience of working within a HCA role
Qualifications
Essential
- - Evidence of Literacy and Numeracy skills
Desirable
- Qualifications in health care
Person Specification
Experience
Essential
- Evidence of educational literacy and numeracy
- An understanding of the role of the Health Care Assistant
- Willing to develop clinical skills and competency relevant to the role
- Experience of working with or caring for people
- Ability to communicate at a level relevant to the anticipated area of work
- Basic I.T Skills
- Ability to work independently, following spoken/written instruction
- Awareness of own limitations and strengths
- Flexible attitude and approach to work. Ability to multi task and work as part of a team with the willingness to adapt to change and service needs
- Willingness to learn and undertake basic nursing and
- social tasks as per job description.
- Reliable and trustworthy
Desirable
- Completion of HCA course
- QCF qualification at level 2 or 3 (e.g. in Healthcare Support Services or Clinical Healthcare Support
- Experience of working in a clinical setting
- Experience of working within a HCA role
Qualifications
Essential
- - Evidence of Literacy and Numeracy skills
Desirable
- Qualifications in health care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
